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Canopy by Hilton Dallas Uptown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Dallas Uptown

Restaurant
Restaurant
Restaurant
Suite, 1 King Bed (Travis) | Living area | 55-inch flat-screen TV with cable channels, TV
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
2950 Cityplace West Blvd, Dallas, TX, 75204
  • Perot Museum of Nature and Science
    3 min drive
  • Grimaldi's Pizzeria
    1 min walk
  • Cityplace West & Noble Tram Stop
    1 min walk
  • Dallas, TX (DAL-Love Field)
    18 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Terrace (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Terrace (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, City View (Hearing)

  • 33.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Travis)

View from room

Suite, 1 King Bed (Travis)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Terrace

Room, 2 Queen Beds, Terrace | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Terrace

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Cole)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Cole)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Canopy by Hilton Dallas Uptown

Hotel with a fitness centre, near American Airlines Center
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking.
Canopy by Hilton Dallas Uptown offers 150 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Dallas Uptown's great location. During your stay, you're just a quick walk from Cityplace Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Dallas World Aquarium and a few minutes from American Airlines Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Dallas Uptown offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 3 meeting rooms. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Canopy by Hilton Dallas Uptown. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Free Ride – On-site café.
Upside – On-site rooftop bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Free Ride
  • Upside

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 for adults and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy Hilton Dallas Uptown Hotel
Canopy Hilton Dallas Uptown
Canopy by Hilton Dallas Uptown Hotel
Canopy by Hilton Dallas Uptown Dallas
Canopy by Hilton Dallas Uptown Hotel Dallas

Canopy by Hilton Dallas Uptown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 757 reviews" "
Rating 8 - Good. 111 out of 757 reviews" "
Rating 6 - Okay. 36 out of 757 reviews" "
Rating 4 - Poor. 14 out of 757 reviews" "
Rating 2 - Terrible. 26 out of 757 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience! From checking in, to checking out, we had nothing but positive experiences. Hotel was clean, quiet, and I loved the balcony off our room and the rooftop bar. Both of which both had amazing views of the skyline. Shower was nice, beds were comfortable, pillows were a little too hard for my liking, but no other issues. One of the reasons why I will set this hotel apart from others in the area, is Stacy the valet gentleman. He is a rare jewel in today’s world. He was such a pleasure and had jokes, eating suggestions, and even a compliment for every person or guest he encountered. He was quick and efficient, we never waited longer than 5 minutes for our vehicle. We will definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ogechi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful hotel - so chic!!
Stayed 1 night in Aug 2024

10/10 Excellent

Raun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel and close to everything.
Stayed 2 nights in Aug 2024

8/10 Good

Tracy

Liked: Staff & service, amenities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay and overall great experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mauricio

Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad Service
The front desk check in went smooth and was lovely. I went to the bar to order food and the girl ignored me for a bit before taking my order. Then I went up to my room, walked in, and it was so hot and stuffy. Room temperature was 76 despite turned to 70. I couldn’t open the blinds of the corner city view room I paid for because it was just way too hot. I received a check-in text message asking how it was going and I responded about my room temp. This was around 7:30PM. No one messaged me until 11:30PM. At breakfast I had asked for a glass with ice to drink a cranberry juice and she goes “just put a straw in that and drink it”. Just truly awful service all around.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

tyra

Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canopy Hotel
The hotel is new and modern. Some of the staff were rude and the bar upstairs was closed until 5 pm but still worth staying here. It’s in a great area and walking distance to restaurants and bars. There is no pool but so many other things to do, didn’t miss it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rondale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Stayed 1 night in Jul 2024

2/10 Terrible

Kathryn, San Diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk never answers the phone. Ever. Zero customer service. Understaffed or uninterested in helping guests. Rude. Better off staying in an Airbnb. People were unable to call our room directly due to staff not answering phone. Towels were filthy; had pubic hairs on them. Will not be back. Could not even get a request in for new towels via phone. Had to walk down. And then had to wait while person talked on phone. Canopy needs to hire more employees and fix customer service issue.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back.
Everything was great. Special shout out to Stacy the Valet. He was so much fun to interact with. Professional, kind and positive.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!! I liked everything about this place, I will highly recommend to my friends and family
Stayed 1 night in Jul 2024

10/10 Excellent

Demaceo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024