Quality Inn & Suites Dallas - Cityplace

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Free daily continental breakfast
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly
  • Pool
  • Parking included

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Knox-Henderson Shopping District
    2 min walk
  • Southern Methodist University
    3 min drive
  • McKinney Avenue
    4 min drive
  • Dallas, TX (DAL-Love Field)
    18 min drive

Room options

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Dallas - Cityplace. During your stay, you're just a quick walk from Knox-Henderson Shopping District. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Buzz Brew
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from American Airlines Center and a few minutes from Southern Methodist University
  • Pets welcome for a fee
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.
Buzz Brew – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 254 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 130 out of 1002 reviews" "
Rating 2 - Terrible. 138 out of 1002 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom me sink area was dirty and stuff all on the wall the shower stuff all on yhenwall
Stayed 1 night in Sep 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and ac worked great. Super soft pillows
Stayed 2 nights in Sep 2024

4/10 Poor

Danielle

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
they say they offer breakfast but the waffle maker doesn't work then they have water cereal with no milk , bread and bagels with no butter or cream cheese , no fruit no protein them advertising " breakfast " is insane that was not breakfast it was bird food
Stayed 2 nights in Sep 2024

2/10 Terrible

Musa

Stayed 1 night in Aug 2024

4/10 Poor

Tacha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Katrina

Stayed 2 nights in Sep 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacobe

Loved it
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Travelled with partner
Old, musty smell like a damp basement. Toilet seat broken. It was fairly clean and close to SMU College.
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Liked: Amenities
I probably would not stay here again. It had an old musty smell like a damp basement.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Mixed review: very good things and very bad things
The sidewalks in front of the rooms were filthy. However, the coffee in the breakface area was delicious. Quite a few transient people and drug addicts at this hotel. But the location was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Corey

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Stayed 2 nights in Aug 2024

4/10 Poor

Kristin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am unfamiliar with the Dallas area but needed a place to stay for one night while visiting my daughters and this was the least expensive place I found in the area. There is a reason for that. The first room they had me in, the toilet didn't flush and the phone didn't work. The second one the mattress pad (yes, I was checking) was dirty with only the thinnest sheet I have ever seen separating me from it, and the phone didn't work. The third reeked of cigarette smoke and mattress pad was dirty. The fourth room I had to tolerate or leave and lose my money. There were what looked like homeless people wandering around the parking lot when I checked in. None of the rooms they had me in had working phones, which meant returning to check-in every time. I did not feel safe in what to the best of my ability to assess, is a relatively safe area of Dallas.
Stayed 1 night in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 2 nights in Aug 2024

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Even looked around for little unwanted guests and found none. Very quiet. Will book again
Stayed 1 night in Aug 2024

4/10 Poor

Berket

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Phone in room broken. One lamp did not work. Small refrigerator froze my can of pepsi. Ice machine by office had no ice. Generally, from my experience with this chain, this motel did not live up to expectations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, room comfort
Stay at Quality Inn, Dallas
Pros: room was clean, receptionist was nice and check-in was easy. Cons: ice machine wasn’t working, no elevator and $100 hold on card.
Stayed 1 night in Aug 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 3 nights in Aug 2024

6/10 Okay

Kasey

Travelled with partner
Disliked: Amenities
The property was okay for last minute reservation. Most drawers in the room were broken, the sink wouldn’t drain, and the air didn’t work well. I had reserved ahead of time but front desk didn’t seem to see it anywhere and I had to walk them through my confirmation email and room preferences. Breakfast was very sparse
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family trip to the zoo was close proximity from this hotel was easy getting in and out on to main highway the service and cleanes of rooms was superb!
Stayed 2 nights in Jul 2024

8/10 Good

Samuel, Lubbock

Liked: Cleanliness, staff & service
Pretty good
Stayed 3 nights in Aug 2024