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Residence Inn Des Moines Downtown

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Residence Inn Des Moines Downtown

Exterior
Property amenity
Property amenity
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 SW Water Street, Des Moines, IA, 50309
  • Science Center of Iowa
    ‪3 min walk‬
  • Des Moines Civic Center
    ‪5 min walk‬
  • Principal Park
    ‪6 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

Room options

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn & Suites Des Moines Downtown

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is €146
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hampton Inn & Suites Des Moines Downtown

About this property

Residence Inn Des Moines Downtown

Hotel with free breakfast, near Wells Fargo Arena
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and conference space. Housekeeping is available on request.
Residence Inn Des Moines Downtown offers 127 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn Des Moines Downtown. During your stay, you're just a quick walk from Science Center of Iowa. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Wells Fargo Arena and 5 minutes from Drake University
  • Cats and dogs welcome for a fee (restrictions apply)
Residence Inn Des Moines Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Residence Inn Des Moines Downtown also features barbecue grills, a picnic area, and coffee/tea in common area. For a fee, parking is available.

This 3-star Des Moines hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 15 November 2024 to 14 November 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per stay
  • Service fee: 4.0 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Aparthotel Des Moines Downtown
Residence Inn Des Moines Downtown
Residence Inn By Marriott Des Moines Downtown Iowa
Residence Inn Moines Downtown Aparthotel
Residence Inn Moines Downtown
Residence Inn Des Moines Downtown Iowa
Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel
Residence Inn Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel Des Moines

Residence Inn Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 460 reviews" "
Rating 8 - Good. 117 out of 460 reviews" "
Rating 6 - Okay. 36 out of 460 reviews" "
Rating 4 - Poor. 25 out of 460 reviews" "
Rating 2 - Terrible. 19 out of 460 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Stayed 3 nights in Oct 2024

2/10 Terrible

Paula

Worst experience I’ve had in a long time. Room was not clean, didn’t appear to he vacuumed as there was hair in many locations of the room. There were a group of young men wrestling on the floor above me until midnight literally shaking the ceiling fixtures in my room so when I go to call the front desk the phone isn’t working. To top it off this morning there is no hot water. However, the man at the desk, don’t know his name had spiked hair and was working at 11:00 am, could have cared less about any of my complaints and promptly dismissed me. As I waited for my car I could see that he as very busy watching videos on his phone. I cannot recommend this hotel nor will I stay here. Such a shame as I have stayed her in the past and it was top notch.
Stayed 1 night in Oct 2024

6/10 Okay

Travis

Liked: Staff & service, room comfort
Okay, but keep expectations in check
Meh. The entrance is odd. It had 2 gigantic dumpsters taking up more than half the entrance parking and it's located on narrow street. Room had a musty smell; not terrible but was there. The hotel ran out of hot water by 2 pm on a Sunday and didn't get restored until 8 pm. Courtyard was nice, but would be better if spider webs and trash was cleaned up better. The front desk representative named Dee was super nice and awesome.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
We picked this hotel since it was close to the marathon start/finish line. We’re coming back next June for the Ironman and staying for the same reason. The only downside was the pool was too chilly. Love the location though!
Stayed 2 nights in Oct 2024

4/10 Poor

Meghan Marie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for a marathon. There was zero hot water in the shower the entire stay. The room smelled musty. And the room above me stomped around all night and I didn’t sleep one ounce. It was really frustrating to only have cold water in the shower after a marathon.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Curt, Muscatine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The layout of the building was somewhat confusing. Our room window faced a blank outside wall. Seemed to be doing a lot of updating and construction. Hallway carpets and elevator floors were dirty and stained. Bed was very comfortable and room was well appointed with a kitchen and bar area and clean. Wall light on bed wall was broken and shelf in bathroom was about to fall off along with the tp holder. Reported to front desk. Very good selection of options for breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Downtown, walk right across to the river and great views of the city. Great staff, clean and updated residence inn. Good hot breakfast. We will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the middle of renovations, but our rooms where far away from all the construction and did not have any effect on our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town. Walking around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darlys

Unacceptable in terms of house keeping, none, after asking repeatedly. Remodeling dust everywhere while eating breakfast, doors not shutting properly. Pool looked like milk. I was not happy overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with group
Will be back!
Excellent check-in staff, great roomed, great location so close to everything downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk to ball park and places to eat.
Stayed 2 nights in Aug 2024

8/10 Good

Tanmai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen and other amenities were good. I wish I could have a late check out. Breakfast was great with healthy options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Denise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never knew I would be in a handicapped room and carpet felt damp all over and next to train track
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Natalie D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank Arch!
Arch at reception was so helpful and patient. I was traveling with my 87 year old father and Arch helped me to make sure he was in a safe and comfortable room. He really saved me and my mental health! Much appreciated!
Stayed 2 nights in Jul 2024

2/10 Terrible

Pier

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The TV did not work and could not be fuxed, so we were moved to a construction floor. The swimming pool and spa were unavailable. The beautiful pastries on the site were actually muffins in plastic bags. "Sleeps 4" included a nice king bed and a pullout sofa with and extra thin mattress pad that came with a package of sheets. So really only a room for two. There were homeless people in the area, and two big blue dumpsters at the front door. All of this, plus $20 a day to park.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chelsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious & clean!!! Loved the set up of the room!
Stayed 2 nights in Jul 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Didn’t spend a lot of time there but it was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good river view and the room was spacious and complete. The stay was enjoyable. The only minor issue is that we could not check in until 3 pm.
Stayed 1 night in Jun 2024