2/10 Terrible
Elena
5 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want a refund
This place is absolutely terrible. It is not clean at all. My sheets upon check-in were dirty. I left for dinner and came back and got into bed thinking that they had changed them got up the next morning and realized they were the same sheets. They just made the bed. I called the office and asked for room service and they said they only provide that every three days, the front desk people are absolutely rude. This place is dirty. There was a man smoking cigarettes outside of my room and it was coming in through the vent so my whole room smelled like a nasty cigarette and I asked if I could change rooms and they did not change rooms for me . It was an absolute nightmare. My father was in the hospital, fighting for his life and ended up passing away and this hotel was four minutes from the hospital and that’s why I put up with all of this. I will never stay at another quality Inn anywhere or their affiliates absolutely disgusting and they do not deserve my hard earned money!!!




Elena
Stayed 4 nights in Nov 2024