Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews
Reviews
9.2
Wonderful
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Very clean and comfortable. Receptionist was amazing and very friendly. We had to leave early before breakfast for an appointment but we could smell breakfast cooking and it smelled amazing.
Overall the stay was great. The problems we had was our reservation was changed from a two bedroom room to a single bed. A buddy and i came up to hang out and test top golf out. So having one bed wasn’t an option. I called the front desk, they confirmed our room was switched but had no other rooms with 2 beds. So they comped another single bed room for us. Which was great, inconvenient but great none-the-less.
Rooms were clean, beds were very comfortable.
The breakfast buffet was very lacking. Not many options and some hot food items were cold. Not to mention the pancake machine was out of order.
Overall the property is in a great location, walking distance from anything you could want. Just some rather frustrating aspects to the stay.