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28 Jan 2020 by Warm Regards Manager
Dear Guest, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you.
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. There's an onsite business centre. A fitness centre, a terrace, and tour/ticket assistance are also featured at The Gold Regency. This 3-star New Delhi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Gold Regency offers 45 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This New Delhi hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and fridges can be requested.
For a fee, guests can enjoy a continental breakfast daily.
The Gold Regency has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
