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Sheraton West Des Moines Hotel

3.5 star property

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Photo gallery for Sheraton West Des Moines Hotel

Exterior
View from property
Indoor pool
Presidential Suite, 1 King Bed with Sofa bed | Down duvets, in-room safe, desk, iron/ironing board
Presidential Suite, 1 King Bed with Sofa bed | Living room | 27-inch TV with cable channels, pay films

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
1800 50th St, West Des Moines, IA, 50266
  • Mercy Medical Center West Lakes
    ‪3 min drive‬
  • Valley West Mall
    ‪3 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed with Sofa bed

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

27-inch TV with cable channels, pay films

Suite, 1 Bedroom

  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Down duvets, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Down duvets, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, iron/ironing board

Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Down duvets, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds

  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, iron/ironing board

Club Suite, 1 King Bed with Sofa bed

  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Down duvets, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Living room | 27-inch TV with cable channels, pay films

Presidential Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pet-friendly
4.3 out of 5, Excellent, (1005)
The price is €162
for 1 room
includes taxes & fees
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About this property

Sheraton West Des Moines Hotel

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas. Housekeeping is available on request.
Sheraton West Des Moines Hotel offers 285 accommodations with a safe and coffee/tea makers. Beds feature down duvets. Televisions come with premium cable channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton West Des Moines Hotel. During your stay, you'll be within walking distance of Clive Aquatic Center. An indoor pool, a restaurant and a gym are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 5 minutes by car from Jordan Creek Town Center and 9 minutes from Drake University
  • Bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee
Sheraton West Des Moines Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. The business-friendly Sheraton West Des Moines Hotel also features gift shops/newsstands, concierge services, and laundry facilities. For a fee, parking is available.

This West Des Moines hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Sheraton West Des Moines Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per 24-hour period)

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 per person
  • Fee for in-room wireless Internet: USD 5.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per 24-hour period (rates may vary)
  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton West Des Moines Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton West Moines
Sheraton West Moines Hotel
Sheraton West Des Moines
West Des Moines Sheraton
Sheraton West Des Moines
Sheraton West Des Moines Hotel Hotel
Sheraton West Des Moines Hotel West Des Moines
Sheraton West Des Moines Hotel Hotel West Des Moines

Sheraton West Des Moines Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kristina

Travelled with family
My bed had a pot hole size divot that made it so hard to sleep in. I was awake for 4 hours trying to get comfortable but it kept making my body fall towards it
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lobby was beautiful with waterfall etc. I thought it could have included a breakfast since the small buffet cost $15
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Yy
Stayed 1 night in Nov 2024

8/10 Good

Melanie A

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Decent hotel. A bit overpriced. The lobby and restaurant looked nice but the rooms were definitely dated and in need of upgrades.
Stayed 1 night in Nov 2024

6/10 Okay

Katrina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not bad
The facility is showing its age
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Stayed 1 night in Oct 2024

2/10 Terrible

Priyanka

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like my stay here woke up with bodyache and toilet flush wasn’t working
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael, Vonore

Stayed 1 night in Oct 2024

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Connie, Las Vegas

Stayed 3 nights in Sep 2024

8/10 Good

Jessica M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need to sign up to get free parking orherwise you have to pay same for the wifi. Still looks like it's renovating
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows are so soft... Even with 2 of them, they can't support your neck. The toilet tank all night from a bag flapper valve, and the stopper for the sink came undone.
Stayed 1 night in Oct 2024

10/10 Excellent

Furaha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Yer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Merle

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had black mold on the ceiling and the air conditioning didn’t work. Definitely out dated and room was not in good condition
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ice machine on my floor and the one above were broken. My bedding was a little smelly.
Stayed 1 night in Sep 2024

10/10 Excellent

Edel

Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Aug 2024