The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Banquet hall
Exterior
Staircase
Club Room, Terrace (Royal) | Terrace/patio
Suite, 1 Bedroom | City view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Ambience Island, DLF Phase 3, National Highway-8, Gurugram, Haryana, 122002
  • Ambience Mall
    4 min walk
  • DLF Phase II
    16 min walk
  • DLF Cyber City
    16 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Panoramic Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 3
  • 1 King Bed

Club Room (Royal)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Room, Terrace (Royal)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Luxury hotel connected to a shopping centre in Gurugram with 3 restaurants
This hotel features 3 restaurants, a full-service spa and a golf course. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. Change of towels is available on request
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers 412 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. During your stay, you'll be connected to a shopping centre and just a quick walk from Ambience Mall. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Ayurvedic treatments, massages or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, a gym and a steam room
  • Just a 4-minute drive from DLF Cyber City and 7 minutes from Golf Course Road
  • Airport shuttle service available for a fee
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers its guests a full-service spa, a golf course, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre, 9 meeting rooms, and limo/town car service are available. A health club, a sauna, and a library are also featured at the luxury The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

The hotel hosts a free manager's reception daily.
Spectra - Multicuisine – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Reservations are required.
Diya – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Zanotta – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Rubicon Bar – On-site bar. Happy hour is offered. Reservations are required. Open daily.
Le Rêve – On-site coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 2,360 for adults and INR 1,180 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Diya
  • Le Rêve
  • Rubicon Bar
  • Spectra - Multicuisine
  • Zanotta

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Library
  • Optional golf privileges
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to January 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2360 for adults and from INR 1180 for children
  • Airport shuttle fee: INR 4480 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 3500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambience Hotel Gurgaon
Hotel Leela Ambience
Hotel Leela Ambience Gurgaon
Hotel Leela Gurgaon
Leela Ambience
Leela Ambience Gurgaon
Leela Ambience Gurgaon Hotel
Leela Ambience Hotel
Leela Ambience Hotel Gurgaon
Leela Gurgaon
Leela Kempinski Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel
The Leela Ambience Gurgaon Hotel Residences
Leela Ambience Hotel Gurugram New Delhi
Leela Ambience Gurugram New Delhi
The Leela Ambience Hotel Residences Gurugram
The Leela Ambience Gurugram Hotel Residences
The Leela Ambience Hotel Residences Gurugram

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 687 reviews" "
Rating 8 - Good. 120 out of 687 reviews" "
Rating 6 - Okay. 42 out of 687 reviews" "
Rating 4 - Poor. 26 out of 687 reviews" "
Rating 2 - Terrible. 33 out of 687 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite, the room was spacious and clean, the location next to the mall made it very convenient for my shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

PRAVEEN

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

DEEPIKA

Stayed 4 nights in Aug 2024

10/10 Excellent

Milind

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at around 3 pm but room was still not ready. They managed to give it within a couple of minutes but the fact I was arriving late, the room should have been ready. Otherwise wonderful experience at this great hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I LOVVEEDDDDDD my stay in Leela, Ambience mall in Gurgaon. The staff was soooo courteous, the stay was so comfortable. The room amenities were beautiful . and also the best part was the FOOD.. EXCELLENT , EXCELLENT , EXCELLENT is all I can say.. Thanks for giving me such an amazing stay …
Stayed 3 nights in Sep 2024

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all respects, this hotel is absolutely amazing. Excellent location, great service, amazing food.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ajit, Spring

Stayed 4 nights in Aug 2024

10/10 Excellent

Surjeet

Stayed 1 night in Sep 2024

8/10 Good

Surjeet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good feels like luxury ,although property getting old but wonderfull staff white washes all EXCEPT only problem is at ENTRY door ,all theses people at that place expect tipping ,every time you go in and out ,makes you feel like beggars in dresses , need to be more REGULATED
Stayed 2 nights in Sep 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Praveen

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Akhilesh

Liked: Staff & service
Disliked: Cleanliness
Checked in on Wednesday afternoon, had room service and then breakfast next morning and that’s when it happened. Upset stomach and cramps. Looked around the room and found mould on chopping board, in the fridge, dirty dishes no cleaning supplies as was stated in the room description. Looked like room hadn’t had a thorough clean in weeks. I do food safety audits so do actually have some idea. Luckily had a mall next to the hotel so got the food from there. Finally checked out on Sunday from leela and checked into Taj. Never in all these years have had this sort of experience. Staff was lovely and as had seen a fellow in suit shouting at the staff cleaning the room on Thursday morning so didn’t even bother complaining about the state of the room. Took medication and got well enough to leave. Now I will most likely get a standard format reply in response as a tickbox experience from the hotel. I don’t need that. My holiday got ruined thanks to the food safety standards and cleanliness at this hotel. Genuinely travel to India every year however don’t think I’ll be staying with this chain. Oh and please take the posters off for the orders that ended in June, we are in September. Just saying to the management at least walk your hotel and majority of problems can be fixed. But what do I know as only have over 23 years of hospitality management experience. Please don’t insult my intelligence by comments like we take feedback seriously and aim to deliver highest level of service etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Moloy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service. From check in staff to door man (Dinesh), everyone was warm and welcoming. Stayed at Westin Gurgaon in the past but this hotel is my choice from now on.
Stayed 1 night in Aug 2024

10/10 Excellent

Snigdha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home. Excellent services and staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

DEEPIKA

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

DEEPIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with a smile, great Ambience & safety. The Ambience Mall attached to the Mall is so convenient for all your shopping & dining.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful choice for transiting through Delhi airport. The airport reception is a particularly good option and the hotel is luxurious.
Stayed 1 night in Aug 2024

10/10 Excellent

Anurag

Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Shivam, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2024

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property a couple of times now and have enjoyed on both occasions
Stayed 6 nights in Aug 2024

10/10 Excellent

vivek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good as always but your booking service was bad as the room was booked for 2 adults 1 child but you made a mistake and was booked for 1 adult as your payment was done in full We had to pay extra £70 for your cheat
Stayed 5 nights in Aug 2024

10/10 Excellent

Sanjiivv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2024

10/10 Excellent

anupreet

Stayed 2 nights in Aug 2024