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Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property

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Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby
Indoor pool
Front of property – evening/night
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
210 E Stacy Rd, Allen, TX, 75002
  • The Village at Allen
    ‪5 min walk‬
  • Allen Event Center
    ‪5 min walk‬
  • Fairview Town Center
    ‪6 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

42-inch LCD TV with satellite channels, TV

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Allergy Friendly (pure)

42-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, Allergy Friendly (pure)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Allergy Friendly (pure)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

Hyatt Place Dallas/Allen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1004)
The price is €175
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention centre, steps from Allen Event Center
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Dallas Allen at Allen Event Center. During your stay, you'll be connected to the convention centre and just a quick walk from Caboose. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Allen Event Center and 11 minutes on foot from Allen Premium Outlets
  • Bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Courtyard by Marriott Dallas Allen at Allen Event Center offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the family-friendly Courtyard by Marriott Dallas Allen at Allen Event Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Allen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
The Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Bus station shuttle (surcharge)
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Off site parking fee: USD 5 per night (0.1 mi away)
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard by Marriott Dallas Allen at Allen Event Center offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean.
Stayed 1 night in Nov 2024

10/10 Excellent

bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Perfect stay if you are going to see the Allen Americans.
Stayed 1 night in Nov 2024

10/10 Excellent

BEAU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for my daughters cheer competition and walking distance was perfect walking distance. Very clean. Friendly staff. They put us in the wrong room and quickly fixed it and got us in the correct room without being rude for the inconvenience. Will be staying here again. Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick getcaway
A SURPRISE NIGHT AWAY was perfect. Kuds loved the mini suite, the pull out bed was really uncomfortable but staff broughtvextra pilliws towels quick as a flash. Hitel desk awesome in customer service. Besutiful lobby. Very pleased
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Larry, Sapulpa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Courtyard Dallas Allen at the Event Center, and it was a fantastic experience from start to finish. The hotel exceeded my expectations in every way. The room was spotless, well-appointed, and extremely comfortable – exactly what you want for a relaxing stay. The highlight, though, was the incredible customer service. Joey at the front desk truly went above and beyond, making sure all my needs were met and welcoming me with a warm, professional attitude. It’s rare to find someone so genuinely helpful and attentive, and it made a real difference in my stay. Highly recommend this hotel for anyone looking for excellent accommodations and top-tier service!
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Travelled with group
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tara

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for a concert
Stayed 1 night in Nov 2024

2/10 Terrible

Colette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. I arrived at 2:20 and when I went to check in, the front desk employee, Donnell, told me there was a $25 early check-in fee if we arrive before 3 PM. I was very surprised about this as I received a text message at 10 AM in the morning that said my room was ready and did not stay that extra charges may apply. I also paid extra for breakfast and they did not give me my vouchers until I went down to ask the next morning. Finally, when I checked out, they assumed I parked on the premises and did not even ask if I was parking there. They went ahead and charged me $15 a night without my consent to park my vehicle on their premises. I actually parked across the street but nobody even asked if I was planning on parking on site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and close to lots of restaurants
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel. One thing I didn’t like is that thermostat is self regulated and I can’t adjust the temperature of the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Loriann

Stayed 1 night in Oct 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to event attending. Staff were very attentive to requests. Will definitely stay again when traveling here.
Stayed 3 nights in Oct 2024

8/10 Good

Kaedi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything and wish we were staying longer- EXCEPT THE BED. We’re probably spoiled by the Marriott/Hilton level of bed quality but this was honestly awful. The bedding was clean and soft but we were cold all night because the duvet felt more like a thick sheet. Then we both woke up with next and back pain. We hardly slept tossing and turning. Pillows were good but for $200 a night we hoped to wake up rested. Otherwise we loved every part.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right next to the Credit Union of Texas Event Center. Clean and spacious room. Many shops and restaurants within walking distance. I had a problem with my microwave and the hotel staff replaced it with in 15 minutes.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

6/10 Okay

Hesper

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Bed was little uncomfortable but I was supposed to have 2 queen beds and they gave me 1 king. They didn’t tell me this so we went up and then had to go back down to the front desk where they said they didn’t have 2 queen to give me. My guest slept in the same bed with me. Disappointing
Stayed 1 night in Oct 2024