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Mercure Box Hill Burford Bridge Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Box Hill Burford Bridge Hotel

Seasonal outdoor pool
Exterior
Breakfast and dinner served, international cuisine
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
At the Foot of Box Hill, Dorking, England, RH5 6BX
  • Box Hill
    ‪1 min walk‬
  • Juniper Hall Field Centre
    ‪8 min walk‬
  • Surrey Hills
    ‪14 min walk‬
  • London (LGW-Gatwick)
    ‪33 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Exterior

Wotton House Country Estate Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (283)
The price is €127
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Wotton House Country Estate Hotel

About this property

Mercure Box Hill Burford Bridge Hotel

Hotel with a seasonal outdoor pool, steps from Box Hill
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a seasonal outdoor pool are on-site. Housekeeping is available on request.
Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Box Hill Burford Bridge Hotel. During your stay, you're just a quick walk from Box Hill. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Emlyn Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Box Hill and 14 minutes on foot from Surrey Hills
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Box Hill Burford Bridge Hotel. For a fee, parking is available.

This 4-star Dorking hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.
Emlyn Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 per person
  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 7:30 AM to 6:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 248 out of 540 reviews" "
Rating 8 - Good. 167 out of 540 reviews" "
Rating 6 - Okay. 59 out of 540 reviews" "
Rating 4 - Poor. 39 out of 540 reviews" "
Rating 2 - Terrible. 27 out of 540 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff absolutely lovely, could not have been made more welcome
Stayed 1 night in Oct 2024

10/10 Excellent

A M D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not so good for disabled patrons
Friendly staff at check-in, great rooms only let down by zero WiFi signal. Hotel and car park not best suited for disabled people - lots of stair, no assigned spaces in car park - needs addressing
Stayed 1 night in Oct 2024

2/10 Terrible

Ritul

Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LINDA

Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The entryway and main building is lovely. However our room was in a secondary part of the building, was very tired looking and felt more like a residential care home than a hotel. Disappointed as what we paid didn’t reflect what we got.
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.
Stayed 1 night in Sep 2024

6/10 Okay

Maisie

Average
Pretty basic to be honest. Paid nearly £100 for the room, no breakfast. Slow check in. Pretty rubbish room service, you can order food to room but have to go to bar to order which I didn’t do cos what’s the point in that. Food menu overpriced. Air con not working properly in room - in peak summer. I was excited to stay here but left a bit disappointed to be honest. The pool is nice though.
Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely large heated pool that’s included in the hotel stay. Nice restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet and clean hotel..friendly staff🙂
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay very clean and they have a great afternoon tea!
Stayed 4 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, room comfort
A lovely location
We had a 1 night stay as we were attending a wedding at nearby Denbies Vineyard. The location was excellent and we managed a dip in the pool. We had drinks and burgers at the bar which were reasonably priced and the room was comfortable and a good size. The hotel is a bit dated in places but I would recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 13th Wedding anniversary
We had a wonderful 2 night stay. The staff were amazing and we enjoyed using the heated swimming pool. The breakfast was delicious. I would definitely stay here again, especially during the summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely appointed hotel, lovely staff, very convenient for train travel to London
Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrey Hills Break
We have stayed in the Mercure Burford Bridge on a number of occasions and this latest stay did not disappoint. A friendly comfortable hotel with a great lawned garden and outdoor swimming pool, perfect for warm sunny summer days. A great location for exploring the Surrey Hills with many attractions nearby, including Polesden Lacey.
Stayed 2 nights in Aug 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Fab hotel for a mini stay cation with sun and swimming. Made up got not being able to go abroad. Pretty surroundings, great service and good food. Can't fault it for the price!
Stayed 1 night in Aug 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely and the pool is a blessing when you have sunshine. Rooms are clean have air conditioning
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad night sleep
Terrible was up all night due to noise complained and nothing done about it wouldn’t stay again
Stayed 1 night in Aug 2024