See all properties

Hoi An Garden Palace & Spa

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hoi An Garden Palace & Spa

Outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
Outdoor pool, pool umbrellas, pool loungers
Family Triple Room, Non Smoking, Bathtub | Minibar, in-room safe, desk, blackout curtains
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
311 Cua Dai Street, Hoi An, Quang Nam
  • Hoi An Market
    ‪3 min drive‬
  • Hoi An Night Market
    ‪5 min drive‬
  • An Bang Beach
    ‪7 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City Deluxe

City Deluxe | Minibar, in-room safe, desk, blackout curtains

City Deluxe

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Deluxe

Junior Deluxe | Minibar, in-room safe, desk, blackout curtains

Junior Deluxe

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Bathtub

Family Suite, 2 Bedrooms, Non Smoking, Bathtub | Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 96 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Terrace Deluxe

Terrace Deluxe | Minibar, in-room safe, desk, blackout curtains

Terrace Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, Multiple Beds, Bathtub, Garden View

Family Quadruple Room, Multiple Beds, Bathtub, Garden View | Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room, Multiple Beds, Bathtub, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Triple Room, Non Smoking, Bathtub

Family Triple Room, Non Smoking, Bathtub | Minibar, in-room safe, desk, blackout curtains

Family Triple Room, Non Smoking, Bathtub

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Palace Suite

Palace Suite | Minibar, in-room safe, desk, blackout curtains

Palace Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

The Saga Hotel Hoi An

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
5.0 out of 5, Exceptional, (93)
The price is €55
for 1 room
includes taxes & fees
14 Apr - 15 Apr
The Saga Hotel Hoi An

About this property

Hoi An Garden Palace & Spa

Art Deco hotel with full-service spa and free valet parking
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hoi An Garden Palace & Spa offers 46 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Hoi An Garden Palace & Spa, you're just a quick walk from Ba Le Market. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, body wraps or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Ba Le Market and Cam Thanh Bridge
Hoi An Garden Palace & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hoi An Garden Palace & Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Hoi An hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hoi An Garden Palace & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 350,000 for adults and VND 250,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hoi An Garden Palace & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 580000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 250000 for children
  • Rollaway bed fee: VND 580000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Hoi An Garden Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 370 reviews
Rating 8 - Good. 104 out of 370 reviews
Rating 6 - Okay. 20 out of 370 reviews
Rating 4 - Poor. 4 out of 370 reviews
Rating 2 - Terrible. 3 out of 370 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with an extremely helpful staff who go above and beyond to assist in anyway they can.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our home away from home in Hoi An. Staff make it extra special, location is fantastic, atmosphere is second to none. Would not hesitate to recommend to you. Say hi to Ms Phuong!
Stayed 6 nights in Jul 2024

10/10 Excellent

Sally

Stayed 1 night in Jun 2024

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This is an amazing hotel and we will definitely stay here again. The rooms were clean and the beds were comfortable. The staff was very friendly and welcoming when we checked in. The breakfast was good with choices for Vietnamese and western.
Stayed 2 nights in Jun 2024

10/10 Excellent

Niamh, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel with the most kind and lovely staff who are so happy to help customers, chat and make you feel at home. Convenient for old town, market, beach, lantern making, banana boats and tour pick ups. I enjoyed my stay so much I booked three extra nights.
Stayed 1 night in Apr 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay!
We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests). Breakfast was really good - good spread of western and Asian. The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes. The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel! Would definitely recommend this hotel!
Stayed 6 nights in Apr 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Zineddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Lovely hotel staff and service. Place is also beautiful and looks just like the pics!
Stayed 3 nights in Mar 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Diana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Hoi An
Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
Stayed 2 nights in Feb 2023

6/10 Okay

Hang Mai Thuy

Travelled with family
Stayed 1 night in Jan 2023

8/10 Good

Butch

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 3 nights in Nov 2022

8/10 Good

VASILE FLORIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was how it was supposed to be
Stayed 21 nights in May 2022

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Amariah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, received vegan meals for breakfast and great food and place to stay.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, nice quite location free shuttle's to beach and old town was great
Stayed 14 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve ever stayed at! Incredible service- we arrived at hoi an at 6:30 am and the staff let us check into our room early and gave us an upgrade. They also helped us arrange a ride to our next destination. The room /hotel was very comfortable- great location, beautiful courtyard and pool. Loved this place!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff are wonderful and helpful. Grounds and gardens make for a beautiful setting. It’s quiet! Free shuttle to town or beach as it’s smack bang in the middle of both. Otherwise a taxi was less that 45,000vnd to get to town. Highly recommend!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019

10/10 Excellent

JC, Sai Gon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and agreeable staff. dint have time for the pool, but it looked very refreshing and relaxing. Will plan on staying again!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Cute little place to stay in Hoi An, staffs are all nice and helpful, special thanks to staff named 'ha giang', she took us to the market before our cooking class, her English and Korean both fluent (as my cousins don't speak English). Breakfast was beautiful with variety of tropical fruits. They have a free shuttle to the beach and town centre which was useful. Thank you!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant nothing was a problem . The food in the restaurant was really good
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, loved staying here. Free shuttle was amazing
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Staff were so friendly and helpful. Great room, great food. so nice to eat outside overlooking the beautiful area round the pool.
Stayed 2 nights in Jul 2019