6/10 Okay
David
Travelled with family
19 Nov 2024
Liked: Amenities, property conditions & facilities
Took 25 minutes to check-in even though no one else was checking in or out while we were there. According to the front desk person, they weren't sure if the room we were being given was clean or not even though it was almost an hour after check-in time. What would have happened if we had gotten there right at check-in time? Would we have had to wait an hour and a half for them to clean it?
Once we finally got checked in, the room was ok, although the layout was a little weird. There were also a few bugs in the room. We found a massive roach in the morning, but he was dying.
The bathroom in our room was a handicap bathroom which is OK, even though we did not request it, but the way the shower was setup it got the entire floor of the bathroom wet. The showerhead was pointed directly at the shower curtain with no way to point it any way other than that. There was no tub or edge to stop the water, so the water just went everywhere.
The breakfast was OK, but nothing special.
The door at the end of the hallway near our room did not lock at night so that was a bit concerning since the hotel was right next to a convenience store and had lots of random people walking through the parking lot. Pretty sketchy.
Overall, not a great experience for what we paid, but I guess I should expect that in Dallas.
David
Stayed 1 night in Nov 2024