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Troy Inn & Suites

3.0 star property

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Photo gallery for Troy Inn & Suites

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
575 W Big Beaver Road, A, Troy, MI, 48084
  • Somerset Collection
    ‪3 min drive‬
  • Detroit Zoo
    ‪12 min drive‬
  • Royal Oak Music Theatre
    ‪12 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Jetted Tub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Room amenity

Premium Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Mobility Accessible

  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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The price is €82
for 1 room
includes taxes & fees
4 Apr - 5 Apr
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About this property

Troy Inn & Suites

Hotel in Troy with fitness centre and 24-hour front desk
A fitness centre, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Troy Inn & Suites offers 217 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Troy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Troy Inn & Suites. During your stay, you'll be within walking distance of AirTime Trampoline & Game Park. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Just a 2-minute drive from AirTime Trampoline & Game Park and a few minutes from Troy Historic Village
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Troy Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Troy hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (91 centimetre high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 10 2024 to July 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 10 November 2024 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Drury Inn Troy
Drury Troy
Troy Drury Inn
Drury Inn & Suites Troy Hotel Troy
Drury Inn And Suites Troy
Drury Inn Hotel Troy
Troy Drury
Drury Inn Detroit Troy
Drury Inn Detroit
Drury Detroit Troy
Drury Detroit
Troy Inn Suites
Troy Inn & Suites Troy
Troy Inn & Suites Hotel
Inn Suites Detroit Troy
Troy Inn & Suites Hotel Troy
Drury Inn Suites Detroit Troy

Troy Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1011 reviews
Rating 8 - Good. 215 out of 1011 reviews
Rating 6 - Okay. 77 out of 1011 reviews
Rating 4 - Poor. 41 out of 1011 reviews
Rating 2 - Terrible. 64 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Candace

Stayed 1 night in Dec 2024

4/10 Poor

Nancy A

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was under construction. Very dirty hallways and elevator. Rooms were somewhat clean except tub area with mold. Sketchy clientele.
mold in shower
Stayed 2 nights in Dec 2024

2/10 Terrible

Philip

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is unfriendly, and the service is terrible. There is a coffee machine and cups, but they didn’t even provide water bottles. How can I supposed to make coffee without water? Useless. The towels are also dirty. This hotel doesn’t even deserve one star. Very, very, very bad.
Stayed 1 night in Dec 2024

8/10 Good

Kim

Stayed 1 night in Nov 2024

6/10 Okay

Scott

Travelled with family
Recommend updating hotels.com/website w/ Reno info
I booked this hotel specifically for location, two adjoining rooms, and jacuzzi/ pool. We arrived to be notified that renovation is taking place so pool area closed. They offered lifetime fitness pass, but the goal was for our family to stay inside where it was warm, play board games and go to pool. They offered us to cancel our reservation, but it was late and freezing outside. Them construction started Saturday morning which seemed right out our window and above us. Good thing they didn’t start until 8am. I’m glad they are renovating, but there was no mention on hotels.com of this NOR when I spoke with the hotels front desk twice before arriving. Just would have liked to know ahead of time so I had opportunity to make new reservations.
Stayed 1 night in Dec 2024

8/10 Good

Hope

Stayed 2 nights in Dec 2024

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2024

2/10 Terrible

Rachel

Business traveller
Disliked: Amenities, property conditions & facilities
Not sure where all the good reviews came from, as this hotel is clearly under new mgmt since then. Completely not what I expected as a woman traveling alone. Had a 8.8/10 at time of booking. Arrived to a nearly empty parking lot. Poorly lit signs. Poorly lit parking lot. Maintenance men lingering around. No other guests seen anywhere. Checked in. More maintenance men on my floor. Still no guests. Snaked my way down hallways of rooms being renovated. Room itself was very dated. But the kicker is that the window was covered in plastic with scaffolding right outside. Left me feeling very isolated and claustrophobic having seen no other guests and feeling tucked away deep in the hotel. Didn’t feel safe. Left to stay elsewhere. Actually got a little lost trying to navigate off the floor. Had to maneuver around carts and work equipment. Requested a refund as this hotel was not as described whatsoever. Hotel refused to issue a refund. Probably won’t use Expedia again either as they didn’t seem to care that I left bc of safety concerns.
Stayed 1 night in Dec 2024

6/10 Okay

Lindsay

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Steer clear from this hotel
Beware! This hotel does not look like the pictures. It is currently under construction, which is not noted during booking, nor was anything mentioned during check in. I was put in an exterior room where most of the construction is happening. The crew began around 8am outside and were extremely loud, they then moved to the room above us and began beating on the ceiling, sawing and what sounded like a jack hammer. Unacceptable. At about 1am a fight in the room below went on for about 40 minutes. The elevator was beat to hell. The shower/tub was not cleaned. This is more like a neighborhood hotel than a place for out of towners on business or leisure.
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This property is under construction. The work was supposed to start at 11 am but started at 7 am. We were told that this was included on the website. The only thing on the website was that the pool and hot tub were not open
Stayed 1 night in Dec 2024

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is nothing like the pictures. It’s under renovations which we were not told about. The elevators were filthy and carpet. The lobby , rooms and restaurant looks nothing like the pictures . There was no pool as advertised. . The attendant Anna was wonderful very helpful. She told us we could cancel if we wanted because of the mess. But we could not since we came from out of town to shop and then would have to go find another hotel. This wasn’t very convenient for us. We spoke to people from London Ontario who book on the phone and they were not told anything about it. Very disappointing! We hope next year will be better. A very upset group from Windsor Ontario. Anna Campigotto
Stayed 1 night in Nov 2024

6/10 Okay

Brandi, Waterville

Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

2/10 Terrible

Rene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I asked for a close room bc my mother can’t walk. We were the furthest and on on the third floor, There was construction all over the property.
Stayed 2 nights in Nov 2024

8/10 Good

Naser

Liked: Cleanliness, amenities, property conditions & facilities
everything was good .only the breakfast wasn't.
Stayed 1 night in Nov 2024

8/10 Good

Hope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovations
I LOVE Troy Inn & Suites, first and foremost. This is my forth stay. However, the renovations are a problem. I had flight delays and didn't check in until 3am. I heard some type of clanging noise when I got to my room. Clearly no one was working at 3am and I assumed it was plumbing or something. The second night was quiet, but in the hallways I could feel cold air coming from outside due to the renovations. My room itself and staff was awesome as usual. The gym and breakfast was shut down due to renovations. They have gym passes for a place down the street but I just wasn't going out of my way to workout. Hopefully, the renovations will be done before my next trip. I thought the hotel was already nice but now it will be absolutely amazing! Can't wait!
Stayed 2 nights in Nov 2024

6/10 Okay

Kristen, MASON

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They are currently under construction so the pool/hot tub weren’t working. They did give passes to lifetime fitness and that facility was awesome! There were construction workers outside our window on the 3rd floor at 8am
Stayed 1 night in Nov 2024

2/10 Terrible

James

Disliked: Amenities, property conditions & facilities
Expedia showed rooms that were renovated. This property has not been renovated and is under construction. This was not at all as advertised. Other than the girl working the front desk who I completely feel bad for bc she has to deal with people who thought they were getting a decent hotel. This is absolutely the worst hotel I have ever stayed in. The rooms were musty and the elevator we did not even ant to get into which was full of construction dirt. I can NOT believe Expedia has pictures of renovations that have NOT taken place. On top of this the front desk has a sign that says.. under construction and loud from 8 am to 6. At a NO time were we aware of construction. False Advertising!! If we weren't from Canada and not able to find alternative place to stay we would never stay at this hotel. I cant believe I actually payed for this! Shame on you Expedia for not checking before you advertise this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

TAIGE

Stayed 2 nights in Nov 2024

6/10 Okay

Carolyn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel in transition, hopefully it will be nice aga
Staff was great as was room, however lobby and elevator were rough. Breakfast room was cold as was some of the food
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service
Room was acceptable and clean. Construction debris was in stairwells and elevator was down
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 1 night in Oct 2024

10/10 Excellent

Gersom Garcia

Stayed 2 nights in Oct 2024

4/10 Poor

Scott

Travelled with family and small children
Liked: Staff & service
There was construction being done which was noted at check-in (but I didn’t see anything about it while booking through Expedia). I spoke to the receptionist about why they didn’t book guest at one end of hotel and do construction at the other end or vice versa she wasn’t sure why. Some loud construction started around 8am. Also the pool and hot tub were out of service. They did have a contingency plan to go off site and use a pool at another location but it takes away from be experience for my kids. The bath tub did not drain well so you end up showering while standing in water. They have “house” brand ketchup. We actually thought it had gone sour but we were told but some Americans that’s how it tastes. We grabbed some extra packets of Heinz from a restaurant to bring in for the following days breakfast. The front desk people were very polite and friendly
Stayed 3 nights in Nov 2024