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The Ritz-Carlton Dallas, Las Colinas

5.0 star property

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Photo gallery for The Ritz-Carlton Dallas, Las Colinas

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
2 bars/lounges, tapas bar
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
2 bars/lounges, tapas bar
2 bars/lounges, tapas bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Breakfast available

Explore the area

Map
4150 N Macarthur Blvd, Irving, TX, 75038
  • Toyota Music Factory
    ‪4 min drive‬
  • Irving Convention Center
    ‪5 min drive‬
  • University of Dallas
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Villa, 1 King Bed, Patio (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Villa, 1 King Bed, Patio (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking, Tower

49-inch flat-screen TV with cable channels, TV, pay films

Premier Suite, 1 King Bed, Non Smoking, Tower

  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Villa, 2 Queen Beds, Non Smoking, Patio (View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Villa, 2 Queen Beds, Non Smoking, Patio (View)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Non Smoking, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 2 Queen Beds, Non Smoking, Golf View

  • Golf view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Golf View (Balcony)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Golf View (Balcony)

  • Golf view
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View (Tower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Tower)

  • Golf view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Golf View, Tower (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View, Tower (Mobility Accessible, Roll-in Shower)

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Non Smoking, Golf View (Balcony)

View from property

Villa, 1 King Bed, Non Smoking, Golf View (Balcony)

  • Golf view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

Premier Suite, 1 King Bed, Non Smoking | Property amenity

Premier Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Non Smoking, Patio (Poolside, View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Non Smoking, Patio (Poolside, View)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Golf View (Balcony)

49-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 King Bed, Non Smoking, Golf View (Balcony)

  • Golf view
  • 111 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Non Smoking, Patio (Poolside)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 2 Queen Beds, Non Smoking, Patio (Poolside)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed, Non Smoking, Tower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Golf View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 2 Queen Beds, Golf View (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Golf View, Tower (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View, Tower (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Corner (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony, Corner (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Tower (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Golf View (Corner, Balcony)

Room, 2 Queen Beds, Non Smoking, Golf View (Corner, Balcony) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Golf View (Corner, Balcony)

  • Golf view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Tower (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Tower (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Golf View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Balcony, Golf View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Corner)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Corner)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa, 1 King Bed, Non Smoking, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Villa, 1 King Bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Tower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Tower) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 King Bed with Sofa bed, Non Smoking, Golf View

View from property

Premier Suite, 1 King Bed with Sofa bed, Non Smoking, Golf View

  • Golf view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Corner

Property amenity

Club Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Villa, 1 King Bed, Non Smoking, Patio (View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Villa, 1 King Bed, Non Smoking, Patio (View)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa, 2 Bedrooms, Non Smoking

49-inch flat-screen TV with cable channels, TV, pay films

Club Villa, 2 Bedrooms, Non Smoking

  • Golf view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Pool
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  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1000)
The price is €470
for 1 room
includes taxes & fees
13 May - 14 May
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About this property

The Ritz-Carlton Dallas, Las Colinas

Suburban resort with full-service spa and golf course
Along with a full-service spa, this smoke-free resort has a golf course and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, a restaurant and 2 bars/lounges are on-site. Housekeeping is available on request.
The Ritz-Carlton Dallas, Las Colinas offers 427 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts, 4 indoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa and Salon has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the room service at The Ritz-Carlton Dallas, Las Colinas. During your stay, you'll be within walking distance of Irving Mall Shopping District. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi
  • Enjoy American cuisine while dining at OUTLAW Taproom
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to Thai massages, body wraps or body treatments at The Ritz-Carlton Spa and Salon
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, 8 outdoor tennis courts and a gym
  • Guests have great things to say about the room service and the helpful staff
  • Just a 5-minute drive from Irving Convention Center and 13 minutes from Dallas Market Center
The Ritz-Carlton Dallas, Las Colinas offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

32 meeting rooms and coworking spaces are available. Event space at this resort measures 80581 square feet (7486 square metres) and includes a conference centre. An outdoor pool, an indoor pool, and a children's pool are also featured at the business-friendly The Ritz-Carlton Dallas, Las Colinas. Parking is available for a fee. A complete renovation of The Ritz-Carlton Dallas, Las Colinas was completed in January 2024.

This Irving resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
OUTLAW Taproom – This bar specialises in American cuisine. Happy hour is offered.
Knife Italian – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Bar Juniper – On-site tapas bar. Open daily.
Campo Coffee & Provisions – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 12 to 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Juniper
  • Campo Coffee & Provisions
  • Knife Italian
  • OUTLAW Taproom

Things to do

  • 18-hole golf course
  • 4 indoor tennis courts
  • 8 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 32 meeting rooms
  • Conference centre (80,581 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.900 per cent destination fee will be charged.
  • Resort fee: USD 54.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 per person
  • Self-parking fee: USD 25 per night
  • Valet parking fee: USD 45 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Four Seasons Hotel
Four Seasons Dallas Irving
Four Seasons Hotel Dallas Irving
Four Seasons Hotel Irving
Irving Four Seasons
Four Seasons Hotel Dallas
Four Seasons Dallas

The Ritz-Carlton Dallas, Las Colinas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 337 out of 452 reviews
Rating 8 - Good. 54 out of 452 reviews
Rating 6 - Okay. 30 out of 452 reviews
Rating 4 - Poor. 22 out of 452 reviews
Rating 2 - Terrible. 9 out of 452 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Everything

The nicest Ritz I’ve ever stayed at. Beautiful pool area, beautiful villas, beautiful dining room and outside fireplace sitting area was perfect. The staff is over the moon. So accommodating and friendly. Whatever we needed they made it happen and we seemed to have been very needy this trip traveling with an3 month old… We will definitely be back to Dallas and when we do we will definitely stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good customer service
Stayed 4 nights in Jan 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Jan 2025

6/10 Okay

Albert

Liked: Staff & service
Not worth the price
Stayed 1 night in Jan 2025

10/10 Excellent

anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful infrastructure.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Las Colinas area is gorgeous. The Ritz property on the golf course blends in and looks great. We had a great visit and throughly enjoyed our stay. The property is beautiful and the atmosphere was very relaxing. We had great food, drinks, and experience at Knife Italian. There was a bit of a wait for room service at times, but the food was delicious. 10/10 over all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected the stay to be good, but R-C, Los Colinas exceeded that expectation. Clayton is the best in the business.
Stayed 4 nights in Nov 2024

10/10 Excellent

ROBERT, McAllen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

4/10 Poor

justin

Stayed 1 night in Oct 2024

8/10 Good

Shaleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to install blackout curtains on the windows.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful properties in the Dallas/Fort Worth Metroplex with a beautiful pool and wonderful restaurants and bars. Staff is top notch.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night menu was mentioned being 24/7. Menu was wrong. Times are wrong. Phone didn’t work. Called from cellphone and no one answered. Had to walk downstairs just to be told there were “cold cuts” available. Staff was great and handled it well. But super disappointing food.
Stayed 1 night in Sep 2024

10/10 Excellent

ROXANA

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff was accommodating and friendly. I love the bedtime service I received. The service overall was excellent. I did not like paying for self-parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two days before heading to Spain and Budapest. Out of other 5 star hotels this was the best luxury hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lily

Stayed 7 nights in Jul 2024

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing and enjoyable as usual, the staff were attentive and helpful. The 2 things that were an issue were the loudness of the music at the pool and the replacement of a door and frame on the 5th floor two doors down from us that took 2 days to complete. The banging and drilling was very loud and relentless and we had no prior warning about it. With regards to the music played at the pool, I was talking on the phone before it started up for the day and actually had to finish the call as the person on the other end could not hear me. As this was durning the week and there were only 3 people at the pool it would have been much more pleasant if the music had been softer.
Stayed 5 nights in Jun 2024

10/10 Excellent

JENNIFER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open this time of year
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for family. the only negative was tuve construction around the pool but certainly will be even better when finished. loved it . amazing workout facility and spa
Stayed 3 nights in Jun 2024