Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby
Front of property – evening/night
Business centre
Courtyard
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
210 E Stacy Rd, Allen, TX, 75002
  • The Village at Allen
    5 min walk
  • Allen Event Center
    5 min walk
  • Fairview Town Center
    6 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    35 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Allergy Friendly (pure)

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Allergy Friendly (pure)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention centre, steps from Allen Event Center
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Dallas Allen at Allen Event Center. During your stay, you'll be connected to the convention centre and just a quick walk from Caboose. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Allen Event Center and 11 minutes on foot from Allen Premium Outlets
  • Bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Courtyard by Marriott Dallas Allen at Allen Event Center offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the family-friendly Courtyard by Marriott Dallas Allen at Allen Event Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Allen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
The Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Bus station shuttle (surcharge)
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard by Marriott Dallas Allen at Allen Event Center offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Wish my room AC went lower, but overall a good value hotel. Recommend
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay with my toddler
Stayed 1 night in Sep 2024

10/10 Excellent

JoEll

Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for Guns & Hoses and super close, great location!
Stayed 1 night in Sep 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged early check in fee
Stay was great. One complaint, even though the 3 rooms I booked were available early, they charged me $20 extra for each room to check in early. The reason they gave was because I booked through hotels.com. Note, I paid the same price for the room that I would have paid by booking directly. Seems they penalized me for using hotels.com
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
All around great stays here
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here!
Stayed 1 night in Sep 2024

8/10 Good

Mariah

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all!!!
Stayed 1 night in Sep 2024

6/10 Okay

Sara

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel the only thing I wasn’t crazy about was how expensive things in the little hotel store were
Stayed 2 nights in Sep 2024

10/10 Excellent

Telesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Liked: Cleanliness, room comfort
Disliked: Staff & service
Mediocre
It’s an expensive hotel once you include $15.00 parking in the parking lot; a parking garage not connected is free. One small water was $5.00, and an extra hour checkout was an additional $25.00.
Stayed 1 night in Sep 2024

10/10 Excellent

Marisol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining and shopping options nearby
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for our JW Convention. Will DEFINITELY be booking here again for any futures ones!
Stayed 3 nights in Aug 2024

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything except the GYM. I like that its open 24 hours however its too small and many machines were out of service
Stayed 2 nights in Aug 2024

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

JUAN

Business traveller
Disliked: Staff & service, amenities
I like the location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

August

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!! Great room!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and the surrounding area was friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Jun 2024

8/10 Good

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was clean, safe and perfect location for our stay.
Stayed 2 nights in Aug 2024