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Holiday Inn & Suites Detroit - Troy, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Detroit - Troy, an IHG Hotel

Restaurant
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
870 Tower Drive, Troy, MI, 48098
  • Troy Historic Village
    4 min drive
  • The Detroit Shoppe
    6 min drive
  • Somerset Collection
    6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    43 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • Sleeps 2
  • 1 Single Bed

About this property

Holiday Inn & Suites Detroit - Troy, an IHG Hotel

Hotel in Troy with 24-hour fitness centre and 24-hour front desk
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Holiday Inn & Suites Detroit - Troy, an IHG Hotel offers 146 air-conditioned accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn & Suites Detroit - Troy, an IHG Hotel. During your stay, you'll be within walking distance of Polar Bears Memorial. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 14 minutes on foot from Polar Bears Memorial and a 4-minute drive from Troy Historic Village
Holiday Inn & Suites Detroit - Troy, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. The business-friendly Holiday Inn & Suites Detroit - Troy, an IHG Hotel also features a front desk safe, an ATM, and a lift. Free self parking is available.

This 3-star Troy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Toast to Toast – On-site restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Toast to Toast

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 4,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Holiday Inn & Suites Detroit - Troy, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 214 reviews" "
Rating 8 - Good. 51 out of 214 reviews" "
Rating 6 - Okay. 21 out of 214 reviews" "
Rating 4 - Poor. 6 out of 214 reviews" "
Rating 2 - Terrible. 20 out of 214 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new, so it was clean and modern. I would recommend if you need to be nearby. We did happen to be there when there were a lot of children and teens running around.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Our room was huge and well appointed. Everything was very clean. The built-in bench with storage was so cool, like a mud room. Staff were all friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service
The person working the front desk was away for 15m while I waited to be checked it. She did not apologize for the delay and did not seem to care that I was frustrated.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gurmej

Liked: Cleanliness, staff & service, property conditions & facilities
There is no breakfast included
Stayed 1 night in Jul 2024

8/10 Good

Deborah

It would have been once to inform arriving customers that the breakfast hours include a $30 charge for two.
Stayed 1 night in Aug 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Sheri-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Hotel was very easy to find, very modern and clean. The only “issue” was that the Keurig in our room didn’t work, but with coffee being readily available for free in the lobby, this wasn’t a huge deal at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gail Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little old in areas some minor repairs needed. Breakfasts was sub par, no hot chocolate or orange juice.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Work Ethic could be improved
Unimpressed with the receptionist. After check-in, I tried calling the front desk from my room about 6-7 times over a 10 minute period. The line was busy every time. Finally, I went downstairs to talk with the front desk receptionist. She was over at a nearby bar talking with a worker. She spotted me and lazily walked over to see what I needed. She was able to resolve my issue, but I should not have had to go downstairs to ask a simple question. I also believe she took the front desk phone off the hook. Separately, the air conditioning was very loud in the room, but needed to be on due to the hot weather. I got very little sleep that night.
Stayed 1 night in Jul 2024

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. At check in our room wasn’t ready, but they were able to provide a comparable room since we were on a time constraint. Understaffed in breakfast area. Ran out of clean dishes, silverware, and coffee cups, so we had to wait before being able to eat. Food was good, but very few hot choices when we are arrived by 9:15; no eggs, bacon or potatoes. This area really needs to be manned by one person, restocking and cleaning area during breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Very clean even had a kureg coffee maker in the room.
Stayed 1 night in Jul 2024

2/10 Terrible

Steve

Business traveller
Disliked: Staff & service
Dont arrive after 6pm or they give your paid room
Booked and paid for room earlier in day.. i work all day on cell towers till dark.. i arrived arround 10 pm to check in.. lady at desk notified me that my single king room was given away to another guest.. she said they were fully booked that night and i should of tried to check in 3 hours earlier when they were busy to have the room i paid for.. ended up having to go down the street and get a room at the Hampton Inn which cost me an extra $40 more that what i paid their.. still waiting on refund from holiday inn express.. not holding my breath.. they didnt care about giving my paid room away to another guest 3 hours earlier... being paid for it should matter that i check in at 10pm if the room is paid in full in advance.. very upset.. hotels .com customer service was not successful at getting my refund that night..
Stayed 1 night in Jul 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service
Flat, hard pillows Got locked out of room. They changed the key code to my room Told me it happened to the few room sof guests No fruit, eggs nor fruit on breakfast bar No thanks from front desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Ari

Stayed 2 nights in Jul 2024

2/10 Terrible

Curtis

Disliked: Staff & service
Horrible staff! Extremely unacceptable- will never go back!
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was an okay experience. The phone in room was not working. Some of the lights too. Breakfast was not very great for the price.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and value
Check in was smooth, room was nice, overall clean, except shower and shower curtains had other people hair in it. But the hotel was accommodating and the staff this trip was all amazing!
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Jun 2024