Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel

Terrace/patio
Outdoor pool, pool loungers
Interior entrance
Room amenity
Desk, laptop workspace, blackout curtains, free cots/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
9484 Frisco St, Frisco, TX, 75035
  • Toyota Stadium
    5 min walk
  • Museum of the American Railroad
    14 min walk
  • Medical City Frisco
    16 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    28 min drive

Room options

Studio Suite, 2 Queen Beds, Accessible (Mobility Tub)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel

Hotel with free parking, in the vicinity of Ford Center at The Star
This hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel offers 83 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel. During your stay, you're just a quick walk from Toyota Stadium. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Ford Center at The Star and 7 minutes from Comerica Center
  • Cats and dogs welcome free of charge
Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Frisco Aparthotel
Candlewood Suites Frisco
Candlewood Suites Frisco
Candlewood Suites Dallas Frisco NW Toyota Ctr

Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 310 reviews" "
Rating 8 - Good. 64 out of 310 reviews" "
Rating 6 - Okay. 26 out of 310 reviews" "
Rating 4 - Poor. 11 out of 310 reviews" "
Rating 2 - Terrible. 23 out of 310 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Naicha

Business traveller
Liked: Amenities
Short stay. But clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

T

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary was wonderful and very pleasant at check in and throughout my stay. Room was just what I needed. Kitchenette good size
Stayed 4 nights in Jul 2024

8/10 Good

Prema

Stayed 7 nights in Jul 2024

8/10 Good

Minerva

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable and the room was clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

2/10 Terrible

Douglas

Stayed 5 nights in Jul 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Jeffery

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Mayra

Stayed 1 night in Jul 2024

10/10 Excellent

Morena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Lisa, Little Elm

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

6/10 Okay

Rachel

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Lee

Stayed 2 nights in Jun 2024

10/10 Excellent

Kristy, Smithville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
From the front desk ladies to the awesome maid service ladies were very professional and welcoming. I will recommend Candlewood to all my business professionals.
Stayed 8 nights in Jun 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Saturnino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lyndi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate that you take pets.
Stayed 3 nights in May 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel!
This is one of my favorite hotel in Frisco!!!! The check in person was “ok” not bad but not good on the arrival of my stay. I been more than a few times and I love it!
Stayed 7 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place, but how they bill for is ludicrous!
I was staying for 9 days as I was in town for a High School graduation & assisting with the preparation leading up to that graduation. The hotel was really nice, I was okay not getting any room service for my entire stay though it states on a card in the bathroom I should receive 1 cleaning per 7 days I was there. The front desk did say if I needed additional towels to let them know which wasn't necessary as I had plenty for the extent of my stay. I loved the kitchen option as eating out 9 days in a row would be expensive. My BIGGEST issue though is the billing. No where was it stated that I'd get billed 1 night a week before I showed up, In fact what was stated was I wouldn't get billed until I arrived, which I was told I would be charged the remainder of my stay 8 nights as I was already billed for 1 night, plus $75 for incidentals. I paid my balance when I arrived, but was then charged another 2 nights the following week on night 7. which included ANOTHER $75 of incidentals. I was told by the manager that their system only charges for a max of 7 night stays so my bill was broken up which again never stated anywhere or explained to me when I checked in. Typically when you stay in a hotel you state how many nights you're staying, pay your bill when you check in, & you're done (granted more if you drink from mini bars) but case in point it should all be handled at check in not whenever they feel like charging you.
Stayed 9 nights in May 2024