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FAYA Hotel

3.5 star property

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Photo gallery for FAYA Hotel

Reception
Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers
Executive Twin Room | Egyptian cotton sheets, premium bedding, down duvets, minibar
Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers
2 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Akwa, Boulevard du 27 Aout, Douala, Région du Littoral, 37
  • Cathedral of Saints Peter and Paul
    ‪17 min walk‬
  • Douala Grand Mall
    ‪4 min drive‬
  • Port of Douala
    ‪5 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Twin Room

  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Room, 1 Queen Bed

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers

Deluxe Suite

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Twin Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

ONOMO Hotel Douala

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (119)
The price is €124
for 1 room
includes taxes & fees
21 Apr - 22 Apr
ONOMO Hotel Douala

About this property

FAYA Hotel

Central hotel connected to a shopping centre in Douala with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking and free airport pick-up are also provided. Additionally, a poolside bar, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
FAYA Hotel offers 132 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and minibars. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium digital channels and smart speakers. Bathrooms include complimentary toiletries and hairdryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool.
With your stay at FAYA Hotel, you'll be connected to a shopping centre and within walking distance of Cathedral of Saints Peter and Paul. Enjoy features like free WiFi in public areas, free self-parking and free airport pick-up service.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • Just a 2-minute drive from Eko Market and a few minutes from Cathedral of Saints Peter and Paul
  • Free airport pick-up shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. An indoor pool, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly FAYA Hotel. A free shuttle from the airport to the hotel is free (available 24 hours). Self parking is free.

This 3.5-star Douala hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Yam's – On-site coffee shop.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Yam's

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Private pool
  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at FAYA Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 23.0 per night.
  • Cots (infant beds) are available for EUR 16.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.57 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 7.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 16.0 per night
  • Rollaway bed fee: EUR 23.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
FAYA Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

FAYA HOTEL Hotel
FAYA HOTEL Douala
FAYA HOTEL Hotel Douala

FAYA Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in Akwa and accessible to many areas. Finex voyage, market, and shopping center are within a shot walk. The guest wifi was non accessible. The hotel had to provide me with their own internet access. Overall, the staff were very helpful. I would not hesitate to book another stay on my next travel to Douala.
Stayed 5 nights in Nov 2024

10/10 Excellent

FRANCK II, Harrisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They conceal the requirement to remit additional tax obligations that exceed the amounts indicated by the application.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front-desk service!
Stayed 1 night in May 2024

6/10 Okay

Mokom

Liked: Cleanliness, staff & service
The hotel staff , food were great but we constantly had issues with water. Either it’s no water available
Stayed 3 nights in Dec 2023

10/10 Excellent

Yanick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Cherydan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Isaiah

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

6/10 Okay

Hervet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem of dirtiness and crowds around the neighborhood could be of the city and or state level of responsibility other than that the hotel is performing okay in terms of safety and cleanliness. One other thing that could be added is the fact that there is no shower curtains in the bathrooms.
Stayed 3 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Micael, DALLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Julienne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staffs very friendly
Stayed 9 nights in Feb 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spacious and their staffs re friendly too,
Stayed 1 night in Feb 2023

8/10 Good

ASONG

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The hotel seem a bit worn out for its short period of time. The customer service was helpful especially since they forgot to pick me up, and later send a vehicle to get me. Breakfast for great, love the varieties. The rooms were small as compared to what I saw online, however, the bed was comfortable. All the same love the customer service, very friendly.

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Tourist Levy should included by Expedia at purchase.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, the room is big and comfortable, friendly staff.
Stayed 3 nights in Oct 2022

10/10 Excellent

Stephane, West Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay over there . Staff was very nice and always willing to help .
Stayed 3 nights in Jul 2022

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Manager and staff very personable, security is great and almost felt like body guards. Going back there for sure 🙂
Stayed 1 night in Feb 2022

8/10 Good

REMY YONKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon service, courtois et professionnel. Un peu bruyant du fait de sa localisation Mais tres bien dans l'ensemble
Stayed 1 night in Jan 2024

8/10 Good

Denise

Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Som at føle sig hjemme
Service var super god og personalet venlige og alt hjælpsomme - som at føle sig hjemme. Gode rene værelser - super en rigtig god og dejlig oplevelse - jeg glæder mig til næste besøg
Stayed 7 nights in Oct 2022