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Deluxe Room, 1 King Bed, Non Smoking, Poolside

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ramada Tropics Resort & Conf Center by Wyndham Des Moines. During your stay, you'll be within walking distance of Merle Hay Mall. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the water park with a waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Iowa Gold Star Military Museum and 7 minutes from Buccaneer Arena
  • Dogs welcome for a fee

About the Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Location 5000 Merle Hay Rd, Urbandale, IA 50322

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:

  • Hot tub

Property Features

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free. This Urbandale hotel is smoke free.

  • 166 guestrooms or units
  • 2 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries. This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Castaways Grill – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a water park and an indoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Tropics
  • Ramada Tropics Des Moines
  • Ramada Tropics Resort
  • Ramada Tropics Resort Des Moines
  • Tropics Resort
  • Des Moines Ramada
  • Ramada Des Moines
  • Ramada Hotel Des Moines
  • Ramada Tropics Hotel Des Moines
  • Ramada Tropics Resort / Conference Center Des Moines Iowa
  • Ramada Tropics Resort Moines Urbandale
  • Ramada Tropics Resort Moines
  • Ramada Tropics Moines Urbandale
  • Ramada Tropics Moines
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

You should know

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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