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Candlewood Suites Plano North by IHG

2.5 star property

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Photo gallery for Candlewood Suites Plano North by IHG

Property amenity
Interior
Property amenity
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
3340 Premier Dr, Plano, TX, 75023
  • The Main Event
    ‪17 min walk‬
  • Plano Convention Center
    ‪5 min drive‬
  • CityLine
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications Accessible)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Candlewood Suites Dallas Plano East Richardson by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (461)
The price is €82
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Candlewood Suites Dallas Plano East Richardson by IHG

About this property

Candlewood Suites Plano North by IHG

Hotel in Plano with 24-hour fitness centre and 24-hour front desk
This hotel features a 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Plano North by IHG offers 81 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 49-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Plano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Candlewood Suites Plano North by IHG, you'll be within walking distance of The Main Event. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include convenience store, a gift shop and a computer
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from University of Texas at Dallas and 14 minutes from Galleria Dallas
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Plano North by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Plano hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Plano North
Candlewood Suites Plano North
Candlewood Suites Plano By Ihg
Candlewood Suites Plano North by IHG Hotel
Candlewood Suites Plano North by IHG Plano
Candlewood Suites Plano North an IHG Hotel
Candlewood Suites Plano North by IHG Hotel Plano

Candlewood Suites Plano North by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 161 reviews
Rating 8 - Good. 36 out of 161 reviews
Rating 6 - Okay. 16 out of 161 reviews
Rating 4 - Poor. 13 out of 161 reviews
Rating 2 - Terrible. 19 out of 161 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spacious room and it had the most comfortable bed. The parking was safe and accessible. I loved my stay here and would definitely come back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Merari

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Dorothy

Business traveller
Stayed 2 nights in Sep 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Very clean but starting to show it's age. Would love to see it have upgraded beds, new carpet, and renovated showers. That said, I would definitely stay again.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Our room had a bit of cigarette smell. Difficult to sleep at night due to thin walls and being able to hear and feel the elevator movements two rooms away. Could hear any noise in the hallway with the door closed. And any sounds adjacent guests made. I don’t recommend this hotel if you like it to be quiet when trying to sleep.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jay

We tried to check in for this stay shortly after midnight and were turned away saying that the property policy was that if they had not heard from the people on the reservation by 7 PM, even if already paid for, they cancelled the reservation. We were left without a place to stay for the night. The desk clerk was also very rude about it.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness
The original room smelled. The attendant then swore the smell was their brand of carpet cleaner and there was no other room with a king bed available only to find on 2 minutes later. That room did not smell but had roaches.
Stayed 1 night in Jun 2024

4/10 Poor

Eduardo

Stayed 2 nights in Jun 2024

2/10 Terrible

Rosalind

Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Stayed 1 night in May 2024

2/10 Terrible

Zeeshan

Travelled with family, Travelled with partner
Disliked: Staff & service
The room was very smelly, and when we asked the staff to change it the employee over there who was Indian mail refused to change the room and he said that all the rooms smell like this all of our stuff started smelling like that terrible smell, and all of our clothes and luggage and everything else was smelling that way alsoI don’t think I’m going to stay at this hotel again
Stayed 3 nights in May 2024

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Nitta

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to hotel from freeway with shopping nearby. Staff was very friendly, competent and helpful. Room was clean with convenient kitchenette and comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
It was a comfortable stay!
Stayed 1 night in May 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and clean. Great for a family.
Stayed 1 night in Apr 2024

2/10 Terrible

carmen

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the lobby area was fine. but as soon as i stepped off the elevator onto my floor it smelled terrible. then my room had a different bad smell. the rooms were muggy and stale. it didnt hit me until later in my stay as to why they had signs in the lobby that said no drugs were allowed in the hotel or gazebo area. there were ppl outside doing drugs. i came to realize this hotel was a hang out spot for drug users. i do want to say that the staff of the hotel was VERY sweet and concerned with all my needs. they tried their best and they couldnt help what was going on outside
Stayed 1 night in Apr 2024

6/10 Okay

Matt

Travelled with family
Liked: Staff & service
Average room for the job done.
Average room. Nothing fancy but for the job done.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 6 nights in Mar 2024

10/10 Excellent

Claudette, Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was pleasant.
Stayed 1 night in Mar 2024

6/10 Okay

Jamie

Smelt like cigarettes and noise all night
I got there late and was told I didn't have a reservation. Then he found it. SO I go to the room. It smelt like cigarettes. Then I kept hearing what sounded like someone above me rolling their suitcase all around the room. I thought it was usual at 11pm. But then noticed it still at 1AM. So all night long I heard this. Hard to sleep. Still hearing it the next morning. Bed was comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safety and good customer service
Stayed 3 nights in Jan 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jan 2024