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Ruby Hotel Dien Bien

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruby Hotel Dien Bien

Minibar, in-room safe, rollaway beds, free WiFi
Exterior
Lobby
Balcony
International cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
So nha 43 - To 11 - Phuong Muong Thanh, Dien Bien Phu
  • Muong Thanh Bridge
    7 min walk
  • A1 Hill
    10 min walk
  • Dien Bien Phu Museum
    11 min walk
  • Dien Bien Phu (DIN)
    6 min drive

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Single Room

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Triple Room

  • 34 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Twin Room

  • 34 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Double Room

  • 34 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, rollaway beds, free WiFi

Executive Room

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Ruby Hotel Dien Bien

Hotel in Dien Bien Phu with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a snack bar/deli and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Ruby Hotel Dien Bien offers 31 air-conditioned accommodations with minibars and a safe. Cable televisions are provided.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Ruby Hotel Dien Bien, you're just a quick walk from Muong Thanh Bridge. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Muong Thanh Bridge and A1 Hill
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Ruby Hotel Dien Bien. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dien Bien Phu hotel.

On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 10 PM
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 6 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ruby Hotel Dien Bien

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 100000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ruby Hotel Dien Bien Dien Bien Phu
Ruby Hotel Dien Bien
Ruby Dien Bien Dien Bien Phu
Ruby Dien Bien
Ruby Hotel Dien Bien Phu, Dien Bien, Vietnam
Ruby Hotel Dien Bien Hotel
Ruby Hotel Dien Bien Dien Bien Phu
Ruby Hotel Dien Bien Hotel Dien Bien Phu

Ruby Hotel Dien Bien Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 67 reviews" "
Rating 8 - Good. 24 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Information on site needs updating.
Not as descibed on hotels.com. There is no restaurant and therefore no breakfast. There is no terrace. Photos must be really old. First room assigned smelled of smoking and to their credit they did swop our room. All a bit dated but it was cheap so you get what you pay for.
Stayed 2 nights in Mar 2022

2/10 Terrible

Hajime

Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, extremely helpful staff. Good location close to restaurants and coffee shops.
Stayed 5 nights in Feb 2020

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean hotel
Very Relaxing and the room was cleaned and Refreshed Plenty of food at rear of hotel. We hired a scooter from the hotel which was great But Note: No more visa given at boarder
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
No hot water for shower, the shower head was broken and sprayed over half the bathroom, one window wouldn't close all the way, the staff made it clear that guests were unwelcome. I think there was supposed to be breakfast included but I wanted no part of it. .I went to a little bakery on the main street instead. On the plus side the location is good and the room was spacious and clean.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient -- nice walking path to the river, easy to get to A1 Hill, museum and really great restaurant 100 yards away.
Stayed 1 night in Nov 2019

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable hotel
The hotel is one of the larger budget ones with a good central location. Very little English is spoken so be prepared to signal what you need. We attempted to get the breakfast but after waiting around the empty lobby/front desk for 5 mins gave up and went and bought our own elsewhere. The rooms are massive, the hotel feels a little dated and there is definitely smoking in the lobby and hallways. Overall this isn’t an amazing hotel but it’s still ahead of much of its budget competition in this area.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect to walk to all the sites important to the Siege of Dien Bien Phu. The restaurant and balconies on each floor overlook the river and you will see the planes which fly in two times a day. It’s easy to imagine the planes which supplied the French with aid during the battle using the same airfield in 1954. The market and a street of restaurants are within two minutes walk. A comfortable stay.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay ..great service nice staff
Great place to stay ..
Stayed 2 nights in Dec 2018

10/10 Excellent

BudgetJetsetter, New York City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great wifi and working air conditioning. Close to restaurants and tourist spots.
Stayed 1 night in May 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth your time
Highly disappointed
Stayed 3 nights in Mar 2019

10/10 Excellent

Dirk, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in DBP. Better than expected.
Good boutique hotel. Excellent price/quality. Perfect service. Management speaks fluent english. Large room. Good wifi and airco. Garage for moto. Walking distance to all tourist spots.
Stayed 1 night in Nov 2018

10/10 Excellent

Peter, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable room. Friendly staff. Good location 700 metres from the bus station. Excellent value for an overnight stop to or from Laos.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Water on the floor in the bathroom. Also a dead lizard that the cleaning staff missed. But what do you expect from a inexpensive property. .
Stayed 2 nights in Sep 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern
We were very pleasantly surprised when we walked into a very clean, modern and comfortable room.
Stayed 1 night in Sep 2018

8/10 Good

Bart, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
In centre of town. Very comfortable and in walking distance to everything.
Stayed 2 nights in Jul 2018

8/10 Good

EDGARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room with air-conditioning. .with elevator access .it is a local hotel behind a road in the middle of the city..and close to local restaurantS.mwifi available. .ot is convenient
Stayed 1 night in May 2018

8/10 Good

Paul

Liked: Cleanliness, room comfort
Kind of OK.....
Check in was friendly - then we discovered we had been given a poor room with no view as opposed to a De Luxe River View room. Complained - they said we could move in 2 hrs. Went out - came back in 2 hours and there was a different non English speaking receptionist on who did not know what was happening - but all our luggage was gone ! She gave us a key to a room - went up and there was someone in there (She was basically guessing). Eventually after trying various keys and rooms we found our luggage in a better room ! Be warned - we found all the room keys in reception with no one watching them - not v secure. The room was OK (Well the river view) and well worth the money - comfy with good wifi. Breakfast was just about passable. All in all it was cheap and fairly comfy so we can't complain too much - but I suspect they tried to give us a really poor room and give the good room we paid for to someone else which is sharp practice.

8/10 Good

Ted , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Homely
Given the isolation of Dien Bien this hotel is of a very good standard. With limited English the staff made every effort to please. Safe and secure. Walking distance to eating area and main attractions. Breakfast is basic but filling. All up great value for what you pay.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel
We were staying in Dien Bien Phu to pass through to Laos. We chose the hotel based on reviews and it exceeded expectations. Tip for getting advice - have a translation App on your phone if you can. Our experience was the person with the best advice was not necessarily the person with the best English! Additionally, it was very difficult to get information about crossing into Laos from Vietnam but this hotel help and was able to source a taxi able to take us over the border to Muang Khua. Many thanks.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Great value hotel. Could not do better for the price.
Stayed 1 night in Nov 2017

10/10 Excellent

Cristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot
We spent one night and caught a 0530 bus. They even made us breakfast to go!!! Very nice modern hotel in a quiet spot. The staff and service were excellent.
Stayed 1 night in Nov 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Well located hotel. Walking distance from every thing to be seen, including the airport (20 minutes). Friendly staff but very little English spoken.
Stayed 1 night in Jul 2017

8/10 Good

Veronica

One of the better choices in Dien Bien Phu
We only stopped here for one night to see the 1953/54 war sites. We flew in from Hanoi and flew back the next day so had about 24 hours in DBP in total. We saw everything there was to see on the first day and spent the second day just killing time and relaxing. This hotel is in a great location for sightseeing and for eating options as well. It is not fancy by any stretch, but perfectly adequate. The room was large, WiFi was strong, bed was enormous and comfortable and the A/C didn't fail us thankfully as it was very hot outside. The TV had good reception and a couple of English speaking channels. On the downside we had no hot water but as it was so hot out we didn't care too much. The bathroom had a bit of a foul smell too so we made sure the door to it was closed at all times. We didn't partake in the breakfast that was included, we ate out instead. At about 10am a staff member knocked on our door and mimed if we wanted breakfast which was very sweet I thought.
Stayed 1 night in May 2017