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Business Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room - Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at EuroStar Hotel, you'll be within walking distance of Westphalian State Theater. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • 13 minutes by car from Signal Iduna Park and 11 minutes from Westfalenhallen
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

EuroStar Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for EuroStar Hotel

Everyone (2)
3 out of 5
Freundliches Personal, gutes Restaurant im Haus. Zimmer etwas spartanisch und nicht vollkommen sauber (aber auch nicht wirklich schmutzig, vielleicht ein kleines bisschen zu nachlässig geputzt).

Posted by on 16 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by Leiterin Öffentlichkeitsarbeit

Hallo, wir freuen uns, dass Sie sich unser Team herzlich willkommen fühlten und auch unser Lokal sie überzeugt hat. Die Zimmereinrichtung ist völlig neu und uns gefällt sie gut, so ist auch das Feedback der meisten Gäste. Gäste sollten natürlich nichts bei der Sauberkeit zu beanstanden haben. Schade, dass Sie uns vor Ort nicht angesprochen haben. Wir hätten uns gerne davon überzeugt und auch geholfen.

4 out of 5

Posted by on 26 Dec 2018

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Comment from Hotel Management

4 Jan 2019 by Leiterin Öffentlichkeitsarbeit

Vielen Dank für Ihre Bewertung, wir freuen uns über Ihr positives Feedback.

4 out of 5

Schönes Hotel

Waren zwei Nächte da. Das Personal war sehr freundlich und zuvorkommend Würden wieder kommen

Posted by on 13 Feb 2017

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Comment from Hotel Management

15 Feb 2017 by Rezeption

Lieber Gast, wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und wir Sie mal wieder bei uns begrüßen dürfen.

Renovations + Closures

The property is closed between 18 December and 3 January.

Property Features

EuroStar Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly EuroStar Hotel. Limited free parking is available on a first-come, first-served basis. This Castrop-Rauxel hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Castrop-Rauxel Süd Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

EuroStar Hotel offers 47 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 8:00 AM.

Bistro – This bistro only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open 24 hours on weekends and limited hours during the week.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • Pets: EUR 7.50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 9.50 for adults and from EUR 4.50 for children
  • Pet fee: EUR 7.50 per pet, per night
  • Service animals are exempt from fees
  • Air conditioning fee: EUR 5 per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EuroStar Castrop-Rauxel
  • EuroStar Hotel Castrop-Rauxel
  • EuroStar Hotel Hotel
  • EuroStar Hotel Castrop-Rauxel
  • EuroStar Hotel Hotel Castrop-Rauxel

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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