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Rutland Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rutland Hotel

Exterior
Property grounds
Flat-screen TV
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly

Explore the area

Map
Palace Terrace, 19-23, Douglas, IOM, IM2 4NF
  • Douglas Beach
    1 min walk
  • Neos
    2 min walk
  • Douglas Ferry Station
    7 min drive
  • Isle of Man (IOM)
    22 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, free cots/infant beds, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, free cots/infant beds, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | Desk, free cots/infant beds, bed sheets

Executive Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, free cots/infant beds, bed sheets

Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

About this property

Rutland Hotel

Beachfront hotel for sun and fun
A restaurant, a bar/lounge and WiFi in public areas are available at this smoke-free hotel. Full breakfast is free. Other amenities include self parking, a meeting room and dry cleaning. All 64 rooms offer room service, coffee makers and flat-screen TVs with satellite channels. Other amenities available to guests include hairdryers, phones and desks.
Rutland Hotel offers 64 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and telephones. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
During your stay at Rutland Hotel, you're just a quick walk from Douglas Beach. Free breakfast, a restaurant and a bar are available. This comfortable hotel has 64 rooms over 4 floors. All rooms offer flat-screen TVs and coffee makers.
  • All accommodations offer flat-screen TVs, room service and coffee makers
  • Free full breakfast served daily
  • Enjoy American cuisine while dining at Twenty One
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Steps from Douglas Beach and Palace Casino
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee.

Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Rutland Hotel. For a fee, parking is available.

This 3-star Douglas hotel is smoke free.

Guests are served a free full breakfast daily.
Twenty One – This restaurant specialises in American cuisine.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Twenty One

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • On the beach

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 January and 31 October.

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Rutland Douglas
Rutland Hotel Douglas
Rutland Hotel Hotel
Rutland Hotel Douglas
Rutland Hotel Hotel Douglas

Rutland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 38 reviews" "
Rating 8 - Good. 18 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ian

Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

amanda

Travelled with partner
Liked: Staff & service
Lovely, friendly and polite staff. Fire door banging next to our room all first night which kept us awake. Informed staff next morning and it was sorted out by the afternoon. Tired decor considering it was the executive luxury room. Bed wasn’t the best to sleep on. Breakfast was good, again, really attentive staff.
Stayed 4 nights in May 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done Rutland.
Rutland Hotel is a first class hotel. Room clean and comfortable. We found the friendliness of the staff exceptional. Especially Paul,Anna and Sophie. Nothing was too much trouble to them. Really made our holiday. Paul is the chef in this hotel and his cooking is first class. Would return again. Well done.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wk end away
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old style hotel right on the promenade in Douglas. Our room was very small & out the back of the hotel, with no ventilation. There was a small fan supplied in the room which had little effect.
Stayed 3 nights in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay In Douglas
I visited the IoM for the Classic TT races. I found the hotel expensive compared to other stays in the UK, but it was a good rate for the local area in this peak demand time. The hotel room was very good and well laid out. The sea view from my room window was much appreciated. The room was clean and serviced daily. The staff were always pleasant and helpful. The included breakfast was excellent. I thoroughly enjoyed my stay and would definitely stay here again.
Stayed 5 nights in Aug 2019

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative was that the rooms were very hot.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our front-facing executive room was very large with seating, very good and spacious en-suite.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bedrooms, comfortable beds, nicely cooked meals, but most of all, extremely friendly & helpful staff!
Stayed 4 nights in May 2019

8/10 Good

Garry

Liked: Cleanliness, staff & service, room comfort
Good value
The lift was very old and small so took a while if other were using it, but the hotel is in a good position and the staff were excellent. Overall it is very good value for the cost.
Stayed 1 night in Sep 2018

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vfm comfortable accommodation.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy hotel.
Clean and tidy rooms. Obviously caters mainly for coach parties, and the breakfast buffet was a little basic. But fine for a night.
Stayed 1 night in Sep 2018

8/10 Good

Kat, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was like a sauna yet the heating wasnt on. Was constantly patting down my face. Luckily i was only there one night. I couldnt have stuck another. Room itself was lovely and modern. Very stylish bathroom.
Stayed 1 night in Sep 2018

10/10 Excellent

william, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Very clean and comfortable. I loved staying at this hotel and the meals were excellent. Staff friendly and excellent location. I was travelling alone and was made very welcome.
Stayed 3 nights in Aug 2018

8/10 Good

ken, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douglas front
Would definitely use again, the hotel itself is getting a bit used in places, my room was all good, comfy bed, the most powerful shower I have ever had, cubicle was a bit cramped but I am used to a large cubicle at home, hot water was constant and hot, room was serviced every day, tea and coffee and a biscuit replenished daily, breakfast was self serve with cereals fruit eta as well as usual hot food full English type, as much has you want. Evening meal was ok, £10 for main course and a drink, so I ate there 3 nights out the 6, 6 out of 10 . Staff were excellent, plenty of them, had a lounge with bar, no entertainment on while I was there, but like I say I would use again
Stayed 6 nights in Aug 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place
A really lovely hotel with spacious and comfortable rooms. I was lucky to have a balcony and seaview, which was stunning. Breakfast in the morning was fresh, tasty and plentiful. I'll be staying here on my next trip, really enjoyed it.
Stayed 1 night in Jul 2018

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant weekend break.
I very much enjoyed my stay here. A very nice buffet breakfast, excellent service & a spotless room with a very good shower. The only slight gripe I have is the lift is too small holding only two or three people at a time. i do admit though that there is not much, if any ,space to improve it. If you have difficulty with stairs I would recommend avoiding the fourth floor room. that we had. I am hoping to stay here again in the autumn as I felt it was good value for money.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were attentive and made us feel very welcome. Our room was much larger then we expected and the hotel had a great atmosphere. Looking forward to a return trip one day.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 4 nights in May 2018

6/10 Okay

ray, west lancs

Liked: Cleanliness, property conditions & facilities
Long walk to shops
Water to hot in wash hand basin was nosey when windows were open and some decor needed in dinning room
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Downward sloping room; HOT top floor
The bed was at a 2-3 degree up angle! The floors were warped or had settled such that you were forced to sleep uphill. Front desk attendant stated that "All rooms are a bit wonky." Good breakfast but the Golden Corral crowd is there before you and stays long after you leave. Avoid this hotel as others nearby are closer, cheaper, and nicer.