Acacias Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacias Hotel

Property entrance
Poolside bar
Private beach nearby
Lobby
Junior suite | Living area | 45-inch LCD TV with satellite channels, TV

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Lotissement Heron BP 4111, Djibouti, 4111
  • Our Lady of the Good Shepherd Cathedral
    4 min drive
  • Église Éthiopienne Orthodoxe Tewahido St Gabriel du Soleil
    4 min drive
  • Port of Djibouti
    4 min drive
  • Djibouti (JIB-Ambouli)
    23 min drive

Room options

Master Suite

  • 70 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

Junior suite

  • 60 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room

  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, Balcony

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Acacias Hotel

Beach hotel with a conference centre and a poolside bar
Spend the day playing on Acacias Hotel's private beach then return to dine at one of the hotel's 2 restaurants.
Acacias Hotel offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. 45-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision. Guests aged under 11 years old are not allowed in the swimming pool.

During your stay at Acacias Hotel, you'll be close to Port of Djibouti. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Sankal Restaurant, one of the property's 2 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute drive from Our Lady of the Good Shepherd Cathedral and a few minutes from Église Éthiopienne Orthodoxe Tewahido St Gabriel du Soleil
  • Free airport shuttle service
A private beach is featured. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 280 square feet (26 square metres) and includes a conference centre. An outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Acacias Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Djibouti hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.
Sankal Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Sunset Bar and Grill – This poolside bar specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge – This coffee shop specialises in international cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: DJF 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Sankal Restaurant
  • Sunset Bar and Grill

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (280 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Acacias Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DJF 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately DJF 25.00 per person
  • Rollaway bed fee: DJF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Acacias Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Acacias Djibouti
Acacias Hotel
Acacias Hotel Djibouti
Les Acacias Hotel Djibouti
Acacias Hotel Hotel
Acacias Hotel Djibouti
Acacias Hotel Hotel Djibouti

Acacias Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 8 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fitzgerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Fitzgerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Selam

Stayed 3 nights in Apr 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HIGH LIGHTS about this property would be the rooms with balconys, the Excellent outdoors seating space and my favorit being right by the water.
Stayed 2 nights in Sep 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches in the room. Dishes in the hallway for two days. Room was filthy. Shower was dirty and had calcium deposits caked over the handle. The worst hotel I have ever stayed in. I left after one night and will seek a refund for the entire stay.
Stayed 3 nights in Jul 2023

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les Acacias was a great little oasis in Djibouti. Being able to come back to the calm pool area after being out all day was perfect. Rooms were in good shape and had decent wifi. The included breakfast was also pretty good. Be sure to say hi to Zeus the friendly pool dog!
Stayed 3 nights in Jan 2020

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Simple but pleasant hotel. Pool area is on the small side but overall clean and well kept. Staff are very friendly and helpful!!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3-star hotel in Djibouti
This is a well-appointed hotel at the far end of Heron district. You will need a taxi to get here, or it’s a long walk to the center. The rooms are spacious and comfortable, with powerful AC. Each room has a small balcony. The hotel is on par with most 3-star hotels in North America (eg. Days Inn, Ramada): Breakfast could have been better, and consists of many carbs. But, it did the job. Pool is nice and refreshing. Service was excellent! Very friendly and knowledgeable staff. My shuttle to the airport was late by 20 minutes, but this did not affect my flight as I was already early.
Stayed 1 night in Aug 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort At a Short Notice
The place was excellent as well as the staff
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

dave, ottawa

Liked: Cleanliness, property conditions & facilities
Suitable business traveller destination. Well appointed and reasonably priced relative to comparabes. Place needs a business centre though.
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Price to quality ratio (overrated)
The staff was very friendly, but apart from that the hotel is far from being a 200usd ++ hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Quiet, clean, could improve
The hotel can be easily reached from the airport via taxi. It is clean although not very well maintained. Lots of limescale in the shower but more than decent water pressure. There's no way that I could find to block the fan over the bed so if you're sensitive to noise that can be annoying. The hotel is quiet, good for sleeping and mattresses are on the hard side (which i personally like). Had dinner and breakfast and enjoyed both - including a glass of wine. The hotel is on the sea well enough but I would personally avoid swimming. Swimming pool is there although not very big. The most annoying feature is the building next to it that seems to belong to one military base for staff accommodation. Their balconies all look into the swimming pool so self-conscious swimmers might be embarrassed.

2/10 Terrible

BD, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sliding quality no attention to the guests
I have spent well over 100 nights in this hotel. It was never the best, but the staff was warm and friendly. The hotel management has always seemed to want to offset the warmth and friendliness of the staff. Last winter I had stayed close to 60 days, I had an evening flight out. I requested a late checkout. The only consideration was to charge me full rate for an additional day, even though I only wanted to check out at 4 pm rather than noon. It is not like it is a luxury hotel. It would be consider a low end hotel anywhere other than Djibouti. It happened again on this trip. My flight was leaving late evening. I wanted a shower having had to work the day--Djibouti, even in winter, is still a hot humid place to work. Their only option was a "half day" charge, which turned out was nearly full rate. Most quality hotels would have given such a long staying and frequent visitor, a complementary late checkout. No, my experience is they want the extra time to gouge their loyal customer one more time. Well this time was the last time for me. There are other hotels in Djibouti. I used to recommend the Acacias Hotel as being a good value when put in conjunction with the great staff. There are still some of those great and friendly staff members left, but I am joining the ones that are no longer there and leaving too..

10/10 Excellent

LA, VA Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Relaxing
Wonderful stay. Pool area is relaxing snd inviting. Food is delicious. Staff is welcoming.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel and staff, Great value.
The thing that brought me to the Acacias was the great rates. The thing that has kept coming to the Acacias is the staff. Everyone was very friendly and welcoming without them being overbearing. I have had several extended stays at the Acacias Hotel. The staff is always helpful and pleasant. The rooms comfortable and clean. The hotel restaurant has a great menu and a wonderful chef. The menu was updated regularly, which makes staying several weeks and dinning at the hotel very feasible. The restaurant is very affordable.

8/10 Good

Michael, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Djibouti
A relatively new hotel in quite area @ end of peninsula .location is in a safe neighbourhood close to casino/kempinski/embassies.nice lobby with sofas.papers,fountain, with aircon/gift shop/ATM(not working).Outdoor pool with bar.Restaurant serves all meals,breakfast is poor but can ask for fresh juice & eggs.Food is good quality & served hot,dinner buffet is excellent when hotel is busy.Rooms are good size with king bed/wifi/aircon/tv/desk.Bathrooms are basic & walk in shower needs renovating.No problem staying extra night & airport shuttle(surcharge).available.Staff make the difference here & are friendly & helpful,credit to manager & reception/restaurant staff for looking after guests.good value with good service.

4/10 Poor

LadyB

Disliked: Property conditions & facilities
Not customer oriented and overpriced.
Room did not have a bathtub, there was no view despite being next to the beach. There was no table in the room, thus no work station. Food and business center services overpriced. Charged 20 USD for airport pickup, internet only works on one device per customer. Worth going elsewhere.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice physical structures, good breakfast, very clean, but terrible staff communication and service. Failed to send us a car that we specifically ordered when we arrived at 2am, then failed to send us a car after we called to ask for one. Told us the wrong check-out date, then got angry with us not checking out in time.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms, bad service
The pros: rooms were very comfy, with suites (couch can serve as a second bed), a small kitchenette with fridge (though the fridge actually working was hit or miss), very spacious and nice bathrooms, good counter space and shower, nice TV, AC. Hair dryer stayed on for about 1 min at a time but at least there was one! Incredible pool that was clean, large and lovely for an early morning dip. What was really NOT good about this hotel was the service!! We booked an airport pickup by forwarding our itinerary and were **not picked up** -- they got the date wrong and just were generally incompetent. Efforts to have them book us a cab got us a rate 5x the normal market price. Efforts to have the front desk book tourist activities were met with enormous incompetence and lack of basic English understanding ("two pairs" is not the same as "two people"). One night room service didn't even show up. However, they did provide us with two plug adapters. Overall, expensive for really bad service but the rooms were very nice (and the pool was stellar).

4/10 Poor

TuomoH, Helsinki Finland

Disliked: Staff & service, room comfort
Overpriced hostel
Only item I can give a ratinh nice, was the view from the window, to the pool and to the sea. the breakfast was funny, have say a circus, never seen earlier.The guards at the gate of hotel, I can't bring in any wine from the town. The Manager allowed me bring in my wine bottle. The worst at the end, I checked out on Friday (muslim holiday ) morning. It took 40 minutes, because I had wait for the reception boss, the young guy at the counter could not do anything, only to call the boss, who was home. Finally everything went OK, they gave me free of charge lit to airport Newer again

8/10 Good

Katrina, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil haven from the bustle of Djibouti City
The staff went out of their way to accommodate every wish we had and to make our stay as pleasant and enjoyable as possible. Be that helping with the bookings of excursions or setting up a table for us by the pool for dinner. Really exceptional! The room was well appointed and very clean, the pool area neat and cozy. It surpassed our expectations which were a little bit mixed after some of the comments made. The only disadvantage is the location as it's a taxi ride to the city center, but it's a choice between sea view of central location.

8/10 Good

RG Bob, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Solid choice in Djibouti
I spent 4 nights at this hotel. It is a notch down from the Kempinski or Sheration but a much better value for the price. Clean, new and comfortable. The staff works very hard to be helpful. Some of them are very good; others try hard but are inexperienced and not at the same level. Located at the end of the peninsula, the hotel is fairly isolated (although walking distance from the Kempinski). Other than occasional difficulties with wifi, everything worked well. Breakfast buffet was adequate.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baaaaaaaaad hotel