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Maya Sanur Resort & Spa

5.0 star property

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Photo gallery for Maya Sanur Resort & Spa

Exterior detail
Bar (on property)
Meeting facility
Impressive Lagoon Pool Suite - 2 Double Beds | Premium bedding, minibar, in-room safe, desk
On the beach

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Parking included

Explore the area

Map
Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali, 80228
  • Hardy's Supermarket
    ‪4 min walk‬
  • Sanur Beach
    ‪4 min walk‬
  • Semawang Beach
    ‪12 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪28 min drive‬

Room options

View all photos for Impressive Nest Suite - 2 Double Beds

Impressive Nest Suite - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Impressive Nest Suite - 2 Double Beds

  • 61 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Pool Suite King

Premium bedding, minibar, in-room safe, desk

Heavenly Pool Suite King

  • 122 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 2 Double Beds

Impressive Lagoon Pool Suite - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Impressive Lagoon Pool Suite - 2 Double Beds

  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Ocean View Pool Suite - 1 King Bed

Premium bedding, minibar, in-room safe, desk

Heavenly Ocean View Pool Suite - 1 King Bed

  • 122 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 2 Double Beds

Wonderful Garden View - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Wonderful Garden View - 2 Double Beds

  • 57 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Pool Access - 2 Double Beds

Wonderful Pool Access - 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Wonderful Pool Access - 2 Double Beds

  • 57 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Pool Access - 1 King Bed

Wonderful Pool Access - 1 King Bed | Premium bedding, minibar, in-room safe, desk

Wonderful Pool Access - 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 1 King Bed

Wonderful Garden View - 1 King Bed | Premium bedding, minibar, in-room safe, desk

Wonderful Garden View - 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Nest Suite - 1 King Bed

Premium bedding, minibar, in-room safe, desk

Impressive Nest Suite - 1 King Bed

  • 61 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 1 King Bed

Impressive Lagoon Pool Suite - 1 King Bed | Premium bedding, minibar, in-room safe, desk

Impressive Lagoon Pool Suite - 1 King Bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite

Living area | 48-inch flat-screen TV with cable channels, Netflix, streaming services

Impressive Lagoon Pool Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Impressive Nest Two Double Suite

Premium bedding, minibar, in-room safe, desk

Impressive Nest Two Double Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Wonderful Garden Two Double View

Premium bedding, minibar, in-room safe, desk

Wonderful Garden Two Double View

  • Sleeps 2
  • 2 Double Beds

View all photos for Heavenly Ocean View Pool Suite

Premium bedding, minibar, in-room safe, desk

Heavenly Ocean View Pool Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Pool Access King Bed

Premium bedding, minibar, in-room safe, desk

Wonderful Pool Access King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Heavenly Pool Suite

Premium bedding, minibar, in-room safe, desk

Heavenly Pool Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Impressive Lagoon Pool Two Double Suite

Premium bedding, minibar, in-room safe, desk

Impressive Lagoon Pool Two Double Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Wonderful Pool Access - 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Wonderful Pool Access - 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Impressive Nest Suite King Bed

Premium bedding, minibar, in-room safe, desk

Impressive Nest Suite King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Garden View King Bed

Premium bedding, minibar, in-room safe, desk

Wonderful Garden View King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

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  • On private beach
  • Pool
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (703)
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About this property

Maya Sanur Resort & Spa

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Maya Sanur Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Maya Sanur Resort & Spa offers 103 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Maya Sanur Resort & Spa. During your stay, you're just a quick walk from Sanur Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, facials or massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Just a 4-minute walk from Sanur Beach and 11 minutes by car from Matahari Terbit Beach
  • Airport shuttle service available for a fee
Maya Sanur Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Spa services, a library, and a terrace are also featured at the luxury Maya Sanur Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Denpasar hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Tree Bar – This bar only serves light fare.
Kuu Japanese Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Maya Sari – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 345,000 for adults and IDR 172,500 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kuu Japanese Restaurant
  • Maya Sari
  • Tree Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maya Sanur Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 985000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 345000 for adults and from IDR 172500 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 985000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Maya Sanur Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali

Maya Sanur Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 476 out of 609 reviews
Rating 8 - Good. 97 out of 609 reviews
Rating 6 - Okay. 25 out of 609 reviews
Rating 4 - Poor. 5 out of 609 reviews
Rating 2 - Terrible. 6 out of 609 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Stayed 5 nights in Oct 2024

10/10 Excellent

Vicki, morley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room fantastic.staff fantastic...resturants alittle expensive.good spot
Stayed 7 nights in Oct 2024

10/10 Excellent

Sarah Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The pools are a huge highlight, as is the spa. Amazing breakfast and walkable to the mall and many shops and restaurants. The rooms are incredible and everything is so clean. Would hugely recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maya Perfection! Nothing to fault with this incredible place. The beach location is perfect, staff are friendly and attentive, rooms are modern and of a high standard, grounds are perfectly maintained, oh and that lagoon pool was so dreamy! My wife and I arrived on our wedding anniversary so they upgraded our room to a lagoon suite and left us some sweet treats in our room which was a thoughtful touch. Happy hour at the tree house bar was a great way to spend the afternoon and the buffet breakfast was an incredible spread. There’s no doubt we will be staying at the Maya again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Racielle Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service!!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jung Hun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

YING-KAY VICKY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, close to beach and walkable to many places.
Stayed 7 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the greatest vacations I’ve experienced. Our pool villa was exceptional and our butlers Angga and Pipit were absolutely incredible. We will surely come back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Anoushka Suvendrini Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and accommodating staff at the Maya. Spa was awesome. Plenty of GF and vegetarian options around the area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t love the menu
Stayed 7 nights in Sep 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
A bit dissapointed after our stay. The check in was average, staff were a bit dismissive. Our room wasn't ready which was fine so we had our welcome drink which was fermented pineapple and was disgusting - rethink you're welcome drink. Got the room on the far end of the pool right next to the restaurant which would have been great if the room had have been sound proofed. Woken at 5am to staff getting ready for breakfast wheeling trolleys in the hallway and even on the pool deck outside the room. The deck was getting some much needed attention with a guy hammering nails outside our room at 6am .. Impossible to sleep. Spa treatment was just terrible. Other than those things, the beds were good, the restaurant meals were lovely, the breakfast was great and the bar area overlooking the beach was nice and made good margs. Would I stay again? Probably not.. I may come and dine here tho.
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Genevieve De La

Travelled with partner
Liked: Amenities, property conditions & facilities
Maya Sanur was excellent. The only things we had were very very minor issues. Wish there were more dining options as sometimes coming back from a long diving day we didn’t want to go far to eat. The only other minor issue is that sometimes they would forget to put the body lotion, towels or refill the soap bottles, but we would call housekeeping and they would come within minutes. The staff was super kind and friendly and went out of the way to make the stay pleasurable. Would definitely come back
Stayed 15 nights in Sep 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a Four star, Just good for a five star.
Very nice, family-friendly resort right on the beach in Sanur. Location is beautiful, staff is helpful and friendly and it’s a short transfer from the airport. Clean, has room service that I believe is 24 hours and many pools. Overall, I’m not sure it was a five-star hotel experience, falling short on luxury, food, and was more crowded/less exclusive than the pictures made it seem. Had I booked a four star hotel I would have said this was excellent. Since it calls itself a five star, I feel it fell a little short, but still is a great hotel and location that I would have no problem recommending .
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and this is by far my fav hotel in Bali...Beautiful from the beginning to the end. Service amazing ...Breakfast Buffet amazing...Staff amazing...PERFECT
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and by the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Jul 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing..lovely staff
Stayed 8 nights in Jul 2024

10/10 Excellent

Bonn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! location is beautiful! Lots of places to eat nearby.
Stayed 4 nights in Aug 2024

6/10 Okay

cecilia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful looking hotel in a great area in sanur . Friendly staff and lovely new and clean rooms . We sadly did not feel that it felt 5 stars and has some improvements to make . - the lagoon pool can only be used by guests in the lagoon rooms and this is not advertised clearly on their website - the Main pool is packed and does not provide rest , it also was so cold that we could not swim in it which we have not had at a hotel before. - the family pool does not get much sun and is freezing cold . - cocktails were very watered down compared to other places . If they had an adults pool and heated it , I would consider returning .
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maya Sanur - we will be back!
We loved staying at the Maya. It is such a beautiful resort. We stayed in a lagoon side room and it was a great location within the resort. Breakfast was excellent - plenty of it. We enjoyed the Tree Bar at night for drinks and live music. My wife and her friend went walking along the boardwalk that runs along the front of the resort from which wonderful photos of the sunrise could be taken. Reception staff were wonderful, as were all staff we encountered during our stay. Highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024