Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Exterior
Indoor pool, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
333 SW 11th St, Des Moines, IA, 50309
  • 801 Grand
    13 min walk
  • Science Center of Iowa
    13 min walk
  • Mad Meatball
    2 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    21 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Hotel with free breakfast, near Science Center of Iowa
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room.
Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers 102 accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel. During your stay, you'll be within walking distance of Science Center of Iowa. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 13 minutes by foot from Science Center of Iowa and a 3-minute drive from Wells Fargo Arena
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown Hotel
Holiday Inn Express Moines Downtown
Hotel Holiday Inn Express & Suites Des Moines Downtown
Holiday Inn Express & Suites Des Moines Downtown Des Moines
Holiday Inn Express Suites Des Moines Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Moines Downtown
Holiday Inn Express Suites Des Moines Downtown

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 568 out of 819 reviews" "
Rating 8 - Good. 190 out of 819 reviews" "
Rating 6 - Okay. 30 out of 819 reviews" "
Rating 4 - Poor. 20 out of 819 reviews" "
Rating 2 - Terrible. 11 out of 819 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Every thing was wonderful and staff was awesome
Stayed 1 night in Sep 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless… the shuttle is a great benefit with free airport transport.
Stayed 1 night in Sep 2024

6/10 Okay

Tamara

I
Stayed 3 nights in Sep 2024

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, Blue Grass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for going to the ballpark and there were plenty of options for dining.
Stayed 1 night in Sep 2024

8/10 Good

ADam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Travelled with family
Friendly staff, transportation available, clean, cheerful
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a baseball game at principal stadium. Great service and even shuttled is back and forth to the game. For free
Stayed 1 night in Sep 2024

10/10 Excellent

EDWARD J

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Kind of a joke, the beds were fulls when they were advertised as queens. The hot tub was set at 95°, which doesnt qualify as a hot tub and should not be advertised as such. The staff claimed they didnt have the ability to adjust it. In fact the staffs ability to assist in any way was very underwhelming. On our second night there, we lost half of the tv channels and were told by the staff there was nothing they could do about it. The breakfast was by far the only acceptable amenity at this hotel. All in all, this was a highly overpriced joke of a hotel. 3/10.. will not be staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin, Prairie Village

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New place in a new mostly-residential area. Close to downtown, very nice comfortable room
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. He was wonderful and very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Property conditions & facilities
The receptionist at the front desk was as pleasant as anyone can be.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Comfortable beds, clean bathroom, nice tub shower. Hotel is about a block from busy train tracks, we could hear the train horns occasionally throughout the night. We are pretty sound sleepers, so it didn’t bother us much. Breakfast was equal to other Holiday Inn Express, not bad and not great.
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, good shower & bed
Stayed 1 night in Aug 2024

6/10 Okay

Maureen

Stayed 1 night in Aug 2024

8/10 Good

Becky

Alot of homeless people. Worried about safety of vehicle in parking lot.
Stayed 1 night in Jul 2024

10/10 Excellent

Jordain

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Geri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet, the check in was quick and the staff was accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Geri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean staff was polite. Good breakfast
Stayed 1 night in Aug 2024

8/10 Good

Apryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was clean and comfortable. They kept the pool towels full. The hot tub was a it should be. Breakfast was always full and hot, and included pancakes, biscuits, sausage gravy, scrambled eggs, ham, sausage links, bacon (on one of the two days we stayed), pastries, juice, milk, yogurt, fresh fruit, and hot or dry cereal. Housekeeping did a great job keeping things clean. Great place for kids and adults. Safe area and easy parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024