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Issacs Residency

3.0 star property

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Photo gallery for Issacs Residency

Exterior
Bar (on property)
Premium Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, laptop workspace
Reception
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Mattupatty Road, Devikolam, Kerala, 685612
  • Mount Carmel Church
    ‪10 min walk‬
  • Munnar Juma Masjid
    ‪12 min walk‬
  • St. Thomas Marthoma
    ‪3 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 50 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed, Mountain View

Premium Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Carmel Top Resort

  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
5.0 out of 5, Exceptional, (2)
The price is €52
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Carmel Top Resort

About this property

Issacs Residency

Hotel in Devikolam with 2 restaurants and 24-hour health club
This smoke-free hotel features 2 restaurants, a 24-hour health club and a bar/lounge. Self parking is free. Additionally, 2 coffee shops/cafes, a snack bar/deli and a conference centre are on-site.
Issacs Residency offers 32 accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
During your stay at Issacs Residency, you're just a quick walk from Mount Carmel Church. Enjoy features like free self-parking, plus 2 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Mount Carmel Church and Munnar Juma Masjid
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 1507 square feet (140 square metres) and includes a conference centre. A 24-hour health club, a terrace, and multilingual staff are also featured at the business-friendly Issacs Residency. Free self parking is available.

This 3-star Devikolam hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Issacs Residency has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (INR 25 per day)
  • WiFi in public areas has a 2-device limit

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 280 for adults and INR 280 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour health club

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 800
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 280 for adults and from INR 280 for children
  • Fee for wireless Internet in public areas: INR 25 per day (2-device limit, rates may vary)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Issacs Residency
Issacs Residency Hotel Devikolam
Issacs Residency Hotel Munnar
Issacs Residency Munnar
Issacs Residency Devikolam
Issacs Residency Hotel
Issacs Residency Devikolam
Issacs Residency Hotel Devikolam

Issacs Residency Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mohit

Travelled with family
Stayed 2 nights in Dec 2023

8/10 Good

Martin Jebaraj

Stayed 1 night in May 2022

2/10 Terrible

Nabeel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad service/accused of stealing/made to wait long
They keep chargeable-if-you-use items inside the room which I have not seen anywhere else in the world. There are bottles of water, beverages kept in the refrigerator in the room, packets of potato chips : all which they said will be payable if used. It was a strange thing to notice. They should not keep it in the room unless it has been ordered or asked for. So when I went to check-out, they made me wait till one of the managers went to the room and checked if any of the items have been used or not. Then again they said they are missing one of the cloth towels in the bathroom. So we had to go back and check again and see if it was fallen anywhere, but couldn't find it anywhere. Finally we told they can check our bags if they want if they suspect we were stealing it. Then after some arguments, the manager told he will handle it. It was extremely impolite and were accusing us of stealing.
Stayed 1 night in Apr 2022

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in good shape, fairly well maintained. centrally located, walking distance to the town.
Stayed 2 nights in Mar 2022

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with new interiors.
Stayed 2 nights in Dec 2021

8/10 Good

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great experience
Stayed 1 night in May 2019

6/10 Okay

pratik, mumbai

Liked: Cleanliness
Disliked: Room comfort
Good Hotel.....with a catch
Hotel is good, located at stones throw away from Munnar city centre. However, the hotel comes across as one that has not been renovated for atleast 15 years. Rooms lack white light, adequate charging points, room heating options. Getting adequate hot water even in stipulated time was an issue. The furniture in the room has a feel of antiquity to it. All in all ....3 stars.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

right at the centre of the town
A beautiful courtyard in front with colourful flower beds, the restaurant which we have frequented earlier is average, cleanliness is good. The rooms are small and cramped, but clean. The mini fridge was adequately loaded. The housekeeping staff were very cordial and helped us with the extra beds as soon as we reached the room. Had a pleasant sleep at night with the cool weather - the room appeared to be dusty as the kids started sneezing and having stuffy nose in the morning when they woke up. Rates are too high for the average facilities they are providing. And the place appears to be falling apart - though it had a good name in the past. Good maintenance and upkeep of the rooms is highly essential if they have to keep it running - many of my friends suggested against taking rooms here. So reputation is already low and they appear to be struggling.
Stayed 1 night in Apr 2018

2/10 Terrible

ruby, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Hotel has deducted charge of rs 7164.00 two times from my card.when I said return my rd 7164.00 they said it does not come in my account.i have shown them my bank statement .they are silent....Never go that hotel...
Stayed 1 night in Dec 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Not as described on the website
Room choices advertised on the website stated deluxe TWIN rooms. The only twin rooms are standard, no views. There was no bar in the hotel as advertised. It’s been closed for ‘ several months’ due to local laws. Staff were very friendly and helpful
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service
Munnar trip
hotel location is good. food is good hotel seems little old construction hence avg rating 4/5.
Stayed 2 nights in Sep 2017

6/10 Okay

paramasivan, chennai

Liked: Cleanliness, staff & service, property conditions & facilities
Located in city center.
Advantages : staff,cleanes. Disadvantage : food taste not to standard.as specifically south indian food.cost of food is very high. Room service not in 24 hrs.area like munnar should have 24 hr hot water.but not available need improve this area.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good Stay at Munnar
This was a good stay, and it is at a very good location for Munnar. If you want to visit the tourist places of Munnar, this would be a good location.

8/10 Good

CARLOS DAVID, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice service
Nice hotel to visit the area, nice food, very friendly staff at the front desk. Totally recomendable

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A rather rustic experience
The basic essentiels are available, but there is no hot water 24/7 unless the sun shines. There is a tiny backup water heater, quite insufficient, that can heat a trickle of hot water into a bucket. In the local setting this place can probably pass as a mid-range hotel. Otherwise not. The room is pretty damp and smells of mold. Staff is quite helpful and there is a small restaurant on site. International TV channels are available.

10/10 Excellent

Muralidhar, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Excellent experience

8/10 Good

Yuvaraj, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to Stay
Good to stay but bit costly, Good Breakfast..

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
if your stuck in Munnar
Well this was a rather tragic hotel in a pretty tragic town,the hotel was way overpriced,certainly in comparison to others we stayed at.

10/10 Excellent

Gafoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort