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Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
4321 Communications Dr, Dallas, TX, 75211
  • Sixth Floor Museum
    7 min drive
  • Bishop Arts District
    7 min drive
  • Dallas Zoo
    9 min drive
  • Dallas, TX (DAL-Love Field)
    25 min drive

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Comfort Suites West Dallas - Cockrell Hill

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (820)
The price is €95
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Comfort Suites West Dallas - Cockrell Hill

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Dallas hotel in Oak Cliff with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel offers 89 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel. During your stay, you'll be close to Dallas Market Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Kay Bailey Hutchison Convention Center and 9 minutes from American Airlines Center
Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Dallas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel
"Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel"

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 758 reviews" "
Rating 8 - Good. 245 out of 758 reviews" "
Rating 6 - Okay. 74 out of 758 reviews" "
Rating 4 - Poor. 30 out of 758 reviews" "
Rating 2 - Terrible. 34 out of 758 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brett

Business traveller
Basically brand new
Stayed 4 nights in Sep 2024

10/10 Excellent

Makeem

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Was an ok visit but my door looked as if someone had tried to break into the room with a knife. The door plate with a missing screw and was very loose. Door was not secure at all. When I told female at front desk she said ok and didn't even try to change me to another room. Painting was being done on building and my room window was covered with plastic and the entire place smelled like paint and gave me a very bad headache for my stay.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Staff worked hard. Front desk needs to come out of the office and do a walk around of the front area and coffee service area. I won’t be renting through Expedia anymore. When I do, I always get the WORST rooms. Always by the laundry room. Not worth it.
Stayed 1 night in Aug 2024

10/10 Excellent

Heverson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Hugo and Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it, if they served decaf coffee to their guests all day would have loved it even more
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a culture of excellence!
I cannot say enough about this hotel and the staff there. I’ve stayed in hotels hundreds of times and this stay will always be remembered. It was only a one-night stay for a funeral we were attending in the area. I want to say hats off to the hotel management because the entire team was very professional, kind, and accommodating. Check in was quick and smooth. The room was clean and comfortable. Check out was just as great. There is nothing negative I can say about this hotel and whenever I’m in the area again I will most certainly stay here. Bravo for excellent customer service, excellent property, and excellent management!
Stayed 1 night in Jul 2024

6/10 Okay

Yiren

Stayed 2 nights in Jul 2024

10/10 Excellent

Jaeden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Katelyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is going to be great, when they are done renovating. We only stayed one night, but the rooms were clean, they stayed nice and cood, sheets were clean, no major noises, great neighborhood, lots of food/shopping options near us. Overall great location. Renovations are being done one floor at a time.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly D

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a great stay and clean also the pool was open.
Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah Gail

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reported clogged toilet six times. Could not use our bathroom at night because toilet kept overflowing. Bathroom door was substandard. Loose bathroom fixtures. Fire alarm kept going off for no reason many times. Clerk was never available at the front desk. Expiration date exceeded on the breakfast items. Pool under construction. Website did not declare that the hotel was under construction. No toiletries. No stationary. No pen. Really bad. There was no compensation and I will never stay there again.
Stayed 4 nights in Jun 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Garrett

Stayed 1 night in May 2024

6/10 Okay

Adrian

Business traveller
Nothing unique. Industrial park plaza. No drinking water available
Stayed 3 nights in Apr 2024

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Still need work on building floor tiles lose tub get clogged with when batting so for it was 👌 great staff and good cleaning rooms thank you. B
Stayed 2 nights in Mar 2024

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Antionette

Stayed 1 night in Mar 2024

2/10 Terrible

Misty

Travelled with family
Under construction!
I booked the hotel 3 months in advance, I picked that hotel for the location and the indoor pool. When we checked in they informed me that they were under construction and the indoor pool was closed. I was not happy about this and there was no communication. Then they said they had to down grade my room from a 2 bed to a 1 bed. I wanted a 2 bed because there was 2 adults and 1 kid. This was unacceptable. We made it work but it was not comfortable.
Stayed 3 nights in Feb 2024