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The White Horse

4.0 star property

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Photo gallery for The White Horse

Exterior
Pet-friendly
Egyptian cotton sheets, premium bedding, in-room safe, desk
View from property
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
High Street, Dorking, England, RH4 1BE
  • Dorking Museum and Heritage Centre
    ‪4 min walk‬
  • Surrey Hills
    ‪2 min drive‬
  • Betchworth Park Golf Club
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for FANCY ROOM

FANCY ROOM | Egyptian cotton sheets, premium bedding, in-room safe, desk

FANCY ROOM

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for COMFY FAMILY ROOM

Egyptian cotton sheets, premium bedding, in-room safe, desk

COMFY FAMILY ROOM

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for COMFY ROOM

COMFY ROOM | Egyptian cotton sheets, premium bedding, in-room safe, desk

COMFY ROOM

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for REALLY COMFY FAMILY ROOM

Egyptian cotton sheets, premium bedding, in-room safe, desk

REALLY COMFY FAMILY ROOM

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for SNUG ROOM

SNUG ROOM | Egyptian cotton sheets, premium bedding, in-room safe, desk

SNUG ROOM

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for REALLY FANCY ROOM

REALLY FANCY ROOM | Egyptian cotton sheets, premium bedding, in-room safe, desk

REALLY FANCY ROOM

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for ACCESSIBLE ROOM

Egyptian cotton sheets, premium bedding, in-room safe, desk

ACCESSIBLE ROOM

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for REALLY COMFY ROOM

Egyptian cotton sheets, premium bedding, in-room safe, desk

REALLY COMFY ROOM

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (547)
The price is €107
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Mercure Box Hill Burford Bridge Hotel

About this property

The White Horse

Hotel with a 24-hour front desk, near Surrey Hills
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
The White Horse offers 56 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 30-inch flat-screen televisions come with digital channels.

Bathrooms include designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The White Horse. During your stay, you'll be within walking distance of Surrey Hills. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Surrey Hills and 15 minutes from Chessington World of Adventures
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 4-star Dorking hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
The White Horse has a restaurant on site.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Golf

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cots (infant beds) are available for GBP 0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 0 per night
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

White Horse Hotel Dorking
White Horse Dorking
The White Horse Hotel Dorking Surrey UK
White Horse Hotel
The White Horse Hotel
The White Horse Dorking
The White Horse Hotel Dorking

The White Horse Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 81 out of 98 reviews
Rating 8 - Good. 13 out of 98 reviews
Rating 6 - Okay. 3 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Central location, public car park across the road free after 6pm until 8am, quality restaurant on site, overall nice experience, thanks.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was newly refurbished so was in very good condition and the bed was very comfortable. Only downside was no control of the temperature in the room. We ate with friends in the restaurant in the evening and reviews were mixed with a vegetarian meal being unavailable although there was only a choice of 3 and no house red wine. The surroundings however were very pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed a lovely one night stay at this beautiful hotel. Lovely room which was very clean and exceptionally comfortable. All facilities were great. Staff were very friendly and accomodating. Will definitely return.
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, clean and with great amenities and excellent treats!
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel and really fab rooms.
Lovely stay with family for a party in town. Hotel was great and lots of lovely touches.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute! Will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Clare

Stayed 1 night in Oct 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place.
The central heating didnt work, but the staff and hotel were amazing throughout.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The evening meal was excellent. Good choice of dishes. The service was really good. Rooms have been refinished earlier this year and are very warm and inviting with great facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
A loveky hotel/pub. Rooms were tastefully decorated with nice furnishings. Very friendly staff. Cozy and warm. Lovely food. Authentic. The town was disappointing for shops although lots of places to eat and some pubs. We just stayed in to eat and drink as it was so nice.
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am writing to share feedback from our recent stay at the White Horse, Dorking. While there were aspects we enjoyed, certain elements of our experience did not meet our expectations. To begin on a positive note, we were truly impressed by the room itself. It was beautifully designed, comfortable, and added a sense of luxury to our stay. However, we encountered some disappointments with the dining services. The breakfast service was terribly slow; we waited a significant amount of time to be acknowledged to be seated then a further 15 minutes before our order was taken. It took 25 minutes to be served our drinks, which was just juice, and our meal was finally served 45 minutes later. When breakfast was served, one of the items was wrong but the response was that it would take another 20 minutes to replace which made us feel like an inconvenience to them. There was no communication from staff that service would take so long and overall it impacted our morning plans. Additionally, during dinner service the evening before, the one menu item my wife and I were both looking forward to was unavailable, however we weren’t told this until we tried to order. When ordering dessert we were then declined one of our choices again due to lack of availability. We believe these are areas for potential improvement, and I wanted to share this in hopes of enhancing the experience for future guests.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Fantastic, quaint, & charming. Excellent service and food.
Stayed 1 night in Oct 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely English country hotel. Excellent restaurant and lobby area. No air conditioning, so the rooms in mid-summer are very hot; fans provided but inadequate.
Stayed 4 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quaint hotel! Check in was friendly. Since there were two sets of stairs to climb with our luggage, we would have appreciated help to our room as I’m no longer a Spring chicken. This is my only complaint. There was a bright pink old fashioned radio softly playing music when we entered. A personally addressed hand written welcome card and complimentary treats and beverages provided. Two luggage racks were extremely appreciated. In our three weeks of traveling, only one other hotel provided a luggage rack. The heated towel rack in the bathroom was already on with the towels nice and warm. My favourite thing, even though we didn’t have a dog with us, was the “Stick Library” basket by the outdoor dog wash station. This hotel understands stepping up service! Even our check out was enjoyable. Wish we could have stayed longer!
Stayed 1 night in Sep 2024

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable and friendly pub/hotel. It was clean, convenient and quiet at night. The room was spacious and welcoming. Would definitely stay again.
Bedroom
Pub area
Stayed 1 night in Sep 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful building. Close to Box Hill for Stepping Stones Walk which is what we wanted. Also on bus route. Lovely ambience. Beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of AC only criticism. Lovely room and lovely staff
Stayed 1 night in Aug 2024