10/10 Excellent
Brittany
Travelled with group
22 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittany
Stayed 1 night in May 2024
Private host
Puma Resort Hotel
4.5 star property
VIP Access
Choose dates to view prices
Photo gallery for Puma Resort Hotel
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Pool
- Bar
- Gym
- Laundry
- Room service
Explore the area
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430
- Ciudad del Este (AGT-Guarani Intl.)56 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
- Expect exceptional service
- Extra savings and perks for BONUS+ members
Room options
View all photos for Triple Standard
Triple Standard
- 46 sq m
- Sleeps 3
- 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds
View all photos for Triple Superior
Triple Superior
- 46 sq m
- Sleeps 3
- 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds
View all photos for Family Room
Family Room
- 39 sq m
- Sleeps 5
- 1 Queen Bed and 3 Single Beds
View all photos for Doble Superior
Doble Superior
- 46 sq m
- Sleeps 2
- 1 Queen Bed OR 2 Large Single Beds
View all photos for Doble Standard
Doble Standard
- 24 sq m
- Sleeps 2
- 1 Queen Bed OR 2 Large Single Beds
View all photos for Cuadruple Standard
Cuadruple Standard
- 46 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Single Beds OR 4 Large Single Beds
View all photos for Cuadruple Superior
Cuadruple Superior
- 46 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Single Beds OR 4 Large Single Beds
About this property
Puma Resort Hotel
Colonial resort with 2 outdoor pools and free breakfast
This smoke-free resort features 2 outdoor pools, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and a coffee shop/cafe are on-site. Change of towels is available on request
Puma Resort Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and a hairdryer. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.
This Doctor Juan Leon Mallorquin resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include offices, desks and desk chairs. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
At Puma Resort Hotel, you'll find features such as free breakfast, WiFi in public areas and self-parking.
- Free buffet breakfast served daily
- Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
- Free self-parking and Motorhome/coach/lorry parking
- Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
- Take a swim in the 2 outdoor pools
- Services include dry cleaning/laundry, a concierge and tour or ticket assistance
- On-site recreation includes 2 outdoor tennis courts, a gym and a playground
- Airport, railway station and local-area shuttle service available for a fee
Puma Resort Hotel offers its guests 2 outdoor swimming pools, outdoor tennis courts, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.
Business amenities include a business centre, meeting rooms, and coworking spaces. A library, a terrace, and multilingual staff are also featured at the luxury Puma Resort Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 30 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.
This Colonial Doctor Juan Leon Mallorquin resort is smoke free.
Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Puma Resort Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Area shuttle (surcharge) up to 30 kilometres
- 24-hour train station pick-up and drop-off shuttle (surcharge)
- Train station shuttle on request
- Bus station shuttle (surcharge)
- Shopping centre shuttle (surcharge)
- Free secured, uncovered self parking on site
- Free RV/bus/lorry parking on site
- Onsite parking options include a garage
Food and drink
- Free buffet breakfast available daily 7:00 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Private picnics
Things to do
- 2 outdoor pools
- 2 outdoor tennis courts
- Children's pool
- Gym
- Library
- Outdoor pool (guest access)
- Playground
- TV in common areas
- Volleyball
- Winery release events
Family friendly
- 2 outdoor pools
- Children's games
- Children's pool
- Free cot
- Grocery/convenience store
- Highchair
- In-room babysitting
- Laundry facilities
- Playground
- Pool toys
- Soundproofed rooms
Conveniences
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Business centre
- Coworking space
- Meeting rooms
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Pool loungers
- Pool umbrellas
- Terrace
Spa
- In-room massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Accessible bus station shuttle
- Accessible train station shuttle
- No lift (single-level property)
- Smooth flooring in public areas
- Smooth flooring in room
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free cot
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 32-inch LED TV with premium cable channels
- Netflix
- Pay films
- Streaming services
Food and drink
- Champagne service
- Limited room service
- Meal delivery service
- Minibar
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Eco-friendly toiletries
- Electrical adapters
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- LED lighting
- Office
- Soundproofed rooms
- Water-efficient showers
- Water-efficient toilets
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from 22 August 2024 to 21 August 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Puma Resort Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
- Pool access available from 7:00 AM to 8:00 PM
- One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin
Puma Resort Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 5 reviews" "
10 - Excellent
3
Rating 8 - Good. 1 out of 5 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews" "
2 - Terrible
1
10/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
adrian
26 Jul 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean
Stuff was very helpful , I will stay here again
adrian
2/10 Terrible
Orlando
9 Jan 2024
Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú.
Entonces falta mas información en la app para no seleccionar un hotel equivocado.
Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado.
Quedo atento a dicho reclamo y solicitud.
Orlando
Stayed 1 night in Jan 2024
10/10 Excellent
Mahysa
15 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Mahysa
10/10 Excellent
jacques
Travelled with partner
4 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
jacques
Stayed 2 nights in Mar 2023