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Novotel New Delhi Aerocity Hotel

4.0 star property

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Photo gallery for Novotel New Delhi Aerocity Hotel

Front of property – evening/night
Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Spa
  • Pool

Explore the area

Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037
  • Worldmark
    ‪2 min walk‬
  • DLF Cyber City
    ‪9 min drive‬
  • Ambience Mall
    ‪10 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪10 min drive‬

Room options

View all photos for STANDARD KING ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

STANDARD KING ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STANDARD TWIN ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

STANDARD TWIN ROOM - FREE WIFI

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for PREMIER KING ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

PREMIER KING ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

Minibar, in-room safe, desk, laptop workspace

SUPERIOR TWIN ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for SUPERIOR KING ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

Minibar, in-room safe, desk, laptop workspace

SUPERIOR KING ROOM - Lounge access with Cocktail Hours.15% discount on F&B and Laundry

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER TWIN ROOM - FREE WIFI

Minibar, in-room safe, desk, laptop workspace

PREMIER TWIN ROOM - FREE WIFI

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (Lounge Access, 2 way airport transfer)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (Lounge Access, 2 way airport transfer)

  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR SUITE - 2 way airport transfers, Loung e access.15% discount on F&B and Laundry

SUPERIOR SUITE - 2 way airport transfers, Loung e access.15% discount on F&B and Laundry | Minibar, in-room safe, desk, laptop workspace

SUPERIOR SUITE - 2 way airport transfers, Loung e access.15% discount on F&B and Laundry

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Aloft New Delhi Aerocity

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  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1009)
The price is €157
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Aloft New Delhi Aerocity

About this property

Novotel New Delhi Aerocity Hotel

Eco-certified New Delhi hotel connected to a shopping centre, steps from Worldmark
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel New Delhi Aerocity Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Worldmark. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Food Exchange, a buffet restaurant that serves Regional cuisine
  • Full breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, aromatherapy or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • Steps from Worldmark and 8 minutes by car from DLF Promenade Vasant Kunj
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Novotel New Delhi Aerocity Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 12712 square feet (1181 square metres) and includes a conference centre. A children's pool, a steam room, and gift shops/newsstands are also featured at the eco-certified Novotel New Delhi Aerocity Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star New Delhi hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Food Exchange – This buffet restaurant specialises in Regional cuisine.
Quoin – On-site bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:30 AM for a fee: INR 800 to 999 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Quoin

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (12,712 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (122 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: INR 1500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 800 to 999 for adults and INR 0 to 0 for children
  • Airport shuttle fee: INR 1800 per vehicle (one-way, maximum occupancy 03)
  • Pet fee: INR 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel New Delhi Aerocity Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Novotel New Delhi Aerocity Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the airport Amazing breakfast buffet. Quiet, clean, attentive staff, good price, great value. No complimentary shuttle to the terminal, hotel drivers for an extra charge.

2/10 Terrible

Bing, Cambridge

Stayed 1 night in Nov 2024

10/10 Excellent

Shubhra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rajiv at concierge was extremely helpful arranging transportation for us. Everyone on the staff was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

chandrawattie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property very modern
Stayed 1 night in Dec 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good area with food and shopping across the street. Near the airport is good but a bit of a ride to get anywhere. Only dropped a star because check in was chaos with no queue and a mob of people pushing to get checked in first. Lobby was noisy. Disorganized and lengthy check in as a result.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jane, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Arjun Raj, Torontoont

Stayed 1 night in Aug 2024

4/10 Poor

Siva

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to wait till 11pm to get the room Normal check in time is 3pm. But no room was available till 11pm.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Mohammad

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Hotel itself was nice, in terms of facilities, cleanliness and decor. The area is good, close to the airport. Staff at reception were polite and professional but it took a while to check in, as often a queue. In the bar, no staff came up to take an order, despite it not being busy at all, so had to walk up up them. It then took 25mins to wait for a pot of tea for two, which cost 1400! Extortionate pricing! We asked reception if they could call a taxi for us but they said they could only arrange the hotel's own transport due to 'security reasons' but costs for a return trip to Haus Khas was quoted as 6000 and the 5km drive to the airport was 2000 - much greater price than taxis charge. Expect prices to be but more at tourist places, but this was hugely inflated.
Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel is my favourite Delhi airport hotel. My room was clean and modern and modern. Service was excellent in the bar and the restaurant- the food was also excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Virendra

Stayed 1 night in Nov 2024

8/10 Good

Young Bum

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

lakhdeep, Sacramento

Stayed 3 nights in Nov 2024

10/10 Excellent

Satvinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sonam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staffs there are very rude especially front desk employees. They need to be briefed regarding how to talk with their customers not to differentiate people all the customers are same and should be treated the same way.
Stayed 2 nights in Nov 2024

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Disliked: Staff & service, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

10/10 Excellent

B

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ajay, Aylesbury

Travelled with family
Even though we only stayed for a night…wow I would be more than happy to return here again! Fabulous hotel with some exemplary professional and courteous staff throughout. Property condition was faultless and the restaurant just amazing with gorgeous food in taste and preparation….well done!
Stayed 1 night in Nov 2024

8/10 Good

Jeonegrim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

SAROJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was here in india for a short stay. I liked it so much when I came in first time that I booked it on my way back to USA. This is my favorite hotel to stay in Delhi from now on. Special thanks to Pramod! He’s on cheerful guy.
Stayed 1 night in Nov 2024

2/10 Terrible

Ramakanth

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Hopeless and fraudulent staff
1. long waiting for check in and check out, as the front desk staff don't know how to answer questions of customers 2. Broken milk used in making early morning coffee, by the in-room dining team- but first to charge for the coffee 3. Laundry team did not press my blazer but charged me and delivered the item with same number of folds 4. Room is no great for the price that is paid 5. Front desk team don't even know how to smile. 6. Hotel is more interested in extorting more money from guests 7. FInally, they tried to charge for mini bar items that did not consume
Stayed 1 night in Nov 2024