Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min walk‬
  • West Glen Town Center
    ‪4 min drive‬
  • Living History Farms
    ‪8 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 877 reviews
Rating 8 - Good. 193 out of 877 reviews
Rating 6 - Okay. 38 out of 877 reviews
Rating 4 - Poor. 17 out of 877 reviews
Rating 2 - Terrible. 15 out of 877 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Shelley

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was MEH at checkin. Room was quiet. Very convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful hotel
Great location. Room was spacious, clean, and very comfortable bed. Had a king size suite and had great amenities. Would definitely stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and accommodating as we needed to extend our stay. Breakfast each morning provided perfect hours.
Stayed 3 nights in Dec 2024

2/10 Terrible

Darla

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Jordan Creek
Great location near Jordan Creek mall and so many restaurants. Friendly service, good breakfast, and a bargain price.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tarina

Travelled with partner
Liked: Cleanliness
Nothing
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable place in a great area.
Stayed 2 nights in Nov 2024

10/10 Excellent

chad

Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean.
Very clean and comfortable. Receptionist was amazing and very friendly. We had to leave early before breakfast for an appointment but we could smell breakfast cooking and it smelled amazing.
Stayed 1 night in Nov 2024

8/10 Good

Gino

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bathtubs are very slippery.
Stayed 1 night in Nov 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel! Big breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Logan

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

LuAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop here.
Stayed 1 night in Oct 2024

10/10 Excellent

Dylan

Stayed 2 nights in Oct 2024

10/10 Excellent

Krista

Stayed 1 night in Oct 2024

4/10 Poor

Adam

Travelled with group
Liked: Cleanliness
Overall the stay was great. The problems we had was our reservation was changed from a two bedroom room to a single bed. A buddy and i came up to hang out and test top golf out. So having one bed wasn’t an option. I called the front desk, they confirmed our room was switched but had no other rooms with 2 beds. So they comped another single bed room for us. Which was great, inconvenient but great none-the-less. Rooms were clean, beds were very comfortable. The breakfast buffet was very lacking. Not many options and some hot food items were cold. Not to mention the pancake machine was out of order. Overall the property is in a great location, walking distance from anything you could want. Just some rather frustrating aspects to the stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a weekend away with the family for some shopping and eating.
Stayed 1 night in Oct 2024

8/10 Good

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, quiet, lots of shops if one wanted. Was able to walk to dinner in evening. Starbucks across the street. Easy to get back to I-80
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Would stay again
Stayed 1 night in Oct 2024