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Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Heartwood Inn, you're just a quick walk from Jurassic Laser Tag & Arcades. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).

  • Free WiFi
  • Free self-parking
  • Breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Jurassic Laser Tag & Arcades and Low Left Indoor Golf Experience
  • Pets welcome for a fee

Heartwood Inn ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Heartwood Inn

Everyone (1)
2 out of 5

Trop cher pour ce que ça vaut.

Pros: Pas grand chose!
Cons: La publicité qui devrait correspondre à la réalité.
Location: Le Musée Tyrell est époustouflant! Les environs de Drumheller sont interessant: anciennes mines de charbon, sites fossilifères de dinosaures.
La qualité de l'hôtel ne correspond pas à la publicité qui lui est faite sur le site Internet: les chambres ne sont pas du tout des chambres de luxe ( la nôtre, dans un demi sous-sol, avait deux minuscules fenêtres mal ouvrables, avec vue imprenable sur les pneus des voitures dans la parking!), le Spa est inexistant.

Posted by on 21 Jul 2018

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Comment from Hotel Management

18 Aug 2018 by Patrice Wolf owner

When you book thru a third party you don't always get what you expect, usually people are very happy with the rooms we provide, but in the busy summer months sometimes you get a 'deluxe' queen room which is what you paid for.

Property Features

Heartwood Inn offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Heartwood Inn also features a picnic area, concierge services, and laundry facilities. Self parking is free. This 3.5-star Drumheller hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Heartwood Inn offers 11 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Drumheller hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast on weekends from 8:00 AM and 10:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CAD 15 per person
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartwood Inn Drumheller
  • Heartwood Inn
  • Heartwood Drumheller
  • Heartwood Inn And Spa Drumheller, Alberta
  • Heartwood Inn Spa
  • Heartwood Inn Hotel
  • Heartwood Inn Drumheller
  • Heartwood Inn Hotel Drumheller

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
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