American Inn and Suites Ferndale

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for American Inn and Suites Ferndale

Coffee service
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Lobby sitting area
Exterior
Breakfast area

Reviews

4.0 out of 10

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
11000 West 8 Mile Road, Ferndale, MI, 48220
  • Detroit Golf Club
    7 min drive
  • Detroit Zoo
    8 min drive
  • Royal Oak Music Theatre
    10 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    31 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

American Inn and Suites Ferndale

Hotel with free parking, in the vicinity of Detroit Zoo
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
American Inn and Suites Ferndale offers 255 air-conditioned accommodations with a hairdryer and an iron/ironing board. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at American Inn and Suites Ferndale, you'll be close to Detroit Zoo. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • 4.7 mi (7.6 km) from Detroit Zoo and 10.8 mi (17.3 km) from MotorCity Casino
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly American Inn and Suites Ferndale. Free self parking is available.

This Ferndale hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (66 centimetre wide door)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Wyndham Ferndale/Royal Oak Hotel Ferndale
Baymont Wyndham Ferndale/Royal Oak Hotel
Baymont Wyndham Ferndale/Royal Oak Ferndale
Baymont Wyndham Ferndale/Royal Oak
mont Wyndham FerndaleRoyal Oa
American And Suites Ferndale
Baymont by Wyndham Ferndale/Royal Oak
American Inn and Suites Ferndale Hotel
American Inn and Suites Ferndale Ferndale
American Inn and Suites Ferndale Hotel Ferndale

American Inn and Suites Ferndale Reviews

Reviews

4.0
Rating 10 - Excellent. 23 out of 217 reviews" "
Rating 8 - Good. 9 out of 217 reviews" "
Rating 6 - Okay. 24 out of 217 reviews" "
Rating 4 - Poor. 30 out of 217 reviews" "
Rating 2 - Terrible. 131 out of 217 reviews" "

3.6/10

Cleanliness

4.6/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Asu

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You gottta pay 25 dollar on the spot when you arrive for no damn reason
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very busy nosey alot of people hang out front take this hotel off this list
Stayed 2 nights in Aug 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed
Stayed 2 nights in Aug 2024

4/10 Poor

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was damaged and when we went into our rooms there were bugs and stains on the sheets. I wouldn’t recommend.
Stayed 1 night in Aug 2024

2/10 Terrible

Vrbo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

shlonda

Stayed 1 night in Aug 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole facility was dirty, the rooms had stains on the sheets, mold in the bathroom. Horrible experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sirwan

Had to switch rooms 2* due to the air conditioning unit was working “, but had a loud Nose ! Than he proceeded to switch me to another's room that had no Couch as it was listed online . before I booked the room. Than the room was mopped . But there was a distinct smell . I than noticed lots of Nets ! If you’re looking for a safe and quiet place think twice before booking this type of insufficiency! I had no choice but to THUG IT OUT .. but I kept watching my car .
Stayed 2 nights in Aug 2024

2/10 Terrible

Jesus J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Elsewhere!
this hotel should be shut down. Fights broke out in the lobby and no one called police. Roaches were inside my room. My first room had a broken latch lock, second room had a super noisy AC. With the noisy lobby/hall ways at all hours of night, and the noisy AC, I did not get any sleep. And I had to be there 5 nights. Would never stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

De'Javone

Stayed 1 night in Aug 2024

2/10 Terrible

Dashonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If I could give Zero stars, I would 🙅‍♀️
I am deeply unsatisfied with the appalling conditions and with the management of this establishment! If you value your safety & value a clean environment to sleep in; I would not stay at this hotel EVER!!!. I booked this hotel based upon the pictures on the internet from Hotels.com App. The fact that it was close to family members & within [Oak Park] area [which typically wasn't such a bad area, way back when growing up] made me assume that this would have been a decent pick based on location. Immediately upon arrival, I was a bit skeptical of few solicitors within the parking lot outside the hotel, looking skeptically at me, and some odd activities outside the hotel going on! But I proceeded as I had already pre-booked & pre-paid the room for my 4 night stay there. After quickly observing the environment and lack of security upon check-in; I could not stay! I was in & out of there after my 1st night stay; which was very disturbing, very unsettling and uncomfortable! This place does not appear habitable or safe as there seems to be a lot of shady dealings going on. This place was never QUITE at night! Irresponsible and disorderly behavior seems to be a norm here! This is not a place anyone should be subjected to! I Strongly discourage anyone contemplating to stay here; especially if you have children! I was a Mother travelling alone by myself with my 15yr old daughter & my 9yr old son. Absolutely horrible, truly scared for our lives. Not Safe at all! DNT GO THERE
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lashane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not worth it. Booked this place and when we got there, room smelled like cigarettes and I could not breathe from the third hand smoke! The beds were stained and were so gross. The place is very unhygienic. Talked to the staff about the smoking policy and he said they cannot do anything when people smoke inside (even though their policy says no smoking). We had to book another place to stay as I could barely breathe inside the room and my clothes smelled like cigarette smoke.
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Holiday Inn Clean?
Looking for last minute stay, I should have searched reviews. Not any ones fault however this place was not as expected with pictures online. For example, facilities are used to guest wanting to pay per/hour and request refund. Rooms were no "Holiday Inn's clean". Not complaining, just needed to sleep.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Didn't like toilet paper not on roll ,had to go back to desk couldn't get tv on.Hair blower didn't work.
Stayed 1 night in Aug 2024

2/10 Terrible

Roderick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jamie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2024

4/10 Poor

Eddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Lasondra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Keith

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property needs a lot of work in the rooms. The vent for the bathroom was not covered. When they clean the bathroom they left a toothbrush on the floor behind the toilet. And there was no microwave or refrigerator in the room. And the air conditioner unit would not get the room cool enough for us.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiera

Awesome 😎
Stayed 1 night in Aug 2024

2/10 Terrible

Ala

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge. To take back The deposit has to be between 11 to 3 pm even my checkout before that
Stayed 1 night in Jul 2024

2/10 Terrible

Crysta

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not let the “Ferndale” address fool you. This place is not safe nor worth staying at. There are many other motels that are safer and cleaner. They scam you out of $100 deposit that they never returned. I checked in and checked right back out because the entire motel smells like weed, people sleeping in the lobby with their bags, covers and sheets stained. We booked for 4 nights on Expedia and didn’t stay one night because we didn’t feel safe. The property nor Expedia would honor a refund due to “the property’s rules”. I wish I would have read the reviews before booking. Lesson learned!
Stayed 4 nights in Jul 2024

2/10 Terrible

phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was the worst stay. never again. no toilet paper. no towels or wash cloths, only cold water. & the beds were messed up.
Stayed 1 night in Jul 2024