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Hampton Inn Commerce Novi

2.5 star property

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Photo gallery for Hampton Inn Commerce Novi

Exterior
Studio, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Suite, Two Queen Beds, Non-Smoking | Living area | 42-inch LCD TV with satellite channels, TV
Lobby
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
169 Loop Rd, Walled Lake, MI, 48390
  • Henry Ford West Bloomfield Hospital
    ‪5 min drive‬
  • Twelve Oaks Mall
    ‪5 min drive‬
  • Suburban Collection Showplace
    ‪8 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Non Smoking

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Premium bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking, Accessible

Two Queen Beds, Non-Smoking, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Two Queen Beds, Non-Smoking

Suite, Two Queen Beds, Non-Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, Two Queen Beds, Non-Smoking

  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn Commerce Novi

Suburban hotel with free breakfast and 24-hour front desk
This hotel features an indoor pool, a business centre and conference space. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hampton Inn Commerce Novi offers 106 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Commerce Novi. During your stay, you'll be close to Suburban Collection Showplace. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Henry Ford Medical Center - Columbus and a few minutes from E. V. Mercer Beach
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. A business centre, a meeting room, and limo/town car service are available. Free breakfast is served daily. Event space at this hotel measures 1066 square feet (99 square metres) and includes conference space. An indoor pool, multilingual staff, and concierge services are also featured at the business-friendly Hampton Inn Commerce Novi. Self parking is free.

Smoking is allowed in designated areas at this Walled Lake hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,066 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn 14 Mile
Hampton Inn Detroit-Novi 14 Mile Road Commerce Township
Hampton Inn Detroit-Novi 14 Mile Road Hotel Commerce Township
Hampton Inn Commerce/Novi
Hampton Commerce Novi Walled
Hampton Inn Commerce Novi Hotel
Hampton Inn Commerce Novi Walled Lake
Hampton Inn Commerce Novi Hotel Walled Lake

Hampton Inn Commerce Novi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 795 reviews
Rating 8 - Good. 185 out of 795 reviews
Rating 6 - Okay. 50 out of 795 reviews
Rating 4 - Poor. 34 out of 795 reviews
Rating 2 - Terrible. 29 out of 795 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Mike at the front desk was super accommodating! Thoroughly enjoyed my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pashko

Business traveller
Liked: Cleanliness
Good service, friendly staff, highly recommended
Stayed 2 nights in Dec 2024

4/10 Poor

Timothy H, Burton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was fine until the desk clerk called my cellphone at 1:22 a.m on the morning of our departure asking if we were still coming to check in. I settled all matters the day prior and on check in two days before, as she was aware! I made attempts to complain but got voicemail. No one responded! She woke us up. We only wanted a restful stay so we could visit my 96 year old dad at nearby Henry Ford hospital.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2024

2/10 Terrible

Cam

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel staff- was helpful with changing my room. The first room I didn’t go inside because my neighbors were having a party. The next day I needed to cancel my stay and they were no help at all. They blamed Expedia for not providing me a receipt. They said don’t book on Expedia if you need to cancel a reservation early even after checking in. With that being said I was charged an extra night and the customer service was bad during the holiday season. Hotel room- beds felt cheap and box spring made noise every time I moved. Cover had a red stain on it. Shower had hair in the tub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs refund from Hotels.com
The Hotels.com reservation did not make it to my hotel. I paid for the reservation the night before, but it was not on file at the Hampton Inn. I had to pay again for the room. So I need hotels.com to refund what I paid directly to the hotel on arrival.
Stayed 1 night in Dec 2024

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Mattresses not first quality.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient in location. There was plenty of parking spaces. The hotel staff were professional and accommodating. The room was clean. I felt safe.
Stayed 1 night in Nov 2024

8/10 Good

Rene

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with family
From the housekeeping lady LJto the lady at the breakfast bar to the front desk 👍👍
Stayed 3 nights in Nov 2024

2/10 Terrible

Janet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Night from hell
We booked this hotel in Novi/Commerce Twp for the weekend. We had a room above us that kept jumping and stomping. It sounded like they were going to come thru the ceiling. Finally called the desk at midnight,as our 4 and six year old were kept up all night. The desk clerk was extremely kind and said they would take care of it. It did stop most of the noise, but we checked out and didn’t stay the second night, choosing to cut our visit short. We were all too exhausted from lack of sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service
Not the quietest or cleanest hotel
Room was old and needed some updates such as torn carpet and peeling paint. The next morning, the house keeping staff was extremely loud and tried to enter the room to clean it several hours before the noon check-out time.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall-carpet "squares " carpeting in room could be updates-looked worn and frayed at seams.
Stayed 1 night in Oct 2024

4/10 Poor

GILBERT

Travelled with family
Disliked: Staff & service
Did not clean the room at all during 5 day stay after notifying on day 3
Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Stayed 1 night in Sep 2024

8/10 Good

sabrina

Stayed 1 night in Sep 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities
Stayed in a suite on 4th floor. It faced route MI-5 and I heard way too much road noise. The mattress wasn’t good either; felt cheap. The highlight was the breakfast area, which was expertly run and maintained.
Stayed 3 nights in Sep 2024

8/10 Good

Lawrence

Travelled with partner
Everything was good 😊 and nothing to complain about.
Stayed 1 night in Oct 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, and the staff was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janette

Stayed 1 night in Jun 2024