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The Grey Hotel

3.0 star property

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Premium bedding, minibar, in-room safe, desk
Free daily buffet breakfast
Premium bedding, minibar, in-room safe, desk
Double Room | Premium bedding, minibar, in-room safe, desk
Check-in/check-out kiosk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
Schmiedingstrasse 11-13, Dortmund, NW, 44137
  • Westenhellweg Street
    ‪3 min walk‬
  • German Football Museum
    ‪3 min walk‬
  • Dortmunder U
    ‪4 min walk‬
  • Dortmund (DTM)
    ‪26 min drive‬

Room options

City-Apartment (Outbuilding)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Comfort Single Room, 1 Double Bed

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Property amenity

Residence Inn by Marriott Dortmund

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (107)
The price is €146
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Residence Inn by Marriott Dortmund

About this property

The Grey Hotel

Dortmund hotel in Dortmund City Centre with free breakfast and health club
This smoke-free hotel features a restaurant, a health club and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and laundry facilities.
The Grey Hotel offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at The Grey Hotel, you're just a quick walk from Westenhellweg Street. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute drive from Westfalenhallen and 6 minutes from Signal Iduna Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A health club, a vending machine, and multilingual staff are also featured at the business-friendly The Grey Hotel. You'll have access to the health club at a partner property. Parking is available for a fee.

This 3-star Dortmund hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
The Grey Hotel has a restaurant on site.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Grey Dortmund
Grey Hotel Dortmund
The Grey Hotel Hotel
The Grey Hotel Dortmund
The Grey Hotel Hotel Dortmund

The Grey Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 244 reviews
Rating 8 - Good. 93 out of 244 reviews
Rating 6 - Okay. 28 out of 244 reviews
Rating 4 - Poor. 0 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since 2018 I've been staying in the Grey Hotel for over 50 nights in total but I don't find any reason to switch to another hotel. Located inside Wallring, 2 minute walk from Dortmund Hbf and staff is helpful. I'll keep using it when I have a business trip to Dortmund.

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Dortmund HBF and central Dortmund. Staff were very helpful and room was clean and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMED, ganshoren belgium

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location good staff very clean City center in two minute
Stayed 4 nights in Sep 2024

10/10 Excellent

Julianne

Stayed 2 nights in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooms and the breakfast was nice. However, we were there on a very hot day until the lack of air conditioning was difficult for us to get a good night sleep. Unfortunately, we are used to air conditioning so this was difficult. The Dyson fans they provided Were helpful, however .
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Janos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the centre, easy walkable everything is nearby.. Very friendly and helpful staff...
Stayed 2 nights in May 2024

6/10 Okay

katherine

The good points about this hotel, proximity to the train station and being central. Wide selection of food for breakfast, which was included in the price. Staff helpful. Wi-Fi good. Not so good, musty smell in the room. I’d paid extra for economy double, courtyard view is looking at car park rather than street. Was disappointed with the hotel after reading positive reviews was not what I had hoped / expected. Was only there one night.
Stayed 1 night in Apr 2024

10/10 Excellent

Hiroki

Stayed 4 nights in Feb 2024

10/10 Excellent

Hiroki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dortmund Hbf, located inside walking and friendly staff. Also, if you pay €3, you can use gym Fit/One, 5-min. walk from the hotel. I stayed here for the first time since 2018 but there has been no change and excellent just like before.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and lovely
Stayed 1 night in Feb 2024

8/10 Good

Tamey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful, located in a large pedestrian area. Close to the train station, shops and restaurants. Also the bed was very comfortable, with a nice cozy duvet!
Stayed 3 nights in Nov 2022

10/10 Excellent

MOHAMED, ganshoren belgium

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL VERY GOOD PLACE NICE STAFF
Stayed 3 nights in Sep 2022

10/10 Excellent

Asaad

Stayed 1 night in Aug 2022

8/10 Good

Jennie

Stayed 1 night in Jun 2022

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent breakfast. Comfortable bed.
Stayed 3 nights in Apr 2022

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay option
If you really have to visit Dortmund this is an okay option, parking outside the hotel. Breakfast was okay and the staff were friendly
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except for the fact that the room was uncomfortably warm, and we visited in August.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
ok
ok, close to hbf and city center
Stayed 2 nights in Dec 2019

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, tight parking.
Excellent location close to train station. Breakfast buffet is good, scrambled eggs a little runny. Elevator very slow. King size bed is comfortable, washroom was a good size. New TVs were installed but the reception was choppy. Parking lot is tight with about a dozen spots.
Stayed 4 nights in Dec 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for one
Great location. Downtown and really easy to get to the Central station.
Stayed 3 nights in Sep 2019

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a business trip
Ok for a business trip, close to both the railway station and the city center, easy to get a Cab or to reach Dusseldorf airport (slightly larger than Dortmund's). Large rooms, some with a balcony, good+ breakfast.
Stayed 3 nights in Sep 2019

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Grey Hotel is a pocket gem; very friendly staff, well designed compact clean rooms, top quality buffet breakfast. Very reasonable rates via the usual suspects offers' websites. I wouldn't change a thing.
Stayed 1 night in Jul 2019