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Quality Inn & Suites Dallas - Cityplace

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Fitness facility
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly
  • Pool
  • Parking included

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Knox-Henderson Shopping District
    ‪2 min walk‬
  • Southern Methodist University
    ‪3 min drive‬
  • Baylor Medical Center at Dallas
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham Dallas Uptown

Pool
Pet-friendly
Parking included
Free WiFi
3.1 out of 5, (1005)
The price is €90
for 1 room
includes taxes & fees
12 Feb - 13 Feb
La Quinta Inn by Wyndham Dallas Uptown

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Dallas - Cityplace. During your stay, you're just a quick walk from Knox-Henderson Shopping District. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Buzz Brew
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from American Airlines Center and a few minutes from Kay Bailey Hutchison Convention Center
  • Pets welcome for a fee
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.
Buzz Brew – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1003 reviews" "
Rating 8 - Good. 284 out of 1003 reviews" "
Rating 6 - Okay. 187 out of 1003 reviews" "
Rating 4 - Poor. 130 out of 1003 reviews" "
Rating 2 - Terrible. 140 out of 1003 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Orville

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Broken ice machine. Some sketchy looking guy in a wife beater stands watch over the kitchen area. *BEWARE* The breakfast options are very limited (bagel, toast, waffle) but do not take a bagel back to your room. Its a 15 dollar charge for "to go" breakfast.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kelvin, Los Angeles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked into a room. It smelled damp or musty. Dropped my bag off. Headed out for the day. Came back to take a shower and there was no water. Had to switch rooms. New room smelled better but refrigerator was caked with Ice and unusable. Day of checked out, someone knocked on my door at 10:59 am for 11 am checkout telling me I need to go. Never ever had that happened. Mind you, I spent 40 minutes changing rooms the night before.
Stayed 2 nights in Oct 2024

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service
The gentleman who helped us at the front desk was nice and helpful. The room was a bit dirty, but the bed was very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Affordable Settling
I bedroom was nicely decorated and the bed was comfortable. We enjoyed the free breakfast and parking.
Stayed 2 nights in Oct 2024

2/10 Terrible

Christopher Jerrod

Disliked: Staff & service
I booked my reservation online through one of the booking websites. Paid upfront for 3 nights. I did so not knowing exactly what time I'd be there to check in. To make sure I didn't have to wait until 3:00 to check in if id arrived earlier, I went ahead and booked the entire additional day before just to keep my window without issue. .Well, Apparently, there's a policy, though I've yet to locate where either onsite or on their website, that says regardless of whether your reservation is paid in full, if you don't arrive to check in on the date of the initial reservation, checking in the following day will not be possible as they will only honor the reservation the day of. And forget about requesting a refund for not having stayed... Thess ass holes declined not to give me anything back without any pause for consideration. I'll never book with this particular establishment again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Katrina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

john

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I had a terrible room there was hair in the bathroom used tooth paste tube and the shower wasn’t draining the shower head was messed up by the ac unit the floor was black whoever cleans it only does it in a rush because the bathroom not pleasant or the far side of the bed There was a meldew/moldy smell Great responsive host
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and reasonably prices
Clean and reasonably priced
Stayed 1 night in Oct 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Anil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marijuana smell , torn bed sheets bad customer service , they charge 100 deposit not mentioned on Expedia . Not family friendly environment by a long shot.
Stayed 1 night in Oct 2024

6/10 Okay

scout

Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok, barely, definitely lower than my expectations, you can tell they’ve tried to keep the property maintained but are struggling. The price doesn’t really reflect the quality of the hotel, next time will be looking for a better option in the area.
Stayed 1 night in Oct 2024

8/10 Good

Donny

Liked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

sandra

Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Travelled with family
Didn’t like the 100.00 damage deposit. Asked for a room with roll away bed or pull out couch- was given a room without. They did accommodate us by moving rooms. Room was really damp both days even though we ran the AC. Fan not working in bathroom. There was no closet in our room and I needed to hang up a dress Bed was comfortable Location excellent- easy access to 75 and Spur 366
Stayed 2 nights in Oct 2024

2/10 Terrible

Vernon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked into this dirty hotel before I ever saw my room, there was a surprise hundred dollar deposit because I paid with credit card even though the hotel room was paid for in full before I arrived. There was a condom wrapper left in the trashcan. Blood or other type of material on the floor and walls.
Stayed 2 nights in Oct 2024

4/10 Poor

Karen Gamez

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We had a small couch in our room but we wanted to move to get more cool air since it was in the way. We found a dirty sock, a lid for a large drink and so much dirt. We also found 2 pairs of black socks under the cubby of the TV.
Stayed 2 nights in Oct 2024

4/10 Poor

Leah or Dakin

Liked: Room comfort
Disliked: Staff & service
Will not stay again.
The people at front office was not friendly, was not very informative about the hotel While I was there I was outside early morning drinking coffee and a handy man I am assuming approached me and scared me and was trying to tell me there were scorpions,spiders and snakes around the property then kept talking like he was trying to flirt. I went told my husband.
Stayed 2 nights in Oct 2024

6/10 Okay

Donny

Liked: Property conditions & facilities
Disliked: Staff & service
They add a deposit didn’t say nothing online at it
Stayed 1 night in Oct 2024

2/10 Terrible

Marylee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising
The place wasn't close to what was advertised. It was in a very sketchy area and I did not feel safe walking around during the day. There was no on-site coffee shop and the attached restaurant was not in operation The hotel was actually a motel that was old and dingy. The rooms are much smaller than shown in the pictures. I took a look around and decided not to stay.
Stayed 5 nights in Oct 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was dirty smelled very strong of air freshener as you opened the door trying to cover the bad smell of the bed coverings that were stained and smelled of body odor. The bathroom was musty smelling and the bathtub was stained and had hair in it. The area felt unsafe for women traveling alone I saw several people laying anround on the ground in the area of this establishment. The area around our room smelled strongly of illegal substance. The AC unit was separated from the wall you could see outside. We tried to get a refund and leave but the lady at the front desk refused to refund our money. I felt so unsafe I left anyway without a refund. Do not stay here the place is the worse I’ve ever seen or been to, the pictures online are deceiving. We were booked for 1 night for a dr visit nearby. This place needs a high fence with a secure gate to go through it’s definitely a crime area and needs attention and a deep cleaning. Stay far away from this run down motel.
Stayed 1 night in Oct 2024

4/10 Poor

Daniela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I guess it was okay, it’s giving very much Motel6 vibes which I somewhat expected.. what I wasn’t expecting was to pay a $100 deposit ( refundable) for a facility like this one which I’ve never had to do before. 3-5 business days if with card and immediately back the next day if with cash which doesn’t make sense to me because they can’t even check the room to see if they need to keep your deposit but whatever lol The kicker is that the room was disgusting, literally stuff on the walls, the sheets were not cleaned properly or just stained from previous uses that didn’t come off with washes, either way needs to be replaced. The shower was giving very much shower with sandals on ( which I did) or get some fungus. Over all experience was a 5/10, would not stay here again unless absolutely freaking necessary.
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Staff & service
Night auditor was a liar
The night auditor told me I could check in early and I did. Then he called me to tell me I had to leave at 11 that morning that I did not have a reservation for the following g night. He told me he had moved my reservation to the previous night and that I would have to pay again to stay that evening. I felt like he took advantage of the situation knowing I would just agree because I didn’t want to mess with it. He was right.
Stayed 1 night in Aug 2024

6/10 Okay

Leslie

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room did not smell good at all, very moldy. It did not look like the pictures on the website at all. The breakfast was very limited, small muffins, waffles, bread and yogurt, and two cereals. Will not book this hotel again
Stayed 3 nights in Oct 2024

4/10 Poor

Carla

Liked: Staff & service
Disliked: Cleanliness
Needs to be cleaned
Stayed 1 night in Oct 2024