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Residence Inn by Marriott Dallas Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott Dallas Downtown

Garden
Reception
Fridge, microwave, stovetop, dishwasher
View from property
Studio, Multiple Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
1712 Commerce St, Dallas, TX, 75201
  • Kay Bailey Hutchison Convention Center
    ‪9 min walk‬
  • Dallas World Aquarium
    ‪14 min walk‬
  • American Airlines Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Dallas Downtown

Hotel with free breakfast, near American Airlines Center
A fitness centre, a bar/lounge and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Residence Inn by Marriott Dallas Downtown offers 121 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Residence Inn by Marriott Dallas Downtown. During your stay, you're just a quick walk from Comerica Bank Tower. You'll find features such as free WiFi in public areas, plus a gym and a bar.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Residence Inn by Marriott Dallas Downtown also features a fitness centre, a garden, and coffee/tea in common area. For a fee, parking is available.

This 3-star Dallas hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Check-in on 2nd Floor of hotel.]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 10 February 2025 to 10 August 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.650 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The check-in location differs from the property location. To check in, guests will need to go to Check-in on 2nd Floor of hotel.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Dallas Downtown Hotel
Residence Inn Marriott Dallas Downtown
Residence Inn Marriott Dallas Downtown Hotel
Hotel Residence Inn by Marriott Dallas Downtown Dallas
Dallas Residence Inn by Marriott Dallas Downtown Hotel
Hotel Residence Inn by Marriott Dallas Downtown
Residence Inn by Marriott Dallas Downtown Dallas
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Dallas Downtown
By Marriott Dallas Dallas
Residence Inn by Marriott Dallas Downtown Hotel
Residence Inn by Marriott Dallas Downtown Dallas
Residence Inn by Marriott Dallas Downtown Hotel Dallas

Residence Inn by Marriott Dallas Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

CARLA, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

kaela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Took care of a minor problem is the room very quickly. Will stay here again when in Dallas.
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, amenities
A tremendous stay !
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot.

The room was spacious. Had a little kitchen. It was nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this was a great stay. The hotel was clean and comfortable, and our room was very spacious. There was an elevator that wasn't working, but it didn't effect our stay too much. The free breakfast was nice as well.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Our room was big and spacious. The view was great. We would love to stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, elegant decor, and convenience made this hotel perfect for our stay.
Stayed 1 night in Jan 2025

8/10 Good

Micaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice in a great location to explore. Room was very clean, breakfast was well stocked with lots of options. Michelle checked us in and was very nice. Pool was out of towels and never got restocked in the evening. Otherwise a perfect stay for us.
Stayed 2 nights in Jan 2025

2/10 Terrible

Weihong

Travelled with family and small children
I am utterly ashamed of this hotel and its actions. We discovered bed bugs in our room, raising serious concerns about the hygiene standards of this establishment. Forced to leave early and switch to another hotel, we requested a refund. However, not only did they lie to us by claiming they would conduct a pest inspection—which they clearly did not—but they also refused to refund us. We are beyond disappointed and deeply frustrated. We will never return.
Stayed 6 nights in Dec 2024

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Nice clean place
Stayed 1 night in Dec 2024

4/10 Poor

Jake

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not visit pool. Stay was very pleasant. Breakfast was good options but too small layout.
Stayed 2 nights in Dec 2024

10/10 Excellent

Selvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Stayed 4 nights in Dec 2024

10/10 Excellent

Dovydas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

Had a wonderful stay in this spacious suite! Lots of great amenities and clean. Many activities within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Romina

Stayed 2 nights in Dec 2024

10/10 Excellent

Chassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

8/10 Good

Jeanne-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite hotel in Dallas!

This is my favorite hotel in downtown Dallas if not all of Dallas. The rooms are spacious, contemporary and clean. It is easy to get to almost any point in the Dallas area from the location of the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residence is a good value for the money with spacious accommodations and lots of local restaurants to choose from. Nice staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

ISIDRO GONZALEZ, Oradell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facility, high tech systems. Excellent hearing and ventilation. Breakfast was plentiful and well laid out.
Stayed 7 nights in Dec 2024