ibis Douala

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Douala

Breakfast, lunch and dinner served
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
184, Rue Pierre Loti, Bonanjo, Douala, 12086
  • Espace Doual'art
    6 min walk
  • Douala Maritime Museum
    6 min walk
  • Cathedral of Saints Peter and Paul
    13 min walk
  • Douala (DLA-Douala Intl.)
    25 min drive

Room options

Room, 1 Double Bed

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis Douala

Hotel in Douala with free airport shuttle and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a poolside bar, a snack bar/deli and conference space. Housekeeping is available on request.
Ibis Douala offers 160 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 28-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

During your stay at ibis Douala, you're just a quick walk from Espace Doual'art. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Espace Doual'art and Douala Maritime Museum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly ibis Douala. Self parking is free.

Smoking is allowed in designated areas at this 3-star Douala hotel.

Le Restaurant IBIS Douala – This buffet restaurant serves breakfast, lunch and dinner. Happy hour is offered.
Le Bar IBIS Douala – This bar serves lunch, dinner and light fare. Happy hour is offered. Open 24 hours. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Bar IBIS Douala
  • Le Restaurant IBIS Douala

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.57 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 11 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Ibis Douala offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

ibis Douala
ibis Hotel Douala
ibis Douala Hotel
Ibis Douala Hotel Douala
ibis Douala Hotel
ibis Douala Douala
ibis Douala Hotel Douala

ibis Douala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 157 reviews" "
Rating 8 - Good. 73 out of 157 reviews" "
Rating 6 - Okay. 33 out of 157 reviews" "
Rating 4 - Poor. 12 out of 157 reviews" "
Rating 2 - Terrible. 4 out of 157 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

claudine

Stayed 2 nights in Jan 2023

10/10 Excellent

Darrell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly staff. Airport shuttle was timely.
Stayed 1 night in Jul 2022

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, staff & service
Friendly, helpful staff. Room was clean, breakfast was good. Airport shuttle was prompt. Will stay there again.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness
Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement. Thank you
Stayed 8 nights in May 2021

6/10 Okay

Verified traveller

Stayed 2 nights in May 2021

8/10 Good

Elsa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Update property
Rooms were outdated.....the buffet was awesome
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2020

6/10 Okay

Radoslav

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
small but works
All went very smooth and staff was helpful Room was very small for three people but our 4 year old just fit on the small sofa chair so we made it work
Stayed 1 night in Feb 2020

6/10 Okay

Patrick

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom was dirty, which is not usual in this hotel. It is always very clean. Shower and walls black with moist.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
I was impressed
Good one
Stayed 2 nights in Nov 2019

8/10 Good

KAILASH

Business traveller
Liked: Cleanliness, staff & service
Room and bathroom both are very small
Stayed 2 nights in Nov 2019

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Lucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 2 nights in May 2019

8/10 Good

Kandarp

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good hotel.
Stayed here for a week. Really good bar and restaurant. However, the rooms are not very good. Average. Friendly staff.
Stayed 6 nights in Apr 2019

4/10 Poor

z, Douala, cm

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have arrived at night. Long time to check me in after a flight of about 7 hours although there was only me at the reception. Bathrooms are like since 1800 and I entered the floor is all wet(there is leak with this old equipment) and the cooler was as if it wasn't cooling so I was sweating at night therefore didn't sleep well, no free water to drink , no hand tissue available, the toilet is terribly placed in the bathroom, not enough space to sit well... The only good things about it are food, location (security and near all) and mainly friendly staff.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is at good place and live. Rooms are safe
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Short stays only
OK for the short stay passing through town. Wifi poor in the rooms so don't expect to download any larger attachments.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018