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The Sefton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sefton

Indoor pool
Lobby sitting area
Interior detail
Property entrance
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Gaiety Theatre
    1 min walk
  • Douglas Beach
    1 min walk
  • Manx Museum
    7 min walk
  • Isle of Man (IOM)
    19 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

  • Sleeps 2
  • 1 King Bed

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About this property

The Sefton

Hotel on the beach, with indoor pool
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre.
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the breakfast at The Sefton. During your stay, you're just a quick walk from Gaiety Theatre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Bonzai
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Gaiety Theatre and Douglas Beach
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
Bonzai – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
Sir Normans – Overlooking the ocean, this bar only serves dinner. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 423 reviews" "
Rating 8 - Good. 153 out of 423 reviews" "
Rating 6 - Okay. 62 out of 423 reviews" "
Rating 4 - Poor. 17 out of 423 reviews" "
Rating 2 - Terrible. 13 out of 423 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Ripon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, close to restaurants and just a 5 minute drive from the ferry port. The hotel car park charge is reasonable but having to pay every day rather than a single payment to cover the stay is a bit of a nuisance. Every staff member we encountered was friendly and helpful. The buffet breakfast was was good with a wide choice of hot and cold items. The bedroom was a good size and the balcony overlooking the atrium provided a pleasant place to sit. The only extra we would have liked is a few more hangers in the wardrobe. The four provided didn't quite do it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sefton was well located, a short walk from the port, steam railway and horse drawn tram. Rooms were comfortable and breakfast very good. Staff were very helpful. In particular Margaret on reception went over and above offering advice and help. We will definitely book The Sefton again.....
Stayed 3 nights in Sep 2024

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in the hotel very much. Very friendly and welcoming staff from the beginning of our stay. Very good breakfast with delicious Kippers. We can not forget about relaxing and very well-kept swimming pool.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Pleasant stay
Great location, hotel itself is a bit dated but clean. The room I stayed in was very hot and no temperature controls to change inside the room. Breakfast was good and staff friendly! Would stay again for business.
Stayed 2 nights in Sep 2024

6/10 Okay

richard

Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony which was over the atrium was lovely. Excellent breakfast!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Although some things could use some updating overall our stay at the Sefton was VERY enjoyable!!
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
The Atrium area was a bit shabby, and the bedrooms in this area though spacious were not functioning well. We had problems with hot water at peak times. However the location was perfect. There was a bus stop outside the Sefton, and some good restaurants within walking distance.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Great location, lovely view of the beach and everything within walking distance. Staff and service was absolutely 5* they were really friendly and helpful. For example We asked for advice on getting to the airport on checkout day they helped with route maps and even provided a packed lunch for us to take on the journey since we were out early. On one day there was a fire alarm and the staff were quick to act and so professional making everyone comfortable whilst the issue was resolved. We also enjoyed the breakfasts every morning. Rooms were nice but showed signs of age and some furnishings like chairs were stained. The building as a whole probably requires updating/refurb for example in the pool there was significant rusting on mirrors etc but this did not take away from the stay and we would come back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic rooms a bit tired
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We area well travelled couple and whilst not being 5 star it makes up for it in so many other ways. Makes for a good hotel accommodation in Douglas.
Stayed 5 nights in Aug 2024

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Claire Louise

Disliked: Cleanliness, amenities
Was unclean and had holes in window fittings and towels.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Sefton looks wonderful from the outside and is quirky inside. There is a shortage of staff so your room is only serviced on the third full day of your stay and you have to hang a sign on your door or this won't happen at all, however you can ask at reception for fresh towels, tea, coffee etc. The interior of the hotel is dated and repairs are needed. Our bathroom on the 4th floor smelt terrible due to the drains and we were advised to keep our taps running which did help to alleviate the odour. The atrium is a nice feature although you can see into everyone's room from the balcony and conversations echo which make it quite noisy at times. There is no air conditioning and it is very hot and stuffy on the 4th floor, just like being in an airless conservatory. We found a fan in the room which we had on max speed the whole time. The swimming pool is strange, it has sloping edges on every side so not much room or depth to swim without banging your kneees and the changing rooms smell of very bad drains. Despite all this we really enjoyed our stay! The staff were very polite and helpful, the breakfast was wonderful and the location excellent.
Stayed 5 nights in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything you need is to hand
Stayed 7 nights in Aug 2024

8/10 Good

Harry

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Short break
Lovely hotel if somewhat outdated. The staff were all very polite and helpful. Unfortunately the atrium area was quite dirty with dead leaves on most of the higher surfaces and some of the metal supports in definite need of a clean. Overall though a nice place to stay in a very good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Meinir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room and good breakfast. Lifts painfully slow quicker to take the stairs
Stayed 1 night in Aug 2024