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Tru By Hilton Lewisville Vista Ridge Mall

2.5 star property

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Photo gallery for Tru By Hilton Lewisville Vista Ridge Mall

Reception
Lobby
Free WiFi
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
795 E. Vista Ridge Mall Drive, Lewisville, TX, 75067
  • The Vista
    ‪8 min walk‬
  • Coyote Ridge Golf Club
    ‪4 min drive‬
  • Medical City Lewisville
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Lewisville Vista Ridge Mall

Hotel in Lewisville with free breakfast and fitness centre
A fitness centre, a business centre and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Lewisville Vista Ridge Mall, you're just a quick walk from The Vista. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre
  • On-site recreation includes a gym
  • 10 minutes by car from Gaylord Texan Convention Center and 15 minutes from Galleria Dallas
  • Pets welcome for a fee
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. Free self parking is available.

Smoking is allowed in designated areas at this Lewisville hotel.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Business services

  • Business centre

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Pets

  • Pets: USD 50 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Lewisville Vista Ridge Mall Hotel
Tru By Hilton Lewisville Vista Ridge Mall Lewisville
Tru By Hilton Lewisville Vista Ridge Mall Hotel Lewisville

Tru By Hilton Lewisville Vista Ridge Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 46 reviews
Rating 8 - Good. 7 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, easy fast check in. Friendly staff. Bed in room 317 the head of the bed dipped down so your feet were higher. Also breakfast didn’t start till 7 on sat which was a bummer as we had to leave by 6:45am for a soccer tournament! Overall we will use this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in Diego was the sweetest and super friendly. We had a great experience our first time at the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Much Light
The room was lovely, well kept. The reception clerk was friendly and helpful. The only quibble I have is the need for black-out or at least room darkening shades/curtains. My room was so light that I could read! The commercial area where the hotel is located is very well lit. The privacy shade was not sufficient.
4th Floor Window
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The stay would have been fine except someone came into a room with a key in the middle of the night. The next day my key did not work. I shouted as they opened the door and they and they retreated. I don't know if they were part of the staff or not. I mentioned it to the staff and I got a quick sorry about that and that was it. Perhaps there was more going on behind the scenes but it certainly unsettled our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the mall next door was better but otherwise it it in a good location
Stayed 2 nights in Nov 2024

8/10 Good

Lona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and great service
Stayed 1 night in Nov 2024

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is always my first choice
Stayed 1 night in Nov 2024

10/10 Excellent

Tetsuya

Stayed 1 night in Oct 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good area
Stayed 3 nights in Oct 2024

8/10 Good

Erik

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I got mistaken for hotel staff. Otherwise good.
I stayed here one night on a business trip. I got in early and asked if I could park my car at the hotel while my coworker and I made some visits to other parts of the DFW. She said it was fine. I sat in the breakfast area waiting for my coworker and a woman wearing a "Tru" T-shirt grabbed something off of the to-go bar and stood at the check-in counter. (The lady who checked me in was in the back. There were no other customers at the time.) The lady in the "Tru" shirt looked at me, somewhat indignantly, and shouted at me, "Can I pay for this?" I looked at her, puzzled, and said. "Uhhh ... I don't work here." And I thought to myself, "But don't YOU work here?" I think she was a new member of the cleaning staff. She was asking a lot of questions of the check-in lady and being kind of rude, it seemed like. I wonder if she still works there! Overall, this is a great, clean property with good breakfast. Oh, I was going to work out on their Peleton bike but noticed it was missing a pedal! So I used the elliptical instead, which I don't like as much. There's a Tru that my family stayed in out at the Fort Worth Alliance area and it was wonderful. This one isn't that good, but good for what I needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and restaurants are in the same parking lot or across the street. I went for the game and had a great time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tameika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Travelled with partner
Liked: Staff & service, property conditions & facilities
No hot water and floors needed sweeping
Stayed 1 night in Sep 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
New, clean and basic - exactly as expected.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The front desk staff was awful. He clocked himself before the person taking over arrived and four different guest has to wait over an hour to be checked in. He showed zero remorse for the situation.
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2024