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Renaissance Dallas Richardson Hotel

4.0 star property

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Photo gallery for Renaissance Dallas Richardson Hotel

1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Bar

Explore the area

Map
900 E Lookout Dr, Richardson, TX, 75082
  • Eisemann Center for the Performing Arts
    ‪1 min walk‬
  • CityLine
    ‪3 min drive‬
  • Methodist Hospital Campus for Continuing Care
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

50-inch Smart TV with satellite channels, TV, Netflix

Junior Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

50-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

Renaissance Dallas Richardson Hotel

Hotel with 3 restaurants, steps from Eisemann Center for the Performing Arts
This smoke-free hotel features 3 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Weekly housekeeping is available.
Renaissance Dallas Richardson Hotel offers 335 accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Richardson hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Renaissance Dallas Richardson Hotel. During your stay, you're just a quick walk from Eisemann Center for the Performing Arts. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at The R.
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Eisemann Center for the Performing Arts and 5 minutes by car from University of Texas at Dallas
  • Bus station shuttle shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Renaissance Dallas Richardson Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 23 meeting rooms are available. Event space at this hotel measures 30392 square feet (2823 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Renaissance Dallas Richardson Hotel. For a fee, parking is available.

This 4-star Richardson hotel is smoke free.

The R. – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
After 5 – This cocktail bar specialises in American cuisine and only serves dinner. Open daily.
Before 5 – This café specialises in American cuisine and only serves breakfast. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • After 5
  • Before 5
  • The R.

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 23 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (30,392 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Renaissance Dallas Richardson Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Renaissance Hotel Richardson
Dallas Renaissance Richardson
Dallas Richardson Hotel
Renaissance Dallas Richardson
Renaissance Dallas Richardson Hotel
Renaissance Hotel Richardson
Renaissance Richardson Dallas Hotel
Renaissance Richardson Hotel
Richardson Renaissance
Richardson Renaissance Hotel
Renaissance Richardson
Renaissance Dallas Richardson
Renaissance Dallas Richardson Hotel Hotel
Renaissance Dallas Richardson Hotel Richardson
Renaissance Dallas Richardson Hotel Hotel Richardson

Renaissance Dallas Richardson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 54 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is my third time in RS when visiting Tichardson and won’t be my last
Stayed 2 nights in Nov 2024

10/10 Excellent

Danny, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

2/10 Terrible

Kristy, Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Renaissance hotels PHONE Customer Service understands the meaning of Customer Service. They resolved this odd experience. Renaissance hotels have been my family’s favorite choice for over 30 years. Been going since I was a kid, and once I became an adult. This experience was so abnormal for their high standards. The room did not have the tub style that was detailed and I was looking forward too. The manager at the front desk was unprofessional and offensive. When I asked for a refund for the one additional night, she asked me if I had used the bathroom while I was in the room. All I could do was pause and say, “Excuse me? If you need to know, I used the toilet and the sink to wash my hands, but not the tub because it was not what I thought.” All she said back was, if you knew it when you came here we could have refunded you before you checked in. I was confused and asked, “How would I know the room did not match the detailed description if I did not go in it?” Then she asked the restroom question again. I was done. Left the hotel quietly, knowing I wasn’t going to use the additional night I had booked. All this because of Manager’s customer service. All other employees were amazing and kind. When the wonderful valet employee brought our SUV around, I told my husband how disappointed and astonished I was at the manager’s unprofessional and distasteful choice of words. He called Renaissance Customer Service. They humbly apologized and compensated the night unused. Thank you!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alif

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 2 nights in Nov 2024

8/10 Good

Kiauna

Liked: Cleanliness, staff & service
Bathroom was a little outdated but property was nice otherwise.
Stayed 2 nights in Nov 2024

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property and extremely quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Hector, LAREDO

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

LATOYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Katherine, Lawrenceville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, fresh and tasty but the rest of the food… lunch dinner wings soup dessert etc tasted terrible. They even served me cold soup . Three chicken wings not taste and old as well not fried, the shrimp tacos no flavor no taste and they inly add onios and a little of green celery. Pizza was good
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kim

Stayed 3 nights in Oct 2024

4/10 Poor

Joshua

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property did not have properly working AC or thermostat. It either froze you to death or made your room a burning hell. The bathrooms have no fans so good luck doing your business, it’ll stink up your whole room. They do ticky tack little charges for everything, parking, breakfast, water bottles being $4 each is highway robbery, you can get a 40 pack from Costco for $3. That’s really not providing good value to the customer and it shows they are just money hungry soul-less people. Will not be coming again.
Stayed 3 nights in Oct 2024

8/10 Good

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

April

Stayed 1 night in Jul 2024

10/10 Excellent

Sherry

Stayed 3 nights in Aug 2024

10/10 Excellent

Phat

Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended highly!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the front desk before arriving and asked if an early check in was possible and the person helping me at the hotel let us know that was fine and that our room will be waiting for us. What an inviting way to start out stay! I parked in the self-parking garage and easily walked to the front of the hotel. Check in was great and the same person helped us get the most quiet room on a top floor which was wonderful. Our room was nice and clean and the beds were perfectly made and comfortable. We slipped into our swimsuits and headed to the indoor pool which is HUGE! The hot tub/spa was amazing after a long weekend, too. After swim time, we all took showers which has amazing water pressure and volume. Such a nice way to clean up! We walked our dog down and headed to dinner at Porta Di Roma and enjoyed a wonderful dinner on the patio. We stuck our leftovers in the hotel room fridge and dozed off quietly for the night. Morning was relaxing and we were off with little delay at check out. We will absolutely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Stayed 1 night in Aug 2024