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Résidence de la Porte d'Arras

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Photo gallery for Résidence de la Porte d'Arras

Front of property
Superior Suite | Premium bedding, in-room safe, desk, iron/ironing board
Superior Double Room (Voltaire) | Bathroom amenities | Shower, free toiletries, hair dryer, towels
Superior Suite | Premium bedding, in-room safe, desk, iron/ironing board
Standard Double Room (Kenzo) | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Room service
  • Parking included
  • Free WiFi

Explore the area

Map
221 rue d'Arras, Douai, Nord, 59500
  • Douai Hotel de Ville
    ‪9 min walk‬
  • Ancienne Chartreuse
    ‪12 min walk‬
  • Notre Dame Church
    ‪15 min walk‬
  • Lille (LIL-Lesquin)
    ‪24 min drive‬

Room options

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Comfort Apartment, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Single Beds

Deluxe Double Room, 2 Single Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room, 2 Single Beds

  • 25.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Superior Apartment, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room (Voltaire)

Superior Double Room (Voltaire) | Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room (Voltaire)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Studio

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (Kenzo)

Standard Double Room (Kenzo) | View from room

Standard Double Room (Kenzo)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Premium bedding, in-room safe, desk, iron/ironing board

Classic Studio

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room (Mozart)

Comfort Double Room (Mozart) | Premium bedding, in-room safe, desk, iron/ironing board

Comfort Double Room (Mozart)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Résidence de la Porte d'Arras

Hotel in Douai with free parking
A snack bar/deli, a front desk safe and free self-parking are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include multilingual staff assistance and a banquet hall.
Résidence de la Porte d'Arras offers 18 accommodations with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.

During your stay at Résidence de la Porte d'Arras, you're just a quick walk from Douai Hotel de Ville. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe and multilingual staff
  • Within a 15-minute walk of Douai Hotel de Ville and Notre Dame Church
  • Free airport and train station pick-up shuttle service
There's a snack bar/deli on site. Public spaces have free WiFi. A roundtrip airport shuttle (available 24 hours) and A train station pick-up shuttle are free. The business-friendly Résidence de la Porte d'Arras also features multilingual staff, room service (during limited hours), and a front desk safe. Self parking is free.

This Douai hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • 24-hour free return airport shuttle
  • Free train station pick-up shuttle
  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Safe at front desk

Guest services

  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 14.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 14.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Résidence de la Porte d'Arras offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Résidence Porte d'Arras Aparthotel Douai
Résidence Porte d'Arras Aparthotel
Résidence Porte d'Arras Douai
Résidence Porte d'Arras
De La Porte D'arras Douai
Résidence de la Porte d'Arras Hotel
Résidence de la Porte d'Arras Douai
Résidence de la Porte d'Arras Hotel Douai

Résidence de la Porte d'Arras Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 105 reviews
Rating 8 - Good. 37 out of 105 reviews
Rating 6 - Okay. 10 out of 105 reviews
Rating 4 - Poor. 3 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place absolutely delightful, and wish I had booked 2 days so I could explore what looked like a lovely town.. Room was lovely, clean, comfortable. My only "issues" were 1. The parking is on road parking, which is fine, but you could end up parking quite far down the road like I had to. 2. The stairs. I battle with stairs and there were 4 flights to get up to my room. So, if like me you battle with stairs, this isn't ideal for you. But otherwise, absolutely delightful!

10/10 Excellent

Angela, Hertfordshire

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , host very helpful and friendly. Lovely location. Douai is a beautiful town with plenty of shops.
Stayed 2 nights in Mar 2020

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S
Stayed 1 night in Dec 2024

6/10 Okay

Renaud

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

CHRISTINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Laurence

Stayed 1 night in Oct 2024

10/10 Excellent

Fabrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Valery

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Chambre aménagée sous les toits, donc on ne tient pas debout dans 50% de la surface de la chambre qui n’est déjà pas très grande
Stayed 1 night in Oct 2024

10/10 Excellent

Fabrice

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit étape à Douai
Séjour d’une nuit, arrivée en autonomie avec des informations et photos envoyées par sms quelques jours avant, c’est parfait 😊
Stayed 1 night in Aug 2024

6/10 Okay

Sébastien

Travelled with family
Liked: Cleanliness, staff & service
Séjour correct
2 nuits dans cet appartement, séjour convenable. La douche est très petite. Malheureusement en période de travaux avec le marteau piqueur dès 8h du matin en bas de la rue ce n'est pas agréable comme réveil (fenêtre en simple vitrage)
Stayed 2 nights in Jul 2024

10/10 Excellent

Agnès

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
appartement agréable
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig und schön
Perfekte Zwischenübernachtung auf der Durchreise.
Stayed 1 night in Jul 2024

8/10 Good

Valery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

adjmal

Liked: Property conditions & facilities
Alles was gied behalve onbrekte er een airco's. Appartement was zeer warm
Stayed 1 night in Jul 2024

8/10 Good

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nicolas

Liked: Cleanliness
Disliked: Staff & service
Ras
Stayed 1 night in May 2024

10/10 Excellent

Fabrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très calme et très bonne literie
Stayed 1 night in Feb 2024

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour excellent nuit reposante et espace très propre
Stayed 1 night in Feb 2024

10/10 Excellent

Fabrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjour chez cet hôte ! Je recommande !!
Stayed 2 nights in Feb 2024

10/10 Excellent

Souad

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hicheme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024