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MainStay Suites Detroit Auburn Hills

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Detroit Auburn Hills

Reception
Lobby
BBQ/picnic Area
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1650 N Opdyke Rd, Auburn Hills, MI, 48326
  • Oakland University
    3 min drive
  • O'Malley's
    4 min walk
  • Pontiac Station
    8 min drive
  • Windsor, ON (YQG)
    53 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Detroit Auburn Hills

Hotel with free parking, near Chrysler LLC Headquarters
Along with a 24-hour fitness centre, this hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and barbecues. Weekly housekeeping is available.
MainStay Suites Detroit Auburn Hills offers 108 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Auburn Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Detroit Auburn Hills. During your stay, you'll be close to Chrysler LLC Headquarters. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Oakland University and a few minutes from Chrysler LLC Headquarters
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Detroit Auburn Hills. Self parking is free.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.0
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus a one-off USD 50.0 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Auburn Hills
Hawthorn Suites Detroit Auburn Hills
Hawthorn Suites Wyndham Detroit Auburn Hills
Hawthorn Suites Wyndham Detroit Hotel Auburn Hills
Hawthorn Suites Wyndham Detroit Auburn Hills Hotel
Candlewood Suites Auburn Hills
Auburn Hills Candlewood Suites
Candlewood Suites - Detroit/Auburn Hills Hotel Auburn Hills
MainStay Suites Detroit Auburn Hills Hotel
Hawthorn Suites by Wyndham Detroit Auburn Hills
MainStay Suites Detroit Auburn Hills Auburn Hills
MainStay Suites Detroit Auburn Hills Hotel Auburn Hills

MainStay Suites Detroit Auburn Hills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 134 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 77 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Kanwal

Travelled with family
Liked: Staff & service
Room was spacious n full of facilities that we need. But bath room floor was dirty. Water was dripping continuously from tub tab. It will create the rub rusty and will increase the water bill as well.
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean everything worked no issues
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Liked: Staff & service, amenities
Room had a fritos smell to it, bought air freshener to subdue the smell, but it never went away, quiet place super nice staff, just the room smelling bad would be my only really big problem.
Stayed 7 nights in Aug 2024

8/10 Good

Jennifer, Perrysburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and courteous. Property is a little outdated but is quaint. Rooms need better lighting.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Customer Experience
I have stayed at this hotel numerous times and it has changed over the past 2 years. My room had a very fowl smell from the carpet. I had to go out and purchase plugins, candles and carpet fresh for my room. There was no remote for TV and no iron in the room and I had to go and ask for them. I had to take my trash out to the dumpster and that was the new to me! They even counted the towels I had and chastised me on the replacements. The hotel has always been an extended stay with a kitchenette, but the guest were workers at Chrysler from other countries. They had breakfast and sometimes nice evening snacks. Totally a different place now and the maintenance has gone down tremendously. The lights in the parking lot were out for 6 of 9 days I was there. It use to be a Marriott and now Choice Hotel. I will never stay at this location again!
Stayed 9 nights in Aug 2024

8/10 Good

Trisha

Stayed 1 night in Aug 2024

2/10 Terrible

Spencer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived, looked at the room, and left. There was blood on the mattress and blood smear on the wall from others killing bedbugs. The room reeked of chemical bedbug spray. The room was dirty and the floor was not vacuumed. Ultimately, we didnt feel comfortable staying the night, so we checked out early. The staff member at the desk was friendly and understanding. Overall 1/5 experience, we will not be going back.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
We won't be returning
Checked in just after our 3pm check-in time. Room was not ready for another hour. Key cards didn't work when we returned late. Had to have them rescanned at front desk. Keys still didn't work. Hotel was in disrepair and needs major renovations. Dirty dingy carpet throughout room and hotel and our non smoking room smelled like stale smoke.
Stayed 1 night in Aug 2024

2/10 Terrible

Cassidy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Randy

Travelled with family
Liked: Staff & service
The room was nice and clean but the hallways were fairly dirty
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i did not like this property, the place was dirty and it smelled bad and i did not feel safe. i left after 3 hours of staying there. i want expedia to reimburse me.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

6/10 Okay

Casey

Travelled with family, Travelled with group
Ok
The layout was nice, but there weren't enough blankets, towels, or pillows, and they had very few replacements. There were also bugs and staff was rarely present at the front desk.
Stayed 1 night in Jul 2024

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Sadly, this property is poorly maintained. The exterior needed maintenance, peeling paint, rotting sills, unmowen grass. The sofabed in our room was broken and had a stained slip cover over it. The kitchen faucet had a major leak, the bathroom faucet only had hot water. Cleanliness was subpar. The overall feeling was one of a tired, neglected property.
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Stayed 1 night in Jul 2024

6/10 Okay

Janice

Travelled with family
Clean and quiet
It was clean and quiet. I felt safe there. No housekeeping until a week stay but it took three requests to get them to actually show up.
Stayed 27 nights in Jun 2024

8/10 Good

Patrick

Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great place, Great staff
Stayed 1 night in Jul 2024

6/10 Okay

Alexis

Disliked: Cleanliness, property conditions & facilities, room comfort
Eerie & kind of gross.
Honestly we cut our losses & left before we even unpacked our bags. It was simply gross & eerie.The entire place smelled, stains on all the floors and walls. The room was borderline yellow and felt out of a horror movie. There was an individual possibly 2, tweaking on something in the lobby and outside the entire time we checked in and when we returned. My husband & I are by no means luxury people, so our standards are low but this place simply made us uncomfortable from the moment we parked our car until the moment we walked out. Very outdated and felt misleading.
Stayed 1 night in Jun 2024

4/10 Poor

Cynthia A

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had bedbugs and I got bitten up very bad. I was there for two weeks and received no room service in that time. They run on a skeleton crew so you have to hunt someone down for needs. I asked for more toilet paper and they had to check records for five minutes to make sure I could have more. Very sketchy crowd staying there. Lots of displaced folks.
Stayed 13 nights in May 2024

6/10 Okay

Sandra

Travelled with family
The bed was terrible maybe it’s just me but my bed was so hard to sleep on very uncomfortable
Stayed 2 nights in Jun 2024

2/10 Terrible

Jeffrey

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was nice, but our room was awful. Booked a queen, but I didn't get one. There was a huge brown water stain on the ceiling above the bed. There was more water damage on the bathroom ceiling. There was a huge chunk of wall missing behind the toilet that they covered with a loose piece of linoleum tile. The shower drained so slow the water was ankle deep after five minutes. Bathroom vanity sink was also broken. Small tv. No closable curtain on the window which made sleeping-in impossible. I would not recommend this place. They even told us to take our own garbage to the dumpster if we had any. The parking lot had several chunks missing.
Stayed 3 nights in May 2024

8/10 Good

ambati, collierville

Stayed 2 nights in May 2024