4/10 Poor
Angel
Travelled with family and small children
21 Sept 2024
Disliked: Cleanliness
Upon check in our request for connecting rooms wasn’t honored but the desk agent was able to get us on the same floor. 315 was okay (the panel to the key lock came off in our hand when we left the room), 325 however had several pieces of trash including a battery and a tampon), the ac appeared to be struggling to keep cool and there was no remote. The desk agent moved us to a room on a different floor, 208. The television remote was not working, the telephone continuously beeped through out the night. I got up several times to mess with it but after 30 minutes or so it would start beeping again.
I call the desk the morning of check out for batteries for the remote and more coffee and the said he couldn’t give that to us because he was the only person on property. He did not offer for us to even come get them from him.
Angel
Stayed 1 night in Sep 2024