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TownePlace Suites by Marriott Dallas Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Dallas Downtown

Exterior
Outdoor pool, pool umbrellas, pool loungers
Coffee/tea maker, cookware/dishes/utensils
Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 1 Bedroom | Private kitchen | Coffee/tea maker, cookware/dishes/utensils

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
555 Evergreen St., Dallas, TX, 75201
  • Kay Bailey Hutchison Convention Center
    5 min walk
  • Majestic Theater
    9 min walk
  • John F. Kennedy Memorial
    16 min walk
  • Dallas, TX (DAL-Love Field)
    22 min drive

Room options

View all photos for Studio, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, Multiple Beds (Hearing Accessible)

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Coffee/tea maker, cookware/dishes/utensils

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Hampton Inn & Suites Dallas Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1009)
The price is €327
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hampton Inn & Suites Dallas Downtown

About this property

TownePlace Suites by Marriott Dallas Downtown

Hotel with free breakfast, near American Airlines Center
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include valet parking, dry cleaning and laundry facilities. Housekeeping is available on request.
TownePlace Suites by Marriott Dallas Downtown offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. 40-inch LED televisions come with premium satellite channels. This accommodation has kitchens with kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Dallas Downtown. During your stay, you're just a quick walk from Dallas City Hall. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Kay Bailey Hutchison Convention Center and a 3-minute drive from American Airlines Center
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Dallas Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Dallas Downtown also features barbecue grills, a picnic area, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Dallas Downtown Hotel
TownePlace Suites Marriott Dallas Downtown
Towne Suites riott Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel
TownePlace Suites by Marriott Dallas Downtown Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel Dallas

TownePlace Suites by Marriott Dallas Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 339 out of 708 reviews" "
Rating 8 - Good. 182 out of 708 reviews" "
Rating 6 - Okay. 78 out of 708 reviews" "
Rating 4 - Poor. 42 out of 708 reviews" "
Rating 2 - Terrible. 67 out of 708 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness
I had to change rooms three times during my stay that I checked out 1 day because I was just tired of the state of things. The first room was dirty, second room lock was broken and I felt unsafe. Would not recommend this location as the area is not that desirable as well.
Stayed 3 nights in Aug 2024

6/10 Okay

Grazyna

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Good but not so clean.
Stayed 4 nights in Jul 2024

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
I canceled and i had to looked for another hotel. I still waiting fo my refund.
Stayed 3 nights in Aug 2024

8/10 Good

Hermeliza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not bad at all is just the outside the surrounding areas is not really safe due to a lot of homeless people living there
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable will come back stay good breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

CeCe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its one of the best options.
Area is a little sketchy, but close to the convention center.
Stayed 2 nights in Jun 2024

10/10 Excellent

Todo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great hotel, spacious and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Auriel, Crosby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went down for the weekend for a concert. The room was amazing
Stayed 2 nights in Jul 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
We had to cancel after driving around the building and noticed the amount of homeless around the building to include near the entrance. I didn’t feel safe to stay there with my family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Britany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night as a stop on a road trip so we didn't explore all of the amenities. Everyone was very friendly, it was clean and we had a great room for our family of 4. This hotel has been updated and in nice shape. The gym was nice, had everything we needed and clean. There was also a nice spread for breakfast. Only cons were a large population of unhoused people in the area and it was $30 to park the car overnight (Expedia said it was $12).
Stayed 1 night in Jul 2024

10/10 Excellent

Lonniece

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay and Great Staff
My group of 3 was there for a Friday-Friday conference of 20K people. The front desk staff was excellent. Kia was our front desk person, and she was phenominal. The security and parking people were awesome as well. The breakfast was good and hot, and the preparers were very accommodating. I was concerned seeing reviews that the staff was rude. I believe people have expectations as if they were home and then take that out on the staff. I was concerned with the reports of the homeless people. While it was tragic and the people were everywhere...the hotel staff had them contained and none were ever at the front entrance, where we came in and out, and I felt safe as someone was outside at all times. We went to the convention center daily and used LYFT (which was more economical than Uber). If I had to revisit that area I would definitely go back to this property.
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great room, great hospitality. The area is a little iffy, but nevertheless that didn’t let anything ruin the stay. Room was great and smelled great. Will return!
Stayed 1 night in Jun 2024

10/10 Excellent

Pattie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back!
Stayed 4 nights in Jun 2024

8/10 Good

Shekeva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was pleased with the stay overall but I had a not so nice experience with check in due to the lady being nonchalant and not very nice. Other staff was great! I’d stay again in spite of the rude lady at check in. Also hair was on the sink but room seemed clean.
Stayed 2 nights in Jun 2024

6/10 Okay

Kameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weak A/C
The hotel is nice enough but it’s in a bit of a rough area. Lots of homeless people laying around the sidewalks. Valet was full but not the hotels fault there was a big volleyball thing going on. Biggest issue was the A/C. Our room never got below about 73 degrees and when it’s 98 outside it would have been nice to have a bit of a cooler evening. I spent the whole night on top of my covers instead of in them.
Stayed 1 night in Jun 2024

10/10 Excellent

Sidni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking Issues
Only issue with this hotel was parking. Had to pay $30 a night for the valet driver to park my car 10ft away from hotel. I have a newer vehicle so I was notified on my phone that my car was also unlocked. Was upset for the fact I had to pay so much just for the possibility of my vehicle getting broken into. Otherwise the suite I stayed in was very nice and the breakfast was great. The internet Tv that was offered was a great addition for movies and Youtube.
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Clarizza

Liked: Cleanliness, property conditions & facilities
M
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024