Sheraton Dammam Hotel & Convention Centre

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Dammam Hotel & Convention Centre

Lobby
Indoor pool, outdoor pool
Exterior
Club Suite, 1 Bedroom, Corner | Premium bedding, Select Comfort beds, minibar, in-room safe
5 restaurants, breakfast served

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
1st Street, Prince Mohammad Bin Fahd Rd, Po Box 5397, Dammam, 31422
  • Al Shatea Mall
    4 min walk
  • Marina Shopping Mall
    17 min walk
  • Al Danah Mall
    2 min drive
  • Dammam (DMM-King Fahd Intl.)
    37 min drive

Room options

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

Club Suite, 1 Bedroom, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Double Bed

Club Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Sheraton Dammam Hotel & Convention Centre

Luxury hotel with 5 restaurants and full-service spa
5 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club and a poolside bar. Housekeeping is available on request.
Sheraton Dammam Hotel & Convention Centre offers 274 accommodations with iPod docking stations and minibars. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Dammam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shine Spa and Wellness has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
During your stay at Sheraton Dammam Hotel & Convention Centre, you're just a quick walk from Al Shatea Mall. Features include free WiFi in public areas and free valet parking, plus 5 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with pool views, stop by Asahi Pan Asian, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with facials, thalassotherapy or body scrubs at Shine Spa and Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Al Shatea Mall and a 2-minute drive from Al Danah Mall
Sheraton Dammam Hotel & Convention Centre offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a health club are also featured at the luxury Sheraton Dammam Hotel & Convention Centre. Self parking and valet parking are free.

This 5-star Dammam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Asahi Pan Asian – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Fayrouz Lebanese – Overlooking the pool, this buffet restaurant serves lunch and dinner.
Da Vinci Italian – Overlooking the pool, this fine-dining restaurant serves lunch and dinner. Reservations are required.
Caffe Vienna – This coffee shop overlooks the pool.
24-hour room service is available.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 142 per person
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Asahi Pan Asian
  • Caffe Vienna
  • Da Vinci Italian
  • Fayrouz Lebanese

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,199 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: SAR 250
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Dammam Hotel & Convention Centre

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 142 per person
  • Early check-in fee: SAR 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Dammam Hotel & Towers
Sheraton Dammam Towers
Dammam Sheraton
Sheraton Dammam Hotel And Towers
Sheraton Dammam Hotel
Sheraton Dammam
Sheraton Dammam & Convention
Sheraton Dammam Hotel & Convention Centre Hotel
Sheraton Dammam Hotel & Convention Centre Dammam
Sheraton Dammam Hotel & Convention Centre Hotel Dammam

Sheraton Dammam Hotel & Convention Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 60 out of 199 reviews" "
Rating 8 - Good. 61 out of 199 reviews" "
Rating 6 - Okay. 43 out of 199 reviews" "
Rating 4 - Poor. 20 out of 199 reviews" "
Rating 2 - Terrible. 15 out of 199 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

HAMMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lutfi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Qipeng

Stayed 1 night in Jun 2024

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't stay again
Room smelled like cured meat and I'm 99% sure the bed linens were not changed between guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Aly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

OBAID

.

2/10 Terrible

Issa

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like this place is very dirty. The bed has lice, and the bathroom smells really bad in one night the changed my room three times because of the filth. This is the most disgusting hotel experience I had in my life I paid for one week and I had to get out of the place, next day I do not recommend it to anybody. The only thing good in the place is the staff they were helpful but helpless
Stayed 6 nights in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel to stay when in Dammam!
We love the hotel! The service is excellent, the receptionists are professional and caring, the doorman is efficient. The ONLY 'complaint' is the signage for Careem and Uber drivers to find the driveway to the hotel is not clear from the street! LOL. Mapping Apps show the location of the hotel on the street, directly in front of the main front door....but that is no help to the hire drivers. Perhaps the hotel could put better signage on the street (in Arabic and English) to help drivers to find the front door! Otherwise- we love the hotel and the Italian restaurant has a limited menu, but everything we have eaten there over 3 different visits has been excellent!
Stayed 1 night in Jun 2023

8/10 Good

Soud

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel by every standard. I especially appreciated that parking was abundant and the bathrooms were comfortable! I will definitely stay here agai!
Stayed 1 night in May 2023

6/10 Okay

Gary

Business traveller
Liked: Staff & service
It was comfortable, the breakfast was like a cattle market and I felt it was disappointing. The evening meal in the Italian was very nice and I would go there again.
Stayed 1 night in Mar 2023

10/10 Excellent

Almohannadi, Doha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The businessmen lounge has been opened for me and brake fast . And the speed of the entry and exit procedure by the reception
Stayed 1 night in Mar 2023

4/10 Poor

Ruaim, philadelphia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Old furnishings, water stains on wall, super cold AC that cannot be adjusted.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Very old hotel. Very noisy at night due to close proximity of Main Street. Not a lot of food choices.
Stayed 4 nights in Sep 2022

10/10 Excellent

MARCO

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent welcoming while checking in. Very professional and courteous guest relationship agent, Miss Mashael.
Stayed 1 night in Aug 2022

4/10 Poor

Govinda

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Not much amenities, website has wrong information about facilities. Staff doesn't know much.
Stayed 9 nights in Jul 2022

10/10 Excellent

YASIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to expectations
Stayed 2 nights in Apr 2022

8/10 Good

Alexandra

Business traveller
Liked: Cleanliness, staff & service
Great service but the facilities are quite dated
Stayed 1 night in Feb 2022

10/10 Excellent

amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , staff is very cooperative and professional.
Stayed 1 night in Dec 2021

10/10 Excellent

Khalifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كانت أقامتي لمد ليلتين .تسجيل الدخول كان سلس وموظف الأستقبال كان في منتهي الدوق.الغرفه مريحه و نظيفه. توجد مواقف ولكنها غير مضلله.
Stayed 2 nights in Jul 2021

6/10 Okay

FAISAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
لايوجد الا مطعم واحد ايطالي، الاثاث والموكيت قديم ومتهالك ويحتاج الى تغيير ، جلسات اللوبي متهالكه ، المسبح الخارجي لايوجد مظله والسباحه في وقت الظهر مستحيله والسبب لانستطيع السباحه متاخر بسبب اغلاق المسبح مبكراً ٦ المساء ، موظف الاستقبال رائع ويشكر على حسن تعامله وابتسامته وايضا مواقف النزلاء غير مضلله
Stayed 1 night in Jul 2021

4/10 Poor

mohamed

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2021

8/10 Good

Azzubair

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

SANJEEV

Business traveller
Stayed 3 nights in Feb 2021