We had the most awful experience. PLEASE DO NOT book this hotel. When we arrived we were given a room that was dirty. There was hair on the shelves, lipstick marks on the bed, drink marks on the side and there were maintenance materials on the side in the bathroom. We asked to change rooms and were moved to another room. In the evening as we used the swimming pool a neighbouring room had a sewage problem. A lady then at the pool shouted “there is s**t on my foot”. Sewage came was coming out of the drains by the pool. Maintenance then started to work on a drain outside our room and the smell was unbearable and there was water/sewage flowing in the corridor. At 1am , after asking to change rooms , the hotel said they would move us to their sister hotel 30 mins away. They said the hotel was of the same standard as the hotel we were staying in. It was not. The room smelt of smoke , the wall paper was peeling, there was no pool and when we asked if we could move rooms we were told that they all smelt of smoke. The hotel said they would refund my money for the night. Two weeks later, they have not. I have sent four emails. 2 messages on Facebook and Instagram and the hotel has not responded. Please do not support this hotel and so not book here.