Hotel Carlton

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January 2025

Photo gallery for Hotel Carlton

Standard Triple Room | Blackout curtains, free WiFi, bed sheets
Exterior
Property entrance
Interior entrance
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Lütge Brückstraße 5, Dortmund, NRW, 44135
  • Orchestra Center NRW
    1 min walk
  • Dortmund Concert Hall
    2 min walk
  • Westenhellweg Street
    3 min walk
  • Dortmund (DTM)
    22 min drive

Room options

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Comfort Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Hotel Carlton

Hotel connected to a shopping centre in Dortmund City Centre
This smoke-free hotel features express check-out, tour/ticket assistance and free WiFi in public areas. Other amenities include multilingual staff.
Hotel Carlton offers 44 accommodations with blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
With your stay at Hotel Carlton, you're connected to a shopping centre and just a quick walk from Orchestra Center NRW. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served weekdays for a fee
  • Services include tour or ticket assistance and luggage storage
  • 7 minutes by car from Signal Iduna Park and 7 minutes from Westfalenhallen
Hotel Carlton offers its guests multilingual staff, tour/ticket assistance, and express check-out. Public spaces have free WiFi.

This Dortmund hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 9:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 10.90 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 1 January and 9 January.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.9 per person
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE320102808
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from noon - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number HRB153429

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Carlton Dortmund
Carlton Dortmund
Hotel Hotel Carlton Dortmund
Dortmund Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton
FF E Hotel Carlton
Hotel Carlton Hotel
Hotel Carlton Dortmund
Hotel Carlton Hotel Dortmund

Hotel Carlton Reviews

Reviews

6.8
Rating 10 - Excellent. 37 out of 242 reviews" "
Rating 8 - Good. 84 out of 242 reviews" "
Rating 6 - Okay. 65 out of 242 reviews" "
Rating 4 - Poor. 33 out of 242 reviews" "
Rating 2 - Terrible. 23 out of 242 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location. Staff were very friendly and wonderful. Condition of hotel is extremely outdated and uncomfortable. Very expensive for what it was.
Stayed 2 nights in Jun 2024

6/10 Okay

Bustena

I didn’t like the fact that upon extending my stay they switched me to a room without bathroom.
Stayed 1 night in May 2023

6/10 Okay

Joshua, Long Beach

Stayed 1 night in Feb 2023

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Amenities
About as basic asmyou can get...if you just want a bed to sleep on the its ok.
Stayed 1 night in Feb 2023

4/10 Poor

Graeme

Avoid
Room was nowhere near the actual hotel, parking was also nowhere near. Loads of noise in the middle of the night people shouting and screaming within the hotel gated area.
Stayed 1 night in Nov 2022

8/10 Good

Paul

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Ideal for budget football fans
Nice , clean but old and basic
Stayed 2 nights in Oct 2022

8/10 Good

david

Stayed 1 night in Oct 2022

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Dominique

Stayed 2 nights in Sep 2022

6/10 Okay

Assis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/10 Poor

Arshak

Travelled with family
Disliked: Cleanliness
Rooms were just super dirty
Stayed 2 nights in May 2022

10/10 Excellent

Avedis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nice place
Stayed 3 nights in Aug 2021

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for solo traveler.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff is extremely polite, but the WiFi wasn't working and the rooms were a bit too hot, overall it's a decent hotel but not for this price.
Stayed 1 night in Aug 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service
FF&E Hotel Carlton March 2020
Hotel was basic, staff friendly, breakfast good, wifi didn't work, room basic and old fashioned, but very clean. WC and shower along corridor. For the price it was good. My only complaint was noise from outside, as it was Saturday night and there were people being people until the early hours. Lots of bars nearby if that's your thing.
Stayed 1 night in Mar 2020

8/10 Good

capatina

Stayed 2 nights in Feb 2020

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loaction
Great stay in a lovely hotel. Breakfast was ok nothing special. The hotel in a great loaction and I woukd stay again
Stayed 1 night in Feb 2020

8/10 Good

Theresa

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
I thought there was a private bathroom in my room but there were a few share-bathroom on 2nd and 4th floor. As a female traveler, I didn't feel safe and secure when I need to share bathroom with the others.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and a great price. good breakfast and easy access
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019