Hilton Garden Inn Downtown Dallas

3.5 star property

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Photo gallery for Hilton Garden Inn Downtown Dallas

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Bar

Explore the area

Map
1600 Pacific Avenue, Dallas, TX, 75201
  • Dallas World Aquarium
    ‪9 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪10 min walk‬
  • American Airlines Center
    ‪20 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪21 min drive‬

Room options

Deluxe Room, 2 Queen Beds

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-in Shower)

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Roll-in Shower, Oversized)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Snacks and Accessible Bathtub)

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Downtown Dallas

Hotel with a 24-hour fitness centre, a short walk to Dallas World Aquarium
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Hilton Garden Inn Downtown Dallas offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Downtown Dallas. During your stay, you're just a quick walk from Dallas World Aquarium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium
  • Cats and dogs welcome for a fee
Hilton Garden Inn Downtown Dallas offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Downtown Dallas. For a fee, parking is available.

This 3.5-star Dallas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Hilton Garden Inn Downtown Dallas has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.45 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 25.00 for children
  • Valet parking fee: USD 61 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown Dallas Hotel
Hilton Garden Inn Downtown Dallas Hotel
Hotel Hilton Garden Inn Downtown Dallas Dallas
Dallas Hilton Garden Inn Downtown Dallas Hotel
Hotel Hilton Garden Inn Downtown Dallas
Hilton Garden Inn Downtown Dallas Dallas
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Downtown Dallas

Hilton Garden Inn Downtown Dallas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Barby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean

Close to Farmers Market. Valets were helpful and patient. Front desk staff, helpful and friendly. The room was clean, large space. Quiet environment. The mass tran train stop is near by. However this is downtown and the homeless can be close around or on the trains. We didn’t have any encounters though. The towels were scarce and could only have one bath or face wash one time. Never felt threatened or afraid there.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel itself was very nice. Great location for drinks and dinner options. Pool was great and loved it was on a rooftop. Front desk staff could use some improvements. I called down and was asked to hold and waited 10 min before hanging up. Didn’t feel like calling again to be ignored. But if you don’t need staff for anything it’s great.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else in Downtown Dallas

I was disappointed with this hotel. The room wasn't finished cleaning once i had already checked in and had the keys. The room was loud and creeky. The room had a weird hall with a connecting door. Needed a lot of updates.
Stayed 1 night in Mar 2025

6/10 Okay

Victor

Liked: Cleanliness, amenities, property conditions & facilities
area surrounding property is sketchy
Stayed 2 nights in Apr 2025

6/10 Okay

Annmaree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mitzu Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great amenities.
Stayed 3 nights in Apr 2025

6/10 Okay

Steffani

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean in heart of downtown. Parking was incredibly expensive so we parked in garage next door. Was still costly but not 60$ a day. Food at hotel was ok. There are lots of options around.
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing staff !!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomekia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

rylie

Liked: Cleanliness, staff & service, property conditions & facilities
After an emergency set back our trip arrival 24 hours, the front desk went above and beyond to make sure our reservation stayed intact. They handled the situation with so much care. The room was fantastic. Team was fantastic. Location was great, with lots of food and entertainment in a walkable area. Yes, there were some characters outside but I have no question where to book my next trip to dallas
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Stayed 1 night in Mar 2025

8/10 Good

Tammy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is older so you can see some wear and tear. I spent most of my time out and about. When I wanted to make coffee a roach came out of the machine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johntae

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Carlo, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Akard DART station which the Orange line takes you right at DFW airport for $3.
Stayed 4 nights in Mar 2025

2/10 Terrible

Rifat

Stayed 1 night in Mar 2025

2/10 Terrible

Janice

Business traveller
Disliked: Amenities, property conditions & facilities
The A/C wasn't working on a hot night in the room. The team should have offered a solution or amenity in return - a discount on the room, an alternative room, a voucher for the future...anything. Very unhappy with the sub-par accommodation and the lack of a solution from the team.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attending a musical event in Downtown Dallas. Perfect location and hotel personnel were outstanding!!!
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I liked the convenience to our concert but was disappointed at the bar/restaurant staff. They could not be bothered. Check in staff was great. This spot is a little odd because part of building is permanet resident's so itkind of doesnt feel like a true hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jovan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing big room, nice quiet lobby, quick elevators
Stayed 4 nights in Mar 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Mar 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Alondra, Tyler

Stayed 1 night in Mar 2025

10/10 Excellent

Cristina

Travelled with partner
Perfect experience
Stayed 1 night in Mar 2025

6/10 Okay

Jeff

Liked: Staff & service
Felt old. Water had an odor Bathroom smsll
Stayed 1 night in Mar 2025

2/10 Terrible

JONATHON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stolen…
Stayed 2 nights in Mar 2025