American Inn and Suites Ferndale

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for American Inn and Suites Ferndale

Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Breakfast area
Lobby
Free toiletries, hair dryer, towels, soap

Reviews

4.0 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
11000 West 8 Mile Road, Ferndale, MI, 48220
  • Detroit Golf Club
    7 min drive
  • Detroit Zoo
    8 min drive
  • Royal Oak Music Theatre
    10 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    31 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

American Inn and Suites Ferndale

Hotel with free parking, in the vicinity of Detroit Zoo
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
American Inn and Suites Ferndale offers 255 air-conditioned accommodations with a hairdryer and an iron/ironing board. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at American Inn and Suites Ferndale, you'll be close to Detroit Zoo. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • 4.7 mi (7.6 km) from Detroit Zoo and 10.8 mi (17.3 km) from MotorCity Casino
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly American Inn and Suites Ferndale. Free self parking is available.

This Ferndale hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (66 centimetre wide door)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Wyndham Ferndale/Royal Oak Hotel Ferndale
Baymont Wyndham Ferndale/Royal Oak Hotel
Baymont Wyndham Ferndale/Royal Oak Ferndale
Baymont Wyndham Ferndale/Royal Oak
mont Wyndham FerndaleRoyal Oa
American And Suites Ferndale
Baymont by Wyndham Ferndale/Royal Oak
American Inn and Suites Ferndale Hotel
American Inn and Suites Ferndale Ferndale
American Inn and Suites Ferndale Hotel Ferndale

American Inn and Suites Ferndale Reviews

Reviews

4.0
Rating 10 - Excellent. 27 out of 239 reviews" "
Rating 8 - Good. 10 out of 239 reviews" "
Rating 6 - Okay. 24 out of 239 reviews" "
Rating 4 - Poor. 34 out of 239 reviews" "
Rating 2 - Terrible. 144 out of 239 reviews" "

3.6/10

Cleanliness

4.6/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

Clayton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches…
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty All Around Hotel was listed as non smoking It was not Room was filthy No towels No toilet paper And room horrible Plus a hundred 💯 Dollar requirement to get key Despicable lack of management
Stayed 2 nights in Sep 2024

2/10 Terrible

Ahmad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe places to be
Stayed 2 nights in Sep 2024

2/10 Terrible

Krikor

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Keyana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Aug 2024

2/10 Terrible

Deshannon

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel isn’t in a safe neighborhood it’s not in Ferndale this hotel is literally on the ghetto dangerous side of the west in Detroit don’t go my room wasn’t ready I was scared to even walk inside. The only reason I booked was because I thought I was getting a deal not worth it stay away.
Stayed 1 night in Sep 2024

8/10 Good

Pennie

Travelled with family
Liked: Cleanliness, staff & service
I didn't like paying for parking.
Stayed 1 night in Sep 2024

6/10 Okay

Clayton

Stayed 1 night in Sep 2024

2/10 Terrible

Brissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I’ve ever seen. There was blood on the sheets, food rubbed into the headboard, yellow and brown stains on the sheets, a bar of used soap with water on the tub from the last guest. The front desk was on a call from the moment we got there to the moment we left. Kept going back a forth from his call to talking to us. The ac in the room didn’t work and was extremely loud.
Stayed 1 night in Sep 2024

2/10 Terrible

Dale

Disliked: Property conditions & facilities
When I pulled in the light were flickering on and off. I drove thur the parking lot and there were so scary looking people hang out. When I looked at the room windows 1 had the screen 1/2 way pushed out and a few down had the screen cut 1/2 thru. Another room I could see in and one of the lights on the night stand was tipped over. I left and will never return.
Stayed 1 night in Sep 2024

4/10 Poor

Dylan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady behind the desk was the only positive part of our experience.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Not the Raddison, but not the Rat-Ass Inn.
You get what you pay for, it's a little hood but not too hood if you know what I'm sayin'. Sometimes it smells like cigs and weed, sometimes it smells like some dank ass Indian food. The people at the desk are very nice and I've never seen any bugs. My go-to hotel in the greater Detroit area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Terron

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience I ever had. They had burn holes in their sheets and blankets. They had stains on the sheets. And when I asked for more sheets they just gave me more stained sheets. The vending machine has expired candy. The staff is negligent and lack any courtesy or understandable communication. They did not provide another room or refund.
Stayed 1 night in Sep 2024

2/10 Terrible

Emanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
The room is really nasty . They never have towels or dry towels they don’t have breakfast got big holes in the floor it stinks it’s horrible
Stayed 6 nights in Sep 2024

6/10 Okay

Trevor

Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Alondra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucio filtraciones de agua mucha peste a cigarros y a mariguana mucha gente gritando y parecían drogadictos pedí q me devolvieran el dinero para irme pero me dijeron q no y pues me tuve q quedar por eso y por q llegamos casi a las 12 am y ya era muy tarde las sabanas estaban sucias y manchadas gracias a dios q yo tenía sábanas y las pusimos yo no me volvería a quedar
Stayed 1 night in Sep 2024

2/10 Terrible

Amber

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water, a leak in the middle of the hall way with rags attempting to soak it up but it was just a big pile of slimy mess that you literally have to walk through. All night long doors are slammimg, alarm was going off from people using the emergency exits, and it sounded like a lot of domestic violence happening. The walls were filty and had black and red markings as well as dirt all over.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Exeriance
I saw and roach and there was a puddle of water in the middle of the hall floor with a bunch of towel and room 113 has no hot water suck a bummer
Stayed 2 nights in Sep 2024

2/10 Terrible

Justice

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give it 0 stars I absolutely would! Expedia should not even do business with this place. Place is very dirty, halls are filthy and smoke filled. After complaining about the original room I was shown three different rooms and all of them were visibly dirty, dusty, unswept and un-mopped, there were stains on the bedding and the bathrooms were filthy. This is no place for anyone especially not children! Also they are scammers. I canceled my room and was told the manager had to authorize my refund. Well when I spoke to the manager Ghana, she told me, "I don't answer Expedia, or return their calls." So Expedia couldn't even get my refund because Ghana intentionally refused to answer or return Expedia's calls to authorize a refund for a room I never even stayed in and furthermore the hotel has stolen my deposit. Again, I never stayed at the hotel room my key was immediately returned to the guy who was at the front desk. They are claiming the room I never stayed in and the key was returned for was used and holding my deposit saying they have to do an investigation. What an absolute disgrace? The manager Ghana told me, "Well you didn't stay in the room somebody did and we have to investigate". I asked her has she watched the cameras, she would see me immediately coming down and returning the key to her employee. This has been an absolute nightmare and I'm trying to save someone else. Please do not book here you will be cheated out your funds and unsatisfied.
Stayed 2 nights in Aug 2024

2/10 Terrible

CeceLove

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I ever stayed in in my life. The floors have water coming out of it people at my door fighting in the middle of the night. The people behind the counter barely speak English and they were very rude and mean they stole my $100 security deposit that no one told me I had to pay This building should be shut down so trifling
Stayed 1 night in Sep 2024

10/10 Excellent

Enrique, Middletown

Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 5 nights in Aug 2024

4/10 Poor

Alfredo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty, walls were really dirty. Bed sheets were durty and stained.
Stayed 1 night in Aug 2024