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Hotel Excelsior

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December 2024
January 2025

Photo gallery for Hotel Excelsior

Lobby
Interior entrance
Lounge
Front of property
Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Lange Straße 1, Dortmund, NW, 44137
  • Westenhellweg Street
    2 min walk
  • Dortmunder U
    4 min walk
  • Thier-Galerie
    6 min walk
  • Dortmund (DTM)
    24 min drive

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Triple Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (5 Persons)

  • 30 sq m
  • City view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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includes taxes & fees
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About this property

Hotel Excelsior

Central hotel connected to a railway/underground station in Dortmund with a 24-hour front desk
A bar/lounge, self parking and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Excelsior offers 54 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Excelsior. During your stay, you'll be connected to a railway/underground station and just a quick walk from Westenhellweg Street. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 4-minute drive from Westfalenhallen and a few minutes from Signal Iduna Park
Hotel Excelsior offers its guests a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Dortmund hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Lobby Bar – On-site bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 14.90 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 14.90 for adults and EUR 7.90 for children
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 14.9 for adults and from EUR 7.9 for children
  • Covered self-parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting
The check-in location differs from the property location. To check in, guests will need to go to Hoher Wall 38
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 864 reviews" "
Rating 8 - Good. 289 out of 864 reviews" "
Rating 6 - Okay. 118 out of 864 reviews" "
Rating 4 - Poor. 66 out of 864 reviews" "
Rating 2 - Terrible. 68 out of 864 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Aleksandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not happy
I arrived late at night (11pm) with my family. We were notified that car park is payable extra even though there was no such information in the description. I was ok with paying extra for the breakfast but again, I was overcharged, all in all original payment was €113 but in the end I paid €159. Breakfast was supposed to be €24 for one adult and two children, parking was supposed to be €14. It was late and I was with two children so I couldn’t get to the bottom of it and left it but I wouldn’t stay there again. Rooms spacious and enough beds. Carpet worn out throughout - loads of signs of wear and tear. Breakfast incl coffee not great, would be better to go to local cafe.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Good location - close to the city centre and Dortmund Hbf train station. No A/C in the room - it was very hot in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeyakumar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were nice and clean, staffs were very friendly and helpful. It's bang in the city centre everything is walkable, mall, food and shopping area, train station few steps away. The negative experienced was that a beggar just walk through the door without anyone apprehending her as main door entrance is wide open always. We caught out the beggar on the 2nd floor where our room was, trying on some doors. We immediately reported it to the staff. She was found and sent her way out. Which the staff has told my husband she's been doing it the last 2 years but police won't do anything. I fairness the hotel does have secured doors, but she seems knew when to come as she sneak in around checking time when the counter is busy with visitors. The only reason we knew she was a beggar as we saw her earlier begging by the entrance. Our overall experienced was great. We had a great time and definitely will book this hotel again in the future.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot, location for Dortmund town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotell
Totally worth the cost.
Stayed 2 nights in Jul 2024

8/10 Good

abdelkader

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Rasmus

Liked: Staff & service
Roms too hot without aircon. Bad air when we arrived.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful last minute find
What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Majken

Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this property due to its proximity to Dortmund HBF. Great hotel for our needs, could benfit with air conditioning in the bedrooms, however i belive a refit is being undertaken. Massive bedroom, clean bathroom and excellent breakfast. Dortmund city centre is quite litrally across the road, so a great location for exploring the centre. This hotel is located on a very busy intersection (inner ring road) so please be aware when booking. Also 30 minute walk away from the Dortmund stadium!
Stayed 2 nights in Jul 2024

8/10 Good

Mahinur

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Hotel staff were really nice, only issue i had was that on one of the rounds of housekeeping i was given a brown stained blanket 😨
Stayed 3 nights in Jul 2024

8/10 Good

jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good location and the staff were helpful. Rooms were a bit outdated and the rooms were very hot, along with all 6 pillows in the room being poor. Overall a good experience and decent quality place for the price.
Stayed 3 nights in Jul 2024

8/10 Good

Kazmir

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grand hotel, if perhaps a little tired in places. Close to the station, so great from transport perspective.
Stayed 1 night in Jul 2024

8/10 Good

Leon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Generally a nice hotel with good staff. Its location is superb with great restaurants and the town centre so close . Only minor problem was they have irons with no ironing boards .
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Luke

Stayed 4 nights in Jul 2024

6/10 Okay

Alain

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Travelled with group
Very clean Friendly staff Close to town centre
Stayed 3 nights in Jul 2024

6/10 Okay

Jarek

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Alejandro

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where really dusty , showeroom hold water came of to the floor , really bad experience.