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Comfort Inn & Suites West Des Moines

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Interior entrance
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Des Moines Golf & Country Club
    ‪17 min walk‬
  • Mercy Medical Center West Lakes
    ‪2 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites West Des Moines

Hotel with free breakfast, near Jordan Creek Town Center
An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Comfort Inn & Suites West Des Moines offers 82 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites West Des Moines. During your stay, you'll be within walking distance of Des Moines Golf & Country Club. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms
Comfort Inn & Suites West Des Moines offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 888 square feet (82 square metres) and includes conference space. The business-friendly Comfort Inn & Suites West Des Moines also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This West Des Moines hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 266 out of 448 reviews
Rating 8 - Good. 124 out of 448 reviews
Rating 6 - Okay. 35 out of 448 reviews
Rating 4 - Poor. 9 out of 448 reviews
Rating 2 - Terrible. 14 out of 448 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing battery cover on remote to tv(not safe for children), missing and broken handles on drawers and shower door. Shower tiles and grout dirty on bottom of shower. Piece of food on carpet.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. Clean, plenty of towels, close to all events we were planning.
Stayed 2 nights in Nov 2024

8/10 Good

JAY

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Oct 2024

8/10 Good

Kelsey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park and get to. Close to shopping and lots of dining options
Stayed 1 night in Nov 2024

6/10 Okay

Frederick

Travelled with partner
Semi interested staff at check in. Many holes in presentation. Just sign here. Fruit drinks tasteless at breakfast bar. Hallways carpet & walls were marked up. Unpleasant pot smells in halls went un-policed. Lobby & our room were clean & nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to find! Very welcoming!
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Quick check in
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except the shower floor was so slippery it was dangerous. I couldn't take a shower. My boyfriend almost fell 3 times taking his.
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy. Kids running in the halls. Fire alarm went off. Otherwise great.
Stayed 1 night in Oct 2024

10/10 Excellent

LOIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay! Check was easy. Breakfast was wonderful. Lots of options.
Stayed 1 night in Oct 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lots of chipped paint, rust around the edges of the shower, parts of the property just looked worn. At check-in, the lady working the desk loudly announced each room number. As a female, entering the hotel alone, I had to politely ask her not to announce my room number, and she complied. I thought this was common sense in 2024? Another waffle machine, coffee machine, and oatmeal at breakfast would’ve been nice. Beds were very comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Kari

Travelled with family
It was easy on/easy off the highway.
Stayed 1 night in Oct 2024

8/10 Good

Doug

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn West Des Moines, Iowa
Our stay was comfortable. However, the entrance door was sticking badly, which made it hard to open and close. And there were no handrails in the bathroom, which had only one hook.
Stayed 5 nights in Oct 2024

2/10 Terrible

John

We checked in at midnight. The clerk gave us a key that did on work on the room assigned. Went back down, and gave us another set of keys..that he said should work! Went back to assigned and still didn’t work. My husband was about to go down again, when a woman came to the door. The room was already occupied!! After apologizing to her, we went back don again! The clerk was mad because we were upset that he didn’t know the room was already occupied! He insisted on calling the room to ask what they were doing in that room! We asked him to not disturb them again, as we thought there were kids in the room! He would not listen. Then we were told that there were no rooms available! After 20 minutes, he finally found a room. This whole process took over an hour! He clearly did not know how to run the computer system and was VERY rude!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

6/10 Okay

Corey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to reset the DirectTV receiver to get the TV to work. We checked in with 3 people, as noted in our reservation, and only had 2 bath towels in the room. Front desk was out of towels in the morning so had to wait for housekeeping to bring towels to room.
Stayed 1 night in Sep 2024