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Dar Es Salaam Serena Hotel

5.0 star property

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Photo gallery for Dar Es Salaam Serena Hotel

Lobby
Bar (on property)
Garden
Terrace/patio
2 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk

Explore the area

Map
Ohio Street, Dar es Salaam
  • Julius Nyerere International Conference Centre
    ‪9 min walk‬
  • Zanzibar Ferry Terminal
    ‪18 min walk‬
  • Kariakoo Market
    ‪3 min drive‬
  • Dar es Salaam (DAR-Julius Nyerere Intl.)
    ‪10 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | In-room dining

Presidential Suite

  • 165 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Ocean View

Executive Room, Ocean View | Minibar, in-room safe, desk, blackout curtains

Executive Room, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout curtains

Executive Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Business Suite

Business Suite | Minibar, in-room safe, desk, blackout curtains

Business Suite

  • 98 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Dar Es Salaam Serena Hotel

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and manicures and pedicures. The spa is open daily.
During your stay at Dar Es Salaam Serena Hotel, you're just a quick walk from Dar es Salaam International Conference Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with facials, hot stone massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute walk from Dar es Salaam International Conference Centre and 9 minutes on foot from Julius Nyerere International Conference Centre
  • Airport shuttle service available for a fee
Dar Es Salaam Serena Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13121 square feet (1219 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the luxury Dar Es Salaam Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dar es Salaam hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Jahazi Restaurant – This seafood restaurant serves lunch and dinner.
Serengeti – This buffet restaurant serves breakfast, lunch and dinner.
Kibo Bar – On-site restaurant. Guests can enjoy drinks at the bar.
Island Traders – On-site restaurant. Guests can enjoy drinks at the bar.
Bakers Basket – This coffee shop serves breakfast and lunch.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakers Basket
  • Island Traders
  • Jahazi Restaurant
  • Kibo Bar
  • Serengeti

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,121 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: midnight; check-in end time: 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TZS 60685.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TZS 104175.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 60685.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20339

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dar Es Salaam Hotel
Dar Es Salaam Hotel Serena
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel
Hotel Serena Dar Es Salaam
Serena Dar Es Salaam
Serena Dar Es Salaam Hotel
Serena Hotel Dar Es Salaam
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel Hotel
Dar Es Salaam Serena Hotel Dar es Salaam
Dar Es Salaam Serena Hotel Hotel Dar es Salaam

Dar Es Salaam Serena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 328 reviews
Rating 8 - Good. 119 out of 328 reviews
Rating 6 - Okay. 33 out of 328 reviews
Rating 4 - Poor. 11 out of 328 reviews
Rating 2 - Terrible. 10 out of 328 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Seung

Stayed 1 night in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena Hotel Dar es Salaam is a great facility with very friendly and hospitable staff. The only recommendation I would offer is that they consider updating their mattresses. Mine was clearly tired. But so was I, so I was able to sleep nonetheless.
Stayed 5 nights in Oct 2024

10/10 Excellent

WENYI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Cathryn

Travelled with group
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended.
Stayed 5 nights in Sep 2024

6/10 Okay

Rita

Stayed 4 nights in Sep 2024

8/10 Good

Moyez

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

RAJ, ATLANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service
Stayed 1 night in Aug 2024

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very friendly and professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, consistent each time and across various Serena properties.
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception personal was exceptionally kind and willing to help on anything I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great African buffet. Excellent pool and patios
Stayed 1 night in Aug 2024

10/10 Excellent

RAJ, ATLANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

RAJ, ATLANTA

Liked: Staff & service, amenities, property conditions & facilities
great staff & hotel
Stayed 1 night in Aug 2024

8/10 Good

Prasad

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Jul 2024

6/10 Okay

Anu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful in an antique way. The check in process took far too long considering we were there much later than usual check in but they still didn't have a room ready. Other than that incident the staff was polite/helpful. The spa was absolutely lovely. I highly recommend the spa.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Yibo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Meera Pravin, NAIROBI

Stayed 2 nights in Jun 2024

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 5 nights in Apr 2024

8/10 Good

Mande

Stayed 4 nights in Apr 2024